Building Emotional Connections in Networking

Make sure you're taking a long-term view while searching for your next role - that's how you build a career, not just land a job! Three pro-moves: 1. Respond with grace to every rejection and use it as an opportunity to reaffirm your interest in the company more broadly. Why: If you make it pretty far through a process (past the hiring manager), the company likes you and sees a strong match. You would likely do well there, even if another candidate wins out for this role. A positive reaction to a rejection helps strengthen the relationship with the team, and let's them know the door is open to the future. Real Life Results: I've seen others share their successes; I can personally tell you I've received 3 offers from places that have previously rejected me, and 2 were when they circled back within a few weeks to months of a rejection, with another opportunity. Ex. "Thank you so much for this update! I'd be lying if I said I wasn't disappointed because COMPANY was truly my top choice, and a place I know I would thrive, but I'm so glad you found a strong match for this opportunity, it's an awesome role and team!! This process has been wonderful and only strengthened my interest in working with COMPANY so I hope you'll keep me in mind for similar opportunities - I'll be keeping my eyes peeled too. Careers are long and I hope we'll have the chance to be colleagues one day!" 2. Take that interview, even if something about the opportunity is less than ideal. Why: Maybe the comp is low, maybe title isn't quite what you wanted. But it's still a chance to learn more and network. If the company is of interest to you, take the chance to learn more. Yes there's an opportunity cost in terms of your time, but it may be worth it to get some networking in. Real Life Results: I've shared before that the initial salary range I was quoted for my job at Zapier was lower than what I would have expected...I continued any way, and fortunately managed to get leveled up which landed me an offer I was happy to accept! In the past, accepting an interview for a job in a location I was not willing to go to also landed me a great opportunity. Ex. There isn't one. Just say yes if there's something appealing - you might decline this opportunity, but open the door to an even better one! 3. Keep in touch with people after networking chats, interviews, etc. Why: Anyone you've met with once is in your network. When you share updates, you keep the lines of communication open. This makes it easier to make an ask in the future, and also keeps you top of mind for them! Real Life Results: This approach has helped me get referrals or connections to hiring managers, some of which have led to offers. Ex. "I know we chatted a few months ago - since our conversation, I completed my certification through PMI, and moved into an agile-focused role in my dept. I'm still interested in opportunities with COMPANY in the future, so certainly keep me in mind in the future!"

Happy Employee Appreciation Week (EAW for short)! At Chase, we know that appreciation is more than just a yearly event—it’s a daily commitment. It means acknowledging the small, often unnoticed efforts that contribute to our success and expressing gratitude for the hard work that might not always be visible but is crucial to our achievements. In our fast-paced environment, recognition is essential. It fuels motivation, engagement, and a sense of belonging. As we kick off EAW this year, I want to highlight the importance of recognizing and valuing our incredible team members every day and share how I show appreciation – emojis and exclamation marks (and the occasional BOOM)! I love getting updates on achievements via email and use it as an opportunity to quickly thank our team and celebrate their success. Our jobs are hard! We’re breaking down big, complex challenges, at incredible scale and a positive and upbeat attitude supports and inspires people. I bring that to every interaction I have – particularly those that are in the thick of this work – as I know it inspires me when I experience the same. Here are some ways I do that: 1. Be Timely and Specific: Recognize achievements as they happen. Specific feedback is more impactful than generic praise (e.g., “You’re doing a great job” vs. sharing specifically what is great about the work that’s being done). 2. Personalize Your Approach: Understand what forms of recognition resonate with each team member. Tailor your appreciation to their preferences. Some folks prefer to be recognized privately vs. sharing praise in a big group setting and vice versa. I’ve also found some folks appreciate a written thank you more than saying it in a meeting. 3. Encourage Peer Recognition and Lead by Example: Foster a culture where colleagues appreciate and recognize each other by doing it yourself. Celebrate other peoples’ wins. Peer recognition can be incredibly powerful (and it helps boost morale and motivation, too). On that note, thank you to all my amazing Chase (and JPMorganChase) colleagues for your hard work, dedication, and passion. You inspire me every day, and I am grateful for everything you do. Let’s celebrate you this week and every week! 🎉 #EmployeeAppreciationWeek #Gratitude #Recognition

