Blended Learning Approaches for Companies

This week, I facilitated a manager workshop on how to grow and develop people and teams. One question sparked a great conversation: “How do you develop your people outside of formal programs?” It’s a great question. IMO, one of the highest leverage actions a leader can take is making small, but consistent actions to develop their people. While formal learning experiences absolutely a role, there are far more opportunities for growth outside of structured settings from an hours in the day perspective. Helping leaders recognize and embrace this is a major opportunity. I introduced the idea of Practices of Development (PODs) aka small, intentional activities integrated into everyday work that help employees build skills, flex new muscles, and increase their impact. Here are a few examples we discussed: 🌟 Paired Programming: Borrowed from software engineering, this involves pairing an employee with a peer to take on a new task—helping them ramp up quickly, cross-train, or learn by doing. 🌟 Learning Logs: Have team members track what they’re working on, learning, and questioning to encourage reflection. 🌟 Bullpen Sessions: Bring similar roles together for feedback, idea sharing, and collaborative problem-solving, where everyone both A) shares a deliverable they are working on, and B) gets feedback and suggestions for improvement 🌟 Each 1 Teach 1:  Give everyone a chance to teach one work-related skill or insight to the team. 🌟 I Do, We Do, You Do:Adapted from education, this scaffolding approach lets you model a task, then do it together, then hand it off. A simple and effective way to build confidence and skill. 🌟 Back Pocket Ideas:  During strategy/scoping work sessions, ask employees to submit ideas for initiatives tied to a customer problem or personal interest. Select the strongest ones and incorporate them into their role. These are a few examples that have worked well. If you’ve found creative ways to build development opportunities into your employees day to day work, I’d love to hear what’s worked for you!

📈 Unlocking the True Impact of L&D: Beyond Engagement Metrics 🚀 I am honored to once again be asked by the LinkedIn Talent Blog to weigh in on this important question. To truly measure the impact of learning and development (L&D), we need to go beyond traditional engagement metrics and look at tangible business outcomes. 🌟 Internal Mobility: Track how many employees advance to new roles or get promoted after participating in L&D programs. This shows that our initiatives are effectively preparing talent for future leadership. 📚 Upskilling in Action: Evaluate performance reviews, project outcomes, and the speed at which employees integrate their new knowledge into their work. Practical application is a strong indicator of training’s effectiveness. 🔄 Retention Rates: Compare retention between employees who engage in L&D and those who don’t. A higher retention rate among L&D participants suggests our programs are enhancing job satisfaction and loyalty. 💼 Business Performance: Link L&D to specific business performance indicators like sales growth, customer satisfaction, and innovation rates. Demonstrating a connection between employee development and these outcomes shows the direct value L&D brings to the organization. By focusing on these metrics, we can provide a comprehensive view of how L&D drives business success beyond just engagement. 🌟 🔗 Link to the blog along with insights from other incredible L&D thought leaders (list of thought leaders below): https://lnkd.in/efne_USa What other innovative ways have you found effective in measuring the impact of L&D in your organization? Share your thoughts below! 👇 Laura Hilgers Naphtali Bryant, M.A. Lori Niles-Hofmann Terri Horton, EdD, MBA, MA, SHRM-CP, PHR Christopher Lind

Manager development requires a two-part strategy of traditional workshops AND reinforcement. Here's why. TL;DR, managers are often "too busy" to attend multiple classroom-style workshops and practice what they learn. 🕓 TIME. Managers are some of the busiest members of your org, and barely have time for strategic planning, let alone a 6-week lecture series. Learning needs to be bite-sized, flexible, and high-impact as a result. 🌎 DIVERSE POPULATIONS. Timezones making it logistically hard to get everyone to attend a workshop. Add on the various levels of skill across your org, and one-size-fits all becomes hard to pull off. 🤨 SPEED OF FORGETTING. Delivering feedback, engaging in difficult conversations, and setting expectations drive outcomes, but they're uncomfortable to get right. Managers "forget" these behaviors and prefer old habits, unless constant reinforcement helps them practice otherwise. --- That's not to say you should throw out your workshops entirely. The best L&D leaders know that traditional classroom-style workshops are a foundation, not the end of a learning strategy. Workshops establish core concepts, create a common language, and set expectations for learners. Then, the real work begins. Retention and behavior change happens through reinforcement––and that's where microlearning shines! Today, microlearning is an umbrella term for a bunch of offerings: - 🍎 small refresher workshops or activities - 📹 async videos or lessons with practical tips - 👋 ad hoc coaching or quick mentor syncs - 🤝 30 min learning community discussions - 📚 resource libraries, templates, and power cards - 💡AI-powered LMS and in-workflow nudges You need both strategies (and a diverse set of offerings!) to break through the noise in busy distributed companies. What does your perfect recipe for learning offerings look like? How do you visualize the two-part learning strategy? Let us know in the comments! #learninganddevelopment #talentdevelopment #peopleops #hr #learning --- Did you like this? Share it with your LinkedIn audience! We're always looking to spread great knowledge and information. ♻️ And follow me (Yen Tan) for more manager dev and L&D tips!

