Building a Diverse Training Curriculum

Ensure all voices are heard by leaning into CURIOSITY! Designing inclusive working sessions can start by inviting questions from EVERYONE- for example, the technique below honors introverted voices and fosters diverse perspectives. Try out some of these practical techniques below in your next meeting or collaboration session… Quiet Reflection Time:  ↳ Create an environment where everyone feels comfortable sharing their thoughts. Structured Brainstorming Sessions:  ↳ Ensure each participant has designated speaking time to reduce pressure. Rotating Facilitators:  ↳ Vary leadership styles and ensure diverse voices are heard throughout discussions. One-on-One Discussions or Smaller Group Settings:  ↳ Provide intimate settings where introverts can freely express their ideas. Techniques like this create an environment where everyone feels comfortable sharing their thoughts. This approach isn't just about diversity. It's about harnessing the power of all perspectives. Together, we can foster environments where every voice contributes to success. Let's ensure that every team member feels empowered to bring their best to the table.

How do biases spread? A recent study published in Science Advances sheds light on how prejudice can be passed on simply by observing others’ behaviors. The research shows that people can unknowingly adopt biases just by watching how others interact, even without direct evidence or experience. Key findings from this work: (1) Observational learning: People often form prejudices by observing the biased actions of others, leading them to replicate those biases in their own behaviors. (2) Resilient biases: Even when provided with additional information, observers often stick to preconceived biases, showing how deeply ingrained these perceptions can become. (3) AI implications: Biases could be transmitted not just through human interactions but also through AI systems, raising important concerns for the future. Based on these findings, here are three tips to mitigate bias in your context: (1) Be mindful of your actions: Recognize that others may model their behavior on what they see you do. Strive to act in ways that promote fairness and inclusion. (2) Challenge stereotypes actively: When you notice biases in your environment, address them directly. Encourage discussions that question and dismantle these stereotypes. (3) Leverage diverse perspectives: Actively seek input from a range of voices to counterbalance ingrained biases. Diversity of thought can help challenge and change harmful patterns. Understanding how biases spread is the first step toward breaking the cycle. And by breaking the cycle, we can create environments where everyone can thrive without prejudice. #bias #prejudice #stereotypes #learning #behavior #workplaces #inclusion #diversity #research #observation #work #leadership #diversity https://lnkd.in/eiZ-E9Uw

Our schools teach us a lot, from maths to history. But how well do they teach us about diversity and the value of different cultures? Many educational programmes around the world still miss out on sharing the full spectrum of global histories and cultures. This gap doesn't just limit knowledge; it also limits understanding and acceptance. So, what steps can we take to make our classrooms more inclusive from the start? 1) Diversifying Reading Materials: Instead of confining reading lists to traditional Western authors, why not introduce students to literary gems from Africa, Asia, and Latin America? Exploring varied narratives allows students to appreciate the richness of global cultures. 2) Teacher Training: Before educators can impart values of diversity and inclusion, they themselves need to be equipped. Regular workshops addressing unconscious biases and strategies for fostering inclusive classrooms can be transformative. 3) Incorporate Global Histories: Instead of a Eurocentric approach, curriculums could weave in histories from different continents, highlighting achievements, struggles, and contributions that shaped the modern world. The benefits of such early D&I interventions are manifold. Students exposed to diverse perspectives tend to be more empathetic, open-minded, and adaptable. They're better equipped to navigate our increasingly interconnected world, fostering environments of mutual respect and collaboration. Imagine a world where every classroom becomes a vibrant tapestry of ideas, histories, and cultures. A place where every student sees a reflection of themselves and also learns to value the reflections of others. Isn't that a future worth striving for? How can we, as stakeholders in education, take actionable steps towards that vision today? For those keen on delving further into the intricacies of early D&I strategies in education, I've linked a seminal article that offers both insights and actionable steps. You'll find it in the comments below. Let's shape the future, one inclusive classroom at a time. #Education #Diversity