The worst thing you can do after receiving a rejection is to abandon the relationship you’ve built with the recruiter or hiring manager. If you’re tempted to walk away because of a “no,” try looking at it from a different angle. You never know what other opportunities could come your way. When I was rejected from Apple in the semi-final round, I reached back out to the recruiter, highlighted two other roles I was qualified for, and asked if she could introduce me to the respective hiring teams. Because of how I performed throughout the process and the genuine connection I developed with her, she sent two introductory emails on my behalf. Although I ultimately didn’t land those positions, I gained new contacts and received positive feedback on my file. Here’s my three-step process after a rejection: 1. Follow Up 2. Research other roles you qualify for 3. Send your findings to the recruiter/hiring manager and keep the conversation going You never know what might happen: recruiters and hiring managers could move to other companies where you might be a perfect fit. Or you might discover another role that leads to a “yes.” Don’t underestimate the power of maintaining relationships and following up. #StephSynergy

Networking can feel difficult, but it doesn't have to be. Following a few simple guidelines can 10x your results. The primary reasons most people struggle with networking is because: - They focus on the wrong people - They make it all about their own needs If you want better results from your networking? 1. Talk To People You're Genuinely Excited To Engage With Don't just reach out to someone because they might be able to help you get a job. Reach out to people who will help you level up no matter what. Reach out to people who are doing things you're genuinely interested in. That will make things much more authentic. 2. Give 3+ Times Before You Ask Don't get stuck on the number 3. The lesson here is to focus on giving value or making it about the other person first. The more you do that, the more social capital you build. That makes you more likely to get a "yes" when you do ask. 3. Engage In Ways That Create Energy For You Networking doesn't have to be a 30 minute Zoom call. It also doesn't need to be a boring email. Networking can be: - Engaging with LinkedIn content - Connecting with someone at a virtual event - Going for a walk while you chat with them on the phone - DMs on a social platform - Etc. You'll be most effective when you do this in ways that feel good to you. 4. Always Open The Door For The Next Interaction Way too many people finally land that networking convo, but have no idea what to say after to keep things going. Make a point to have a few questions or strategies that keep the door open. One of my favorites is to ask for a small piece of advice. Then you can act on it and follow up with your results. 5. Thank Everyone Who Helps You Not just the people who refer you in. Not just the people who actually got on a coffee chat with you. Thank the people who replied, who introduced you, who offer small pieces of advice, and everyone in between. Thank them when they initially help you. Then thank them again when you land that job. A small thank you note goes a long way.

Every opportunity that changed my life came from a relationship (not a resume). 6 tips to build a network that actually works for you: 1/ Check In Without Needing Anything ↳ Send "how are you?" texts more often than "can you help me?" emails. ↳ People forget what you said, but they remember that you stayed in touch. 2/ Give Before You Get ↳ The best networkers give help more often than they ask for it. ↳ Share opportunities, make introductions, send useful articles. 3/ Start Building Today ↳ The worst time to build relationships is when you desperately need them. ↳ Your next job won't come from a blind job app. It'll come from someone you know. 4/ Make It Personal ↳ Remember birthdays, kids' names, their big wins. ↳ One genuine conversation beats 100 business cards. 5/ Stay Consistent ↳ Set reminders to reach out quarterly. ↳ Small efforts compound into strong connections. 6/ Be The Connector ↳ Introduce people who should know each other. ↳ Become known as someone who helps others win. The net worth of your network compounds faster than your 401(k). Every promotion, every opportunity, every breakthrough... They all started with a relationship. Your dream job is one conversation away. But that conversation only happens if you've been nurturing relationships all along. Start today. Text someone you haven't talked to in months. Not because you need something. Just because relationships are your most valuable career asset. What's your favorite way to network? Reshare ♻️ to help someone in your network. And give me a follow for more posts like this.