On Monday, I had a moment that made me realize that the responsibilities of L&D professionals will continue to evolve rapidly. I recorded a walk-through video using Google Gemini 2.0. It helped me insert a video into Camtasia, which is not too bad for performance support. Today, I asked Gemini to create a five-minute training lesson. Listen to the interactions. (Thanks, Marjan Bradesko, for the inspiration!) What happened next was a glimpse into the future of corporate training. Google Gemini understood my context, provided visual guidance, and adapted its instructions based on my responses. More importantly, it showed me how close we are to AI-powered training systems. Imagine this scenario scaled up: Your employees need to learn a new software platform. Instead of traditional eLearning, they interact with a multimodal AI that: ◾Watches their screen interactions in real-time ◾Listens to their questions and frustrations ◾Generates custom tutorial videos on the fly ◾Provides hands-on practice scenarios ◾Adapts its teaching style based on their learning patterns The core technology exists today: ◾Real-time screen analysis ◾Natural language understanding ◾Dynamic content generation ◾Behavioral pattern recognition ◾Adaptive learning algorithms What's missing? Gemini controls the screen to highlight areas/objects, create practice assets on the fly, automate lesson scheduling, and connect to platforms to coordinate and track these activities. But those barriers are falling fast. This means L&D professionals need to start thinking differently about their roles. We're moving from content creators to human/machine performance analysts. SLOWLY. Our value won't be in creating standard training materials but in designing the frameworks and scenarios that AI will use to generate personalized learning experiences. The implications for corporate training are enormous: ◾Just-in-time learning that works ◾Truly personalized learning paths ◾Real-time skill assessment and adaptation ◾Immediate application of knowledge ◾Continuous performance support that evolves into deeper learning I've spent 30 years in L&D, and I've never been more excited about our field's future. The tools we're seeing today are just the beginning. What do you think? How are you preparing your L&D strategy for this shift, or is it more of the same for 2025? Are you already experimenting with AI in your training programs? Drop a comment below. ---------------------------- Want to learn how to implement this multimodal functionality? I'm holding an AI Intensive program at the end of January. Link in the comments.

A blend is usually best. My approach to designing class sessions centers on designing for the learning, not the learner. Though this may be an unpopular instructional philosophy, I find it yields strong, lasting gains. Of course, learners must have adequate prior knowledge, which you can ensure through thoughtful placement and pre-training. This approach combines direct instruction with emotional, cognitive, and reinforcement strategies to maximize learning and retention. Each phase—from preparation to reinforcement—uses proven methods that reduce anxiety, build confidence, and sustain motivation while grounding knowledge in ways that lead to deeper understanding and real-world application. Direct instruction methods (such as Rosenshine and Gagné) offer a structured framework to capture attention, clarify objectives, and reduce initial anxiety. Emotional engagement—connecting material on a personal level—makes learning memorable and supports long-term retention. Reinforcement strategies like spaced repetition, interleaving, and retrieval practice transform new information into long-term memory. These methods help learners revisit and reinforce what they know, making retention easier and confidence stronger, with automaticity as the ultimate goal. Grounding learning in multiple contexts enhances recall and transfer. Teaching concepts across varied situations allows learners to apply knowledge beyond the classroom. Using multimedia principles also reduces cognitive load, supporting efficient encoding and schema-building for faster recall. Active engagement remains critical to meaningful learning. Learners need to “do” something significant with the information provided. Starting with concrete tasks and moving to abstract concepts strengthens understanding. Progressing from simple questions to complex, experience-rooted problems allows learners to apply their knowledge creatively. Reflection provides crucial insights. Requiring reflection in multiple forms—whether writing, discussion, or visual work—deepens understanding and broadens perspectives. Feedback, feedforward, and feedback cycles offer constructive guidance, equipping learners for future challenges and connecting immediate understanding with long-term growth. As learners build skills, gradually reduce guidance to foster independence. When ready, they practice in more unpredictable or “chaotic” scenarios, which strengthens their ability to apply knowledge under pressure. Controlled chaos builds resilience and adaptability—then we can apply more discovery-based methods. Apply: ✅Direct instruction ✅Emotional engagement ✅Reinforcement strategies ✅Multiple contexts ✅Multimedia learning principles ✅Active, meaningful tasks ✅Reflection in varied forms ✅Concrete-to-abstract ✅Questions-to-Problems ✅Feedback cycles ✅Decreasing guidance ✅Practice in chaos ✅Discovery-based methods (advanced learners) Hope this is helpful :) #instructionaldesign #teachingandlearning

