Unclear and conflicting priorities can disrupt your timeline and cause product delays. If you want to do everything at once, you won’t be able to do anything. Instead, focus on the most critical items and add everything else in the backlog to consider later. There are many prioritization frameworks available to help you. Pick one of the frameworks, define your criteria, and score and rank all the items. Let’s dive in, 1. MoSCoW Method The MoSCoW method helps you categorize tasks into Must Have, Should Have, Could Have, and Won’t Have. This framework is crucial because it ensures you focus on the most critical features first. To use this method, list all your tasks and classify them into these four categories to prioritize essential features and address less critical ones later. 2. RICE Scoring Model The RICE model evaluates tasks based on Reach, Impact, Confidence, and Effort. (Reach * Impact * Confidence) / Effort = RICE Score List all the features and assign scores to each criterion, then calculate the RICE score to rank them. This method is effective because it quantifies the potential value (impact) and effort required for each feature. 3. Kano Model The Kano model differentiates between basic features, performance features, and delighters. Researcher Noraki Kano developed it to help product managers prioritize features and updates based on customer needs. This framework is important because it helps you understand what features will meet basic user needs and which ones will exceed expectations. 4. Value vs. Effort Matrix The Value vs. Effort Matrix helps you plot features on a 2x2 grid based on their value and the effort required. This visualization makes it easy to identify high-value, low-effort items. Plot each feature on the matrix and focus on those in the high-value, low-effort quadrant. This ensures that you’re investing your resources in the most efficient way possible. 5. Weighted Scoring Weighted Scoring involves assigning weights to different criteria based on their importance and scoring each feature accordingly. Define your criteria, assign weights, and score each feature to prioritize those that score the highest. 6. Cost of Delay The cost of Delay evaluates the economic impact of delaying each feature. This approach helps you prioritize features that, if delayed, would result in significant financial loss. Calculate the cost of delay for each feature and prioritize those with the highest cost to minimize financial impact. 7. Opportunity Scoring Opportunity Scoring focuses on identifying opportunities based on customer needs and the difficulty of meeting those needs. By following these frameworks, you’ll be well on your way to effective prioritization in product development. Work on the highest priority items and avoid spending efforts on less important work. This will help you stay focused, avoid unnecessary work, and ensure timely product launches.
How to Prioritize Issues in Project Post-Mortems
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Summary
Understanding how to prioritize issues in project post-mortems helps teams identify and address the most critical problems first, ensuring smoother workflows and better project outcomes. By using structured frameworks, you can evaluate and rank issues based on impact, effort, and alignment with goals.
- Create a prioritization framework: Use tools like the MoSCoW Method, RICE Scoring Model, or Value vs. Effort Matrix to rank issues logically and focus on those with the most significant impact.
- Focus on high-impact problems: Begin with challenges that significantly affect business outcomes and team productivity, such as those identified in the "House is on Fire" quadrant of a Problem Prioritization Matrix.
- Align with company goals: Ensure that addressing an issue supports your organization’s strategic direction to avoid wasting resources on less relevant problems.
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The "Problem Prioritization Matrix": How We Prioritize What to Fix First How do you decide which part of your operational chaos to fix first? When you have friction everywhere, the biggest danger is trying to solve everything at once, or starting with the wrong problem. You need a system to prioritize. This is the simple 2x2 "Problem Prioritization Matrix" I developed to bring logic to this problem at my own company, Legend. We map every point of friction on two axes: Y-Axis: Business Impact (from low to high) X-Axis: Team Friction (from 'annoying' to 'painful') This gives you four clear quadrants: 1. Low Impact / Low Friction: (The "Nice to Have" fixes). These go on the back burner. 2. Low Impact / High Friction: (The "Morale Killers"). These are painful for the team but don't heavily impact the bottom line. We find simple workarounds for these. 3. High Impact / Low Friction: (The "Hidden Gems"). These are processes that are working okay, but could be optimized for big gains. 4. High Impact / High Friction: (The "House is on Fire" problems). This is your starting point. These are the issues that are actively costing you money AND frustrating your team. For us, this was the disconnect between sales and marketing. This matrix is the exact tool we're using to prioritize the DEEMERGE product roadmap. We're building solutions for that top-right quadrant first. What's the #1 problem living in your "House is on Fire" quadrant right now? #Framework #AIIntegration #BusinessEfficiency #StartupStrategy #Prioritization
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PMs and founders, once you've discovered a set of problems to be solved, prioritizing them is critical and should be rather straightforward. However, having mentored / managed dozens of PMs and conducted numerous Product Sense interviews— in which the majority struggle to pass— I've learned that many don't have defined variables to weigh the options. Here are 5 vectors that may help you prioritize problems: 1. Company-level strategy alignment (Y/N): is solving this problem in line with where the company is heading vs. just another shiny object? 2. Problem size (S-L): what’s applicable user segment aka % of customer / user-base impacted? Potential revenue impact or cost savings? 3. Pain level (1-5): how painful of a problem is this if remained unsolved? 4. Frequency (rarely to multiple times a day): how often does this occur? 5. Is there a workaround (Y/N)? If yes, how fine is the alternative? It’s important to weigh these variables b/c a medium-level painful issue that happens multiples times a day can be very frustrating and worth solving over a red hot painful issue that randomly happens once in a blue moon with a very fine alternate workaround. In that vein, a problem that checks off all the boxes but isn’t aligned with the company’s strategy is nothing but a distraction. Yours truly, Jae