In my early career, I thought networking was all about building as many connections as possible. But I quickly learned that effective networking isn't about the quantity of your connections—it's about the quality. Throughout my career, the connections that have truly made a difference weren’t the ones where I just asked for help—they were the ones where I made it easy for others to want to help me. If you want to make others genuinely want to help you, it’s crucial to move beyond simply asking for favors. Instead, focus on creating value and building relationships where both parties benefit. So, how can you do the same? Here are four tactical tips to help you network effectively: ✅ Do Your Homework Before reaching out, research the person or company you’re interested in. Understand their work, challenges, and how you can add value. For instance, instead of asking a connection for job leads, do your own research first. Identify specific roles and companies you’re targeting, and then ask if they can help with an introduction. This approach shows initiative and respect for their time. ✅ Be Specific in Your Ask Whether you’re asking for an introduction, advice, or a referral, be clear and concise about what you need. For example, instead of asking, “Do you know anyone hiring?” say, “I noticed [Company Name] is looking for a [Role]. Would you be open to introducing me to [Person]? I’m happy to send you my resume and a brief write-up you can pass along, too.” This shows that you’ve taken the initiative and makes it easier for your contact to say yes. ✅ Offer Mutual Value When requesting a meeting or advice, frame it as a two-way conversation. Instead of saying, “Can I pick your brain?” try something like, “I’d love to exchange ideas on [specific topic] and share some strategies that have worked for me.” This not only makes your request more compelling but also positions you as someone who brings value to the table. ✅ Follow Up with Gratitude After someone has helped you, don’t just say thank you and disappear. Keep them in the loop on how their help made an impact. Whether you got the job, secured the meeting, or just had a great conversation, let them know. This closes the loop and makes them more inclined to help you in the future. Your network is one of your greatest assets—nurture it well, and it will be there for you when you need it most. What’s one networking tip that’s helped you build stronger connections? *** 📧 Want more tips like these? Join Career Bites - free weekly bite-sized tips to supercharge your career in 3 minutes or less: lorraineklee.com/subscribe 📖 You can also get behind-the-scenes stories, updates, and special gifts for my upcoming book Unforgettable Presence: lorraineklee.com/book

Networking changed my life. I made friends I wouldn't have met otherwise, built business partnerships that bring us millions, and landed book deals I never imagined. Here’s my 5-step system to network better: Step 1: Make Two Strategic Lists List 1: People you already know who you want to deepen relationships with: • Friends of friends you'd like to know better • The VIP in your office you see at holiday parties • That colleague you want to move from professional to friendship List 2: People you want to meet (can be specific names or types) • "The sales director at X company" • "Someone in renewable energy" • "A startup founder in my city" Being specific makes it infinitely easier to take action.  ____ 2. Schedule a “Connection Hour.” Every week, I block one hour just for relationships. For me, it’s Tuesday happy hour. I fill that time slot with: • A new contact • A coffee catch-up • A LinkedIn message to someone on my list Without time on the calendar, connection never happens. ____ Step 3: Ask Goal-Oriented Questions Stop asking "How's work?". Start asking questions that spark deeper conversations: • "What gets you up in the morning?" • "What goals are you working on this year?" • "What's the biggest project you're excited about?" These questions make people think deeper, give you something memorable to follow up on, and transform small talk into real connection. ____ Step 4: Adopt the "Offer Mentality" Flip the script from "What can I get?" to "What can I offer?". Simple ways to help: • Write a LinkedIn recommendation • Share a relevant article or opportunity • Introduce them to someone in their target industry • Send vacation recommendations if they're planning a trip The more I give, the more trust I build - and the more people want to stay connected. ____ Step 5: Follow Up Like Your Grandmother Remember when grandmothers used to mail newspaper clippings they thought you'd find interesting? Do the digital version. Powerful follow-up strategies: • Send relevant articles • Forward interesting links • Send birthday messages • Write LinkedIn recommendations • Share opportunities you think they'd love I’ve shared these 5 steps with hundreds of people, and they’ve seen real results. Now it’s your turn.

