Tips for Optimizing Marketing Automation Tools

Some say email tree, but I prefer customer experience blueprints. 😊 No matter what you call them, data-driven email nurturing workflows that are based on lifecycle stage, buyer intent signals, and content engagement are a sales enablement engine—and more so, they act as a strategic lever for aligning marketing and sales to accelerate revenue outcomes. So why don't more teams prioritize them? While workflows are less visible and not as flashy, viewing workflows as living GTM assets offers a framework for operationalizing personalization at scale—something most marketers want but few actually execute well. Here are some hard truths about nurture workflows: - Most marketers know they should personalize—but execution is the tricky part. Start by auditing your user journey and mapping your segmentations, trigger logic, and dynamic content. I like the whiteboard feature in Canva or a tool like Miro for this.  - Integration is everything. Marketing can build the journey, but Sales still drives the close. Full CRM sync powers pipeline velocity, accountability, and better conversion. Sales can’t act on signals they can’t see. - Quarterly performance reviews and workflow audits are non-negotiable. Treat nurture like any other campaign: optimize regularly based on buyer behavior shifts, sales feedback, and funnel performance. What worked last quarter won’t always work next. - And let's face it, personalization at scale is HARD to do. Even the best intentions won't go far without clean data, sharp segmentation, integrated systems, and—the most overlooked—time. Are you feeling guilty because you haven't optimized your workflows yet in 2025? At least you have them. Over 65% of B2B marketers don't even have established lead-nurturing programs, which supports why 80% of marketing leads don't actually convert to sales. (gulp) But fret not, B2B marketers that implement marketing automation have reported increased sales pipelines by as much as 10%! (phew) Whether you're just getting started or ready to review, use this as your call to action to optimize opportunities you may be overlooking. Even the best-run teams can benefit from quarterly workflow audits, behavioral trigger improvements, or segmentation refreshes. If you want more, these topics were featured in Brianna Miller's article for MarTech, "How data-driven email nurturing transforms the B2B sales funnel". I really like this article because it bridges theory to execution and reminds us that nurturing your customers isn't a one-and-done, it's a mindset. Check it out here: https://lnkd.in/gGqn2j8v #B2BMarketing #LIPostingDayApril #EmailMarketing

You don’t need more leads. You need fewer dropped balls. Plenty of businesses are filling the funnel. But too many are leaking deals right after. The top of the funnel gets the attention—ads, forms, clicks. But once the lead comes in? That’s where things often fall apart. → No follow-up for days → CRM updates that never happen → Leads assigned to the wrong rep → Internal handoffs lost in Slack threads → Manual follow-ups that fall through the cracks And just like that, a warm lead goes cold. This is where automation—and AI—can actually help. Not by generating more leads, but by making sure the right steps happen every single time after a lead comes in. → Auto-route and prioritize new leads → Trigger timely, personalized follow-ups → Assign ownership and set the next action in your CRM → Nurture cold leads with AI-generated touchpoints → Keep your team in sync without extra reminders It’s not about doing more. It’s about never missing the things that already work. If your pipeline is full but deals aren’t closing, it’s not a volume problem. It’s a systems problem. — 🔔 Follow Nathan Weill for automation insights (without the fluff). #LeadConversion #AutomationStrategy #AIInBusiness #RevenueOps #CRMOptimization

You think automation is saving you time.... .... But it might be silently killing your email performance. Here’s why: Most email flows (welcome, abandoned cart, post-purchase) are built once and left untouched for months or years. And that’s a problem. Because your audience, product, and market conditions are constantly changing. What worked six months ago might be tanking your engagement today. • Your welcome series might be promoting a best-seller that’s now out of stock. • Your post purchase flow might be sending review requests too soon, before customers have fully used the product. • Your abandoned cart emails might be offering a discount, when most customers were already willing to buy full price. Solution? Set a 30 day calendar to review and optimize key flows. Look at: • Click rates (Is the CTA still relevant?) • Unsubscribes (Is the timing too aggressive?) • Conversion rates (Is the offer still compelling?) • Revenue Per Subscriber (How is it trending?) • Open rates (Is the first email still grabbing attention?) Automation is powerful. But “set and forget” is just lazy marketing.