Writing Marketing Copy That Aligns with Brand Voice

A year ago, I was that guy—writing copy that sounded like a university thesis. Buzzwords, jargon, and enough fluff to fill a pillow factory. My readers? Confused. My conversions? Nonexistent. Then I stumbled upon brands like Moosejaw and BarkBox. Their copy felt like a friend texting me, not a robot pitching me. That’s when I realized: conversational copy isn’t just “casual.” It’s strategic. It builds trust, makes you memorable, and (most importantly) gets results. Here’s how brands like these taught me to write copy that clicks with people: Conversational copywriting is all about writing like you're talking—no jargon, no sales-y pitch. But how do you nail it? Here’s a guide based on brands that get it right. Thread 🧵 1/ Moosejaw Fun and quirky copy that hooks you instantly. Examples: ✔️ “We love NFTs (Nacho Fun Times).” ✔️ “Remember to season your concrete after shoveling snow.” ✔️ “No, our website isn’t powered by hamsters in wheels… yet.” Takeaway: Don't be afraid to let your personality shine—it’s what makes people remember you. 2/ BarkBox What do they sell? Adorable joy for dogs. ✔️ They use relatable humor + 100% satisfaction guarantees. ✔️ They speak their audience's language—dog parents, not just dog owners. Takeaway: Know your audience. Write for them, not at them. 3/ Innocent Drinks Natural products, natural tone. ✔️ They use ultra-specific details like “botanical” to emphasize quality. ✔️ They lean on transparency to eliminate buyer anxiety. Takeaway: Be real, and get specific—your audience will trust you more. 4/ OkCupid DTF? They redefine it. ✔️ Their copy flips expectations. ✔️ They invite users to define their version of dating. Takeaway: Play with cultural norms to create an emotional connection. 5/ Gymit Copy that feels like a casual gym chat. ✔️ They make gyms approachable—not intimidating. ✔️ The honesty in their tone makes them relatable to everyone, not just fitness buffs. Takeaway: Use language that removes barriers for your audience. 6/ Lego Timeless yet relevant. ✔️ Nostalgia meets values. ✔️ One ad paired a retro toy with a modern message about equality. Takeaway: Tie your brand’s history with current values to create powerful storytelling. Conversational copy isn’t magic—it’s empathy. Think: What would your audience actually want to hear? Then say that.

I used to think "write like you talk" was the holy grail of copywriting. The result? Boring copy that sounded just like everybody else. ❌ Copy that was "professional, but relatable." ❌ Copy that I thought sounded good. ❌ Copy that felt natural – to me. Then I realized: My audience isn't me. They're: 👉 CFOs in growing financial firms 👉 IT leaders in healthcare organizations 👉 COOs at logistics and transportation companies 👉 CMOs at eCommerce companies with $50M+ revenue 👉 Information security officers at growing tech companies They don't talk the way I do. And they respond to copy that sounds like them. (Not like a snarky college professor.) So how do you create messaging that actually stands out? Capture how your audience actually talks. And reflect it right back to them. Here's how I do it: ✅️ Talk to your customers Nothing can touch live conversations for getting insight into your buyers' needs, challenges and goals. They're the best way to learn how your audience is talking about your product. ✅️ Creep on their online convos There are so many places you can go message mining: G2 reviews, podcasts, Slack communities, subreddits. Go find out how your audience communicates when no one's watching. ✅️ Define your brand messaging guidelines Distill your findings into a clear brand messaging strategy – so every piece of copy sounds like you're one of them. Make it easy for everyone on your team to get on the same page. With data-driven brand messaging, you're not just writing like you anymore. You're writing like them. And that's how you get readers thinking, "this is exactly what I've been looking for." So don't write like you talk – write like they talk.