In a world where every executive has a firm handshake and a stack of business cards, how do you become the person everyone remembers after a conference? After attending dozens in the past decade, I've developed a strategy that transforms conferences from transactional meetups into relationship goldmines. ♟️Pre-Conference LinkedIn Strategy The real networking begins weeks before the event. Review the speaker and attendee lists, then connect with key individuals on LinkedIn with a personalized message: "I noticed we’re both attending the Stand & Deliver event. I'd love to connect. See you soon." This pre-conference connection creates a warm introduction and significantly increases your chances of meaningful engagement. 👗👔The Memorable Wardrobe Element In my early career, I blended in at conferences. Now? I'm known for wearing a little more color (often D&S Executive Career Management teal) or patterns that are professional yet distinctive. When someone says, "Oh, you're the one with the great dress," you've already won half the networking battle. 🤝Contribute Before You Collect** Instead of collecting business cards, focus on providing immediate value in conversations. Can you connect someone to a resource? Share relevant research? Offer a solution to a challenge they mentioned? The executives who stand out aren't those who take the most cards—they're the ones who solve problems on the spot. What networking approach has worked for you at recent conferences? Share in the comments below! #ExecutiveLeadership #NetworkingStrategy #ConferenceSuccess #ProfessionalDevelopment

High performers beware: I just had a coaching call with someone who consistently gets high marks at work, but recently received feedback that they weren’t working as hard on building relationships with their coworkers. Here’s what I told them: ▶ Praise in public: Take every opportunity to raise up the people you work with. I have been known to use memes, songs, movies, and more to show a team member how much I appreciate them. ▶ Be vulnerable: The best way to get to know someone is to get someone to know you. Take the lead in sharing your own personality and interests with the people you work with and see who reciprocates. ▶ Keep a personal file: I use a “Personal CRM” to track the names, contact info, and significant details of everyone in my professional network. I even keep contingency plans in case they go rogue (joking. maybe.) ▶ Master the dreaded Zoom call small talk: Put yourself in the mind of a host or emcee. You don’t need a stand-up routine, but even some light conversation to open up / close the call puts everyone in a better mood. ▶ Model successful behavior: Find the few people in your office known for having a great presence, and learn from them. Success leaves clues. ▶ Take full advantage of the office: If you do have the opportunity to work in an office, take advantage of slow moments to have conversations with others. Working in an office doesn’t mean working remotely at your desk. Get moving! These are a few quick tactics we ideated on during our call that may seem small, but a relationship is the culmination of small things, done over time. Good luck out there, and let me know of any tactics you’ve developed at work to make connecting with your coworkers a little easier!

Think about the last time someone brought up a detail you'd mentioned weeks ago, like your weekend hiking trip or your daughter's recital. That spark of recognition that makes you feel valued. New research from the University of Aberdeen reveals something we intuitively know but rarely leverage in our professional relationships: demonstrating that you remember specific details someone shared with you is just as effective at making them feel important as explicitly saying "Your thoughts matter." We have this powerful relationship tool right at our fingertips which we use with ease in our personal connections, yet we often forget to use it professionally. When we reference past conversations, we're saying "what you shared mattered enough for me to remember"—and that message resonates deeply. Here are seven moments when flexing your memory muscle transforms professional relationships: 1. When giving constructive feedback: "Remember when you mentioned wanting to develop presentation skills after that March client meeting? Here's how this project could help..." 2. During performance reviews: "You shared six months ago that you wanted more cross-functional collaboration. I've noticed how you've actively sought those opportunities..." 3. When offering support: "I know your team was struggling with that software implementation. How did the training session go?" 4. During follow-ups: "Last time we talked, you were considering that leadership course. Did you enroll?" 5. When delegating: "This reminds me of that process improvement idea you pitched in January. Want to take the lead?" 6. During check-ins: "How's your son's soccer season? Last time they were heading into playoffs." 7. When introducing colleagues: "Sarah, meet Tom. He shares your passion for making sourdough!" But what if your memory feels like Swiss cheese? (Asking for myself at 53!) The good news is you don't need perfect recall. Try jotting down a quick note after meaningful conversations in your phone, calendar, or CRM. Even a simple "mentioned daughter's graduation" can transform your next interaction. The effort to remember matters as much as the remembering itself. Here are the key takeaways: *Memory displays equal explicit value statements in making people feel appreciated *We underuse this strategy professionally while using it naturally in personal contexts *Small remembered details create big emotional connections *Perfect memory isn't required (phew!); notes and systems work just as well Your memory (with a little help) might just be your most underused relationship-building superpower. #relationships #coaching #leadership