🌍 The Real Reason Your Team Isn’t Connecting Might Surprise You 🛑 You’ve built a diverse team. Communication seems clear. Everyone speaks the same language. So why do projects stall? Why does feedback get misread? Why do brilliant employees feel misunderstood? Because what you’re facing isn’t a language barrier—it’s a cultural one. 🤔 Here’s what that looks like in real life: ✳ A team member from a collectivist culture avoids challenging a group decision, even when they disagree. ✳ A manager from a direct feedback culture gets labeled “harsh.” ✳ An employee doesn’t speak up in meetings—not because they don’t have ideas, but because interrupting feels disrespectful in their culture. These aren't missteps—they’re misalignments. And they can quietly erode trust, engagement, and performance. 💡 So how do we fix it? Here are 5 ways to reduce misalignments and build stronger, more inclusive teams: 🧭 1. Train for Cultural Competence—Not Just Diversity Don’t stop at DEI 101. Offer immersive training that helps employees navigate different communication styles, values, and worldviews. 🗣 2. Clarify Team Norms Make the invisible visible. Talk about what “respectful communication” means across cultures. Set expectations before conflicts arise. 🛎 3. Slow Down Decision-Making Fast-paced environments often leave diverse perspectives unheard. Build in time to reflect, revisit, and invite global input. 🌍 4. Encourage Curiosity Over Judgment When something feels off, ask: Could this be cultural? This small shift creates room for empathy and deeper connection. 📊 5. Audit Systems for Cultural Bias Review how you evaluate performance, give feedback, and promote leadership. Are your systems inclusive, or unintentionally favoring one style? 🎯 Cultural differences shouldn’t divide your team—they should drive your innovation. If you’re ready to create a workplace where every team member can thrive, I’d love to help. 📅 Book a complimentary call and let’s talk about what cultural competence could look like in your organization. The link is on my profile. Because when we understand each other, we work better together. 💬 #CulturalCompetence #GlobalTeams #InclusiveLeadership #CrossCulturalCommunication #DEIStrategy

The L&D community is still treating Accessibility as an afterthought, and it's hurting our learners. Too many learning designers are checking accessibility boxes without genuinely understanding or prioritizing their audience's diverse needs. Here's why this is a problem: 1. "Compliance Over Care" Mentality: Too often, Accessibility is approached as a compliance issue rather than a genuine commitment to inclusive learning. This mindset leads to bare minimum efforts that don't serve our learners. 2. Lack of Proper Training: Many learning designers haven't received adequate training in Accessibility best practices, which causes them to design courses that unintentionally exclude or frustrate learners with disabilities. 3. Accessibility Added as an Afterthought: Waiting until the end of a project to consider Accessibility means it's often rushed and poorly implemented, leading to subpar learning experiences. 4. Ignoring Diverse Learning Needs: The one-size-fits-all approach is too common. Every learner is different, yet many courses don't account for this, especially regarding cognitive or sensory differences. 5. Limited Tool Familiarity: Many designers aren't familiar with the tools that can make their content more accessible. This lack of awareness limits the quality and effectiveness of the learning materials. How do we fix this? 1. Shift the Mindset: Accessibility should be a core component of learning design, not just a checkbox. It's about creating a better experience for everyone. 2. Invest in Training: Organizations must prioritize training their L&D teams on Accessibility. It's not just about knowing the rules; it's about understanding the why behind them. 3. Design from the Start: Make Accessibility a foundational part of your design process, not something you tack on at the end. Use the Right Tools: Familiarize yourself with and use tools that enhance Accessibility. Don't just rely on what you know—explore new resources that can help. 4. Get Feedback: Actively seek feedback from learners with disabilities and incorporate their insights into your design process. What is your organization doing to make its e-learning content more accessible? Let me know in the comments below!