𝗠𝗲𝗮𝘀𝘂𝗿𝗶𝗻𝗴 𝘁𝗵𝗲 𝗥𝗢𝗜 𝗼𝗳 𝗟𝗲𝗮𝗿𝗻𝗶𝗻𝗴 𝗮𝗻𝗱 𝗗𝗲𝘃𝗲𝗹𝗼𝗽𝗺𝗲𝗻𝘁 𝗣𝗿𝗼𝗴𝗿𝗮𝗺𝘀 📊 Many organizations struggle to quantify the impact of their Learning and Development (L&D) initiatives. Without clear metrics, it becomes difficult to justify investments in L&D programs, leading to potential underfunding or deprioritization. Without a clear understanding of the ROI, L&D programs may face budget cuts or be viewed as non-essential. This could result in a less skilled workforce, lower employee engagement, and decreased organizational competitiveness. To address these issues, implement robust measurement tools and Key Performance Indicators (KPIs) to demonstrate the tangible benefits of L&D. Here's a step-by-step plan to get you started: 1️⃣ Define Clear Objectives: Start by establishing what success looks like for your L&D programs. Are you aiming to improve employee performance, increase retention, or drive innovation? Clear objectives provide a baseline for measurement. 2️⃣ Select Relevant KPIs: Choose KPIs that align with your objectives. These could include employee productivity metrics, retention rates, completion rates for training programs, and employee satisfaction scores. Having the right KPIs ensures you’re measuring what matters. 3️⃣ Utilize Pre- and Post-Training Assessments: Conduct assessments before and after training sessions to gauge the improvement in skills and knowledge. This comparison can highlight the immediate impact of your training programs. 4️⃣ Leverage Data Analytics: Use data analytics tools to track and analyze the performance of your L&D initiatives. Platforms like Learning Management Systems (LMS) can provide insights into learner engagement, progress, and outcomes. 5️⃣ Gather Feedback: Collect feedback from participants to understand their experiences and perceived value of the training. Surveys and interviews can provide qualitative data that complements quantitative metrics. 6️⃣ Monitor Long-Term Impact: Assess the long-term benefits of L&D by tracking career progression, employee performance reviews, and business outcomes attributed to training programs. This helps in understanding the sustained impact of your initiatives. 7️⃣ Report and Communicate Findings: Regularly report your findings to stakeholders. Use visual aids like charts and graphs to make the data easily understandable. Clear communication of the ROI helps in securing ongoing support and funding for L&D. Implementing these strategies will not only help you measure the ROI of your L&D programs but also demonstrate their value to the organization. Have you successfully quantified the impact of your L&D initiatives? Share your experiences and insights in the comments below! ⬇️ #innovation #humanresources #onboarding #trainings #projectmanagement #videomarketing

A very helpful and hands-on AI tool 🤖🧠 AI Integration Framework by World Education This navigator is designed to serve as a guide for integrating the use of AI in education and training settings with diverse adult learners and workers. It outlines critical considerations across six dimensions to ensure the use of AI aligns with educational goals, addresses biases, upholds ethics and privacy, and more. Each dimension includes targeted questions aimed at the technology and the users to facilitate a deeper exploration and understanding, encouraging a thorough evaluation from both a technical and a human-centered perspective. This approach ensures effective, equitable, and ethical AI integration. To expand AI knowledge and awareness, each dimension contains useful resources and use scenarios, providing further insights and practical understanding, to aid in a well-rounded decision-making process. More information:

Every enablement team has the same problem: - Reps say they want more training. - You give them a beautiful deck. - They ghost it like someone who matched with Keith on Tinder. These folks don't have a content problem as much as they have a consumption problem. Think of it thusly: if no one’s using the enablement you built, it might as well not exist. Here’s the really scary part: The average org spends $2,000 - $5,000 per rep per year on enablement tools, programs, and L&D support. But fewer than 40% (!!!) of reps consistently complete assigned content OR apply it in live deals. So what happens? - You build more content. - You launch new certifications. - You roll out another LMS. And your top reps ignore it all because they’re already performing, while your bottom reps binge it and still miss quota. 🕺 We partner with some of the best enablement leaders in the game here at Sales Assembly. Here’s how they measure what matters: 1. Time-to-application > Time-to-completion. Completion tells you who checked a box. Application tells you who changed behavior. Track: - Time from training to first recorded usage in a live deal. - % of reps applying new language in Gong clips. - Manager feedback within 2 weeks of rollout. If you can’t prove behavior shift, you didn’t ship enablement. You shipped content. 2. Manager reinforcement rate. Enablement that doesn’t get reinforced dies fast. Track: - % of managers who coach on new concepts within 2 weeks. - # of coaching conversations referencing new frameworks. - Alignment between manager deal inspection and enablement themes. If managers aren’t echoing it, reps won’t remember it. Simple as that. 3. Consumption by role, segment, and performance tier. Your top reps may skip live sessions. Fine. But are your mid-performers leaning in? Slice the data: - By tenure: Is ramp content actually shortening ramp time? - By segment: Are enterprise reps consuming the right frameworks? - By performance: Who’s overconsuming vs. underperforming? Enablement is an efficiency engine...IF you track who’s using the gas. 4. Business impact > Feedback scores. “Helpful” isn’t the goal. “Impactful” is. Track: - Pre/post win rates by topic. - Objection handling improvement over time. - Change in average deal velocity post-rollout. Enablement should move pipeline...not just hearts. 🥹 tl;dr = if you’re not measuring consumption, you’re not doing enablement. You’re just producing marketing collateral for your own team. The best programs aren’t bigger. They’re measured, inspected, and aligned to revenue behavior.

🌟 Formula for Sales Training Success: A Blueprint for Effectiveness! 🚀 Hey Small Business Sales Leaders!! Sarah, a savvy small business sales leader, understands that the effectiveness of sales training is not just about ticking boxes but creating a dynamic learning environment. Here's how Sarah implements and ensures the success of her sales training program: 💡 Needs Assessment and Customization: Assessment: Sarah begins by conducting a thorough needs assessment. She identifies the specific skills and knowledge gaps within her team. Customization: Based on the assessment, Sarah tailors the training content to address the unique challenges and goals of her team. One-size-fits-all doesn't cut it; it's all about relevance. 🎇 Blended Learning Approach: Traditional and Online Modules: Recognizing the diverse learning preferences of her team, Sarah adopts a blended learning approach. She combines traditional in-person training sessions with interactive online modules. Flexibility: This approach provides flexibility for team members to learn at their own pace, catering to different learning styles and accommodating varied schedules. 👊 Continuous Learning Culture: Regular Assessments: Sarah integrates regular assessments throughout the training program. This ensures that team members are not only absorbing information but also applying it in real-world scenarios. Feedback Loops: Constructive feedback is a cornerstone of Sarah's training strategy. Open feedback loops encourage dialogue, allowing team members to share insights, ask questions, and collectively learn from experiences. 🥇 Real-World Application: Scenario-Based Training: Sarah incorporates scenario-based training exercises. Team members engage in simulations that mirror actual sales situations, allowing them to apply theoretical knowledge to practical scenarios. Role-Playing: Sarah encourages role-playing to enhance communication and interpersonal skills. This hands-on approach builds confidence and prepares her team for diverse client interactions. 💪 Leadership Involvement and Support: Lead by Example: Sarah actively participates in the training sessions, demonstrating her commitment to continuous learning. Her involvement sets a precedent for the team to prioritize professional development. Providing Resources: Sarah ensures that her team has access to a variety of resources, from industry insights to the latest sales tools. This resource-rich environment fosters a culture of curiosity and self-improvement. 👏 Celebrating Milestones: Creating a Positive Environment: By creating a positive and supportive learning environment, Sarah motivates her team to actively engage in the training process. 🚀 Pro Tip: The success of sales training lies in its adaptability. Ready to Elevate Your Sales Training? Let's Connect! 🌟💼 #SalesTrainingSuccess #ContinuousLearning #SalesLeadership #Leadership #Business🚀✨