Your brand voice is consistent and professional? Cool, so is elevator music. It doesn’t matter how polished your brand voice is if it’s not resonating with your audience. Your audience should feel seen. They should hear themselves in what you’re saying. Because your brand voice isn't for your team. It's for your audience. Make sure it sounds like you actually know them. 𝐂𝐨𝐧𝐬𝐢𝐬𝐭𝐞𝐧𝐜𝐲 𝐖𝐢𝐭𝐡𝐨𝐮𝐭 𝐂𝐨𝐧𝐭𝐞𝐱𝐭 𝐈𝐬 𝐉𝐮𝐬𝐭 𝐍𝐨𝐢𝐬𝐞 Being consistent across platforms sounds good until you remember that LinkedIn ≠ TikTok ≠ Email ≠ In-app copy. It's not enough to just show up in your audiences spaces, you have to speak their language and match it to the platform they are using. No one is going out of their way to interact with a company post or an ad, especially if it looks like it doesn't belong. 𝐏𝐫𝐨𝐟𝐞𝐬𝐬𝐢𝐨𝐧𝐚𝐥 ≠ 𝐏𝐞𝐫𝐬𝐮𝐚𝐬𝐢𝐯𝐞 A “professional tone” is often just a sanitized, overly engineered way of saying… nothing. Your audience doesn’t need another generic buzzword-filled pitch to say “we have a product.” They need clarity, honesty, and an emotional connection. That's what real marketing is about. Stop talking about yourself and talk about what your audience wants or benefits from. 𝐀𝐮𝐝𝐢𝐞𝐧𝐜𝐞 𝐀𝐥𝐢𝐠𝐧𝐦𝐞𝐧𝐭 > 𝐁𝐫𝐚𝐧𝐝 𝐆𝐮𝐢𝐝𝐞𝐥𝐢𝐧𝐞𝐬 People don’t care if you stay “on-brand.” They care if you speak their language, in their world, with their energy. You can't win hearts if you're too busy checking boxes on a tone chart. But you can build trust by proving your brand actually knows what your audience is dealing with. Being on “on-brand” should NOT be the ultimate goal. No one is scrolling through their feed thinking, “Wow, this brand voice is really consistent today.” Remember to listen to your audience! #branding #brandvoice

Is Your Brand Speaking the Right Language? Here’s How to Create a Voice That Truly Resonates (Hint: It’s more than just words—it’s how you make your audience feel) In today’s market, your brand’s voice is everything. It’s not just about the tone; it’s about the emotional connection you create with your audience. But how do you craft a voice that doesn’t just sound good, but feels right? Here’s a framework to help you build a voice that speaks to your audience on a deeper level: 1. Tap Into Your Audience’s Emotions Before you can speak their language, you need to understand their feelings. What keeps them up at night? What excites them? Your voice should align with these emotions. Pro Tip: Conduct surveys, read reviews, and join conversations where your audience hangs out to uncover their emotional triggers. 2. Anchor Your Voice in Core Values Your voice should echo your brand’s core values. Are you innovative? Trustworthy? Empowering? Let these values shape every word. Try This: List your top 3-5 values and brainstorm how they translate into your brand’s tone and style. 3. Personify Your Brand Think of your brand as a person. What traits define them? Are they friendly, authoritative, witty, or compassionate? These traits will help you maintain a consistent voice. Hack: Create a brand persona that embodies these traits. Use it as a guide for all your communication. 4. Meet (and Exceed) Audience Expectations Your audience has specific expectations. Are they looking for expert advice or a more casual chat? Align your voice with these expectations without losing your brand’s unique identity. Example: If your audience values expertise, an authoritative tone might be your best bet. 5. Test, Learn, Refine Start using your voice across all channels and listen closely to the response. Watch for engagement, feedback, and shifts in perception. Remember: Your brand voice isn’t static. Be open to tweaking it as you learn more about what resonates with your audience. Creating a brand voice that emotionally connects isn’t about following a formula—it’s about knowing your audience and communicating with authenticity. Start with this framework, and you’ll be on your way to building connections that matter. Question: What’s one word that best describes your brand voice? Drop it in the comments—I’m curious to see what you come up with! ♻️ Repost this if you found it valuable—let’s help more brands find their voice!