How to disconnect from email and Teams

How NOT to work on vacation. If you’re on vacation, I hope you’re not reading this. I hope you're off the grid, soaking in the quiet—or the joy—and letting your mind rest. But if you're still here, maybe this will help. It took me years to stop checking work emails while I was supposed to be on vacation. I used to think that staying connected would make me a better entrepreneur. More credible. More in control. That’s the credibility trap—the belief that constant work equals worth. But always being “on” comes at a cost. Chronic stress. Diminished