I remember giving a welcome speech to a group of over 200 people in a hotel on the island Kos in Greece. It was my second season as a representative of a tour operator. My goal was to encourage the crowd to buy as many excursions and rent vehicles as they could. It was a huge sales pitch. I was incredibly successful. 20 years later, I‘m also presenting in front of 200 people. This time it’s not that easy to get a buy-in from every participant and reach the goal I intended. Ok, let’s be clear, nobody is for everyone. Neither am I, I know that. But talking about complex topics like how people are being excluded in the workplace and what we can do about it is a whole other thing. These topics are not easy to follow nor easy to accept. Why is behavioral change around DEI so difficult? Most Bias, Diversity, Equity & Inclusion trainings are designed to educate the employees and give them the information they are perceived to lack. This approach can be received as paternalistic, and implies that behavioral changes can only be created teaching knowledge. Participants might feel that there is something “wrong” with them. And, guess what? Of course that makes them feel defensive, and less motivated to change their behavior. The thing is, that people’s behavior is not only determined by their knowledge but also by other factors like their values, motivations, and anxieties. Therefore we need training approaches that go beyond just teaching people what to do. Trainings should respect the participants’ autonomy and give them tools to direct their own actions towards shared goals. That’s why I’ve been focusing on Empowerment in all of my formats where the participants are enabled to lead the change. It's also important to assume the participants are well intended (that's very hard for me since I'm biased myself). And let’s not forget that trainings around social justice can only be effective if the systemic issues that allowed bias in the first place are addressed in the organization. One training alone will not change anything. And, if being poorly conducted, it can actually harm the DEI efforts. A study from 2016 found that DEI trainings are effective if they focus on skill development and are conducted over a long period of time. What do we learn from this now? Yes, we need DEI trainings. Yes, you need more than a 1-hour training. Yes, the people you hire for this work should know about scientific-based and cognitive-behavioral approaches. Yes, systematic transformations in the organization are critical for a sustainable and successful cultural change. Do you believe in DEI trainings? How can DEI trainings be effective? #WorkshopFacilitation #Trainings #Diversity #Equity #Inclusion ALT Text in the picture and the comments.

📈 Unlocking the True Impact of L&D: Beyond Engagement Metrics 🚀 I am honored to once again be asked by the LinkedIn Talent Blog to weigh in on this important question. To truly measure the impact of learning and development (L&D), we need to go beyond traditional engagement metrics and look at tangible business outcomes. 🌟 Internal Mobility: Track how many employees advance to new roles or get promoted after participating in L&D programs. This shows that our initiatives are effectively preparing talent for future leadership. 📚 Upskilling in Action: Evaluate performance reviews, project outcomes, and the speed at which employees integrate their new knowledge into their work. Practical application is a strong indicator of training’s effectiveness. 🔄 Retention Rates: Compare retention between employees who engage in L&D and those who don’t. A higher retention rate among L&D participants suggests our programs are enhancing job satisfaction and loyalty. 💼 Business Performance: Link L&D to specific business performance indicators like sales growth, customer satisfaction, and innovation rates. Demonstrating a connection between employee development and these outcomes shows the direct value L&D brings to the organization. By focusing on these metrics, we can provide a comprehensive view of how L&D drives business success beyond just engagement. 🌟 🔗 Link to the blog along with insights from other incredible L&D thought leaders (list of thought leaders below): https://lnkd.in/efne_USa What other innovative ways have you found effective in measuring the impact of L&D in your organization? Share your thoughts below! 👇 Laura Hilgers Naphtali Bryant, M.A. Lori Niles-Hofmann Terri Horton, EdD, MBA, MA, SHRM-CP, PHR Christopher Lind

𝗕𝘂𝗶𝗹𝗱𝗶𝗻𝗴 𝗮𝗻 𝗜𝗻𝗰𝗹𝘂𝘀𝗶𝘃𝗲 𝗟𝗲𝗮𝗿𝗻𝗶𝗻𝗴 𝗘𝗻𝘃𝗶𝗿𝗼𝗻𝗺𝗲𝗻𝘁 💡 Are your learning programs inadvertently excluding certain groups of employees? Let's face it: a one-size-fits-all approach in Learning and Development (L&D) can leave many behind, perpetuating inequity and stalling both individual and organizational growth. When learning opportunities aren't equitable, disparities in performance and career advancement become inevitable, weakening your workforce's overall potential. Here’s how to design inclusive L&D initiatives that cater to diverse learning needs and backgrounds: 📌 Conduct a Needs Assessment: Start by identifying the various demographics within your organization. Understand the unique challenges and barriers faced by different groups. This foundational step ensures your L&D programs are tailored to meet diverse needs. 📌 Develop Accessible Content: Design training materials that are accessible to all employees, including those with disabilities. Use subtitles, closed captions, and audio descriptions, and ensure compatibility with screen readers. This ensures everyone can engage fully with the content. 📌 Multimodal Learning Materials: People learn in different ways. Incorporate various formats such as videos, interactive modules, written guides, and live sessions to cater to visual, auditory, and kinesthetic learners. This diversity in material format can enhance comprehension and retention. 📌 Cultural Competency: Make sure your content respects and reflects the cultural diversity of your workforce. Incorporate examples and case studies from various cultural backgrounds to make the material relatable and inclusive. 📌 Flexible Learning Pathways: Offer flexible learning options that can be accessed at different times and paces. This flexibility supports employees who may have varying schedules or commitments outside of work. 📌 Inclusive Feedback Mechanisms: Create channels for feedback that are accessible to all employees. Ensure that feedback is actively sought and acted upon to continuously improve the inclusivity of your L&D programs. 📌 Train Trainers on Inclusive Practices: Equip your trainers with the skills and knowledge to deliver content inclusively. This involves understanding unconscious bias, cultural competency, and techniques to engage a diverse audience. Creating an inclusive learning environment isn’t just about compliance—it’s about unlocking the full potential of every employee. By prioritizing inclusivity, you promote equality, enhance performance, and support a more dynamic and innovative workforce. How are you making your L&D programs inclusive? Share your strategies below! ⬇️ #LearningAndDevelopment #Inclusion #Diversity #WorkplaceLearning #EmployeeEngagement #CorporateTraining

13 actionable steps we can take to keep DEl going, from individual to collective efforts: 1. Learn from the lived experiences of other identity groups and unlearn the lies and biases we are socialized to believe to be true. 2. Don't reach out to marginalized folks only for "diversity stuff" or use them as diversity mascots. Tokenism perpetuates performative representation. 3. Be specific when discussing issues confronting specific identity groups. 4. Trust and support your colleagues when they provide feedback about something they believe is identity-based or racially motivated. Yes to compassion, no to gaslighting. 5. Amplify the voices of colleagues whose opinions are frequently ignored or minimized. Actively seek feedback from individuals who might not naturally have a platform in the organization. 6. Give marginalized colleagues public and proper credit for their work. 7. Speak up against exclusionary, harmful behaviors and unfair practices. 8. Stop seeking marginalized people to shield, endorse, perpetuate, or put forward inequitable and harmful policies and practices. 9. Avoid double standards and placing unreasonable expectations on marginalized groups. 10. Keep in mind the well-being of marginalized employees every day, not just during identity months or when tragic events make headlines. 11. Improve access to information, opportunities, and resources, centering the most marginalized. 12. Review policies and practices regularly to identify and address biases as they appear (e.g., compensation, performance review, development, and promotion.) 13. Promote people with marginalized identities to management and leadership positions, and give them formal power and authority to influence change. —— [Alt text embedded in the image.]

Structured writing isn't just for technical writers ... its for anyone who deals with content at scale, including educators. In my recent work developing virtual exchange courses between American and Polish students, I discovered that creating consistent learning materials across cultural contexts mirrors the challenges technical writers face when documenting software for global audiences. Both roles require systematic approaches that maintain quality across diverse contexts. When I started using structured frameworks for my course materials I found I could rapidly adapt content while maintaining pedagogical effectiveness. Here's the systematic approach that evolved: 1️⃣ Content Pattern Analysis I examined my most successful assignments, identifying recurring elements that consistently engaged students. This revealed core components—learning objectives, cultural context bridges, and assessment criteria—that could be systematized. 2️⃣ Framework Development These patterns informed a structured framework where each assignment component became a reusable block that can be adapted for different cultural contexts: ‣ Learning objectives ‣ Background information ‣ Rationale ‣ Instructions ‣ Criteria 3️⃣ Implementation and Testing I began small, converting one successful assignment into this structured format. Testing revealed that what worked for American business writing students also resonated with Polish students when properly structured. This systematic approach transformed what initially seemed like a daunting cross-cultural challenge into a scalable content operation. Bonus ... I can now use these assets to build more content for other contexts using AI.