I just returned from #SAPSapphire Madrid 2025, where I had the opportunity to engage with many customers from across Europe. As a software company headquartered in the region, SAP is uniquely positioned to drive innovation in Europe and help organizations harness Business AI effectively and responsibly. A key focus of our discussions was: How can Business AI drive value creation and position finance as a strategic partner within organizations? At both Sapphire Orlando and Madrid, we unveiled significant AI advancements, including our partnership with Mistral AI to bring advanced agentic AI to core finance processes. Our new Accruals Agent, set for general availability in Q3 2025, will automate journal entry preparation for accruals by analyzing historical data and financial patterns, significantly reducing manual work and accelerating month-end close processes. We also introduced an expanded network of AI agents, orchestrated by our AI assistant Joule, which are designed to reimagine business processes across systems and lines of business. These agents leverage SAP Business Data Cloud to access enterprise data and act across both SAP and third-party systems, with a deep understanding of data structures, semantics, and processes. Some highlights include: ▪️ Dispute Resolution Agent: Reasons through disputed details and relevant business records to validate cases and propose solutions. It acts on human-approved resolutions to quickly close disputes, improve cash flow, and enhance customer satisfaction. ▪️ Accounts Receivable Agent: Processes data related to overdue receivables and performs appropriate follow-up tasks with customers, saving time by analyzing open items, minimizing bad-debt write-offs, and reducing the number of days sales outstanding. These innovations demonstrate the immense potential of agentic AI for finance functions and beyond. Our agents go beyond serving suggestions; using advanced reasoning capabilities, they can "think" through business problems, coordinate across systems, decide on actions, and act autonomously – with human oversight. I encourage you to explore these and other advancements in our SAP Sapphire Innovation Guide: https://lnkd.in/eC8Z4NE9
Value Creation with Intelligent SAP Systems
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Summary
Value-creation-with-intelligent-sap-systems refers to using advanced SAP tools and artificial intelligence to automate manual tasks and connect business processes, making organizations more agile and able to focus on strategic priorities rather than routine work.
- Start small: Begin your AI journey with manageable projects like automating invoice reconciliation or resume screening to quickly demonstrate results and build momentum for broader change.
- Connect your data: Use platforms like SAP BTP to bring together information from different systems, which helps your team make faster and more informed decisions across departments.
- Empower users: Take advantage of low-code tools so employees outside of IT can create or adjust applications, speeding up innovation and reducing the need for specialized programming skills.
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Your SAP data is an engine. Are you still driving it with a hand crank? Let’s be honest. Many of us are drowning in data, stuck in manual tasks, and feeling left behind by the AI revolution. You hear about "digital transformation" and "intelligent enterprises," but you're still bogged down in spreadsheets and approvals. It feels impossible to even begin. Here’s the single biggest mistake we see SAP customers make: They try to boil the ocean with a massive, 2-year, million-dollar AI project. Don't. Just don't. The secret to a successful AI journey is to start with a "quick win." This isn't a toy project. It’s a strategic sprint that proves the value of AI in 90 days or less, building the momentum and trust you need to secure more budget for bigger things. Escape the Grind: 3 Quick Wins with AI in SAP For Finance: Automate your invoice reconciliation. An AI agent can cut down manual matching effort by up to 71%. That's not just a number; that's your team's time back to focus on strategic insights, not data entry. For HR: End manual resume screening. An AI tool can assess resumes and job descriptions to give a compatibility score, helping you reduce screening time by up to 80%. Find the best talent, faster. For Customer Service: Stop manual case routing. An AI agent can read incoming tickets, pull real-time data from SAP S/4HANA, and route the ticket to the right team in seconds. This can boost first-contact resolution and delight your customers. These aren't futuristic ideas. They're practical, low-risk, and ready for you to implement now. What's a manual process in your job that, if automated, would save you 30 minutes a day? Share your thoughts! 👇 #SAP #AIAgents #SAPBusinessAI #DigitalTransformation #QuickWins #ROI #AI #SAPPartners #ASARDigital #TeamASAR
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SAP BTP in 2025: Business Case & Value Proposition Business Case for SAP BTP In 2025, enterprises face growing complexity across hybrid cloud landscapes, siloed data, and the need for rapid innovation. SAP BTP (Business Technology Platform) addresses these challenges by acting as the unified platform for extension, integration, and innovation across the SAP ecosystem and beyond. Key Drivers: Accelerated S/4HANA adoption requires extensibility without core modifications. Explosion of data sources demands real-time integration and actionable insights. Growing demand for AI, automation, and low-code innovation at scale. Pressure to personalize customer and employee experiences through smart apps and connected processes. Value Proposition of SAP BTP Category Value Delivered 1. Unified Innovation Platform Build, integrate, and extend SAP & non-SAP apps in one place — securely and with governance. 2. AI-Driven Insights Embedded AI/ML, predictive analytics, and natural language processing (e.g., SAP Joule) turn data into competitive advantage. 3. Rapid Development Low-code/no-code tools (SAP Build) empower business users and accelerate time-to-value. 4. Extensibility Without Disruption Innovate without touching the S/4HANA digital core using side-by-side extensions on BTP. 5. Seamless Integration Prebuilt connectors, APIs, and events across SAP & third-party systems reduce integration costs and risk. 6. Cloud-Agnostic Flexibility Deploy across hyperscalers (AWS, Azure, GCP) or SAP's cloud – avoiding vendor lock-in. 7. Sustainability & ESG Enablement Leverage tools like SAP Sustainability Control Tower and ESG reporting accelerators. Strategic Outcomes with SAP BTP 30–50% faster innovation cycles via composable architecture 40%+ reduction in integration and extension costs Improved ROI from S/4HANA and cloud apps through targeted innovation Better business agility, resilience, and decision-making across all functions Please contact randy@esgit.com to schedule a discovery call and or meeting.