safeguard | tracking AI’s impact on payments, identity, & risk | author & advisor | may 3-6, CO
I remember the days when the only solution was to throw more bodies at the problem. Hiring more people, Spending more time, and still feeling like we were never caught up. And then came technology. AI, Machine Learning, Big data, (*insert buzzword*) They all promised us a smoother ride. They're quick, they're intelligent. But is it really a choice between human intelligence or more tech? Clearly, neither is the perfect solution. When every minute counts, the last thing you want is to waste time on tasks that could be automated. Here’s how you can start: 1: Identify Repetitive Tasks Start with the easy stuff. Look at your daily tasks. Are there repetitive actions that take up time? These are prime candidates for automation. The mistake many make is trying to automate complex processes right away. But starting simple gives you quick wins. 2: Choose the Right Tools The right tool can make all the difference. Not all tools are created equal. Some are too complex for what you need; others don’t integrate well with your existing systems. The key is to choose tools that match your specific needs and are user-friendly. 3: Set Clear Goals Goals give you direction. Without clear goals, automation efforts can drift. You need to know what you’re aiming for. Whether it’s reducing manual reviews by 50% in three months or cutting review time by half, make your goals specific and measurable. 4: Start with Low-Risk Processes Start small, think big. Don’t try to automate everything at once. Begin with low-risk tasks that won’t cause major issues if something goes wrong. This allows you to test your automation approach and make adjustments without significant consequences. 5: Test and Monitor Automation is not a set-it-and-forget-it solution. Just because something is automated doesn’t mean it’s perfect. Regular testing and monitoring are crucial to ensure that the automation is functioning correctly. Without it, you risk overlooking errors that can snowball into bigger problems. 6: Train Your Team Your team needs to be on board. Automation tools are only as good as the people who use them. Training your team on how to use these tools is essential. It reduces resistance, increases adoption, and ensures that everyone knows how to handle the automated processes. 7: Integrate with Existing Systems Keep everything connected. Your automation tools should work seamlessly with your existing systems. If they don’t, you’ll end up with silos of information that create more problems than they solve. Integration is crucial for a smooth workflow. 8: Measure Success Data drives decisions. You need to track the performance of your automated processes. Without data, you won’t know if your automation is effective or not. Measuring success allows you to make informed decisions about what to tweak, scale, or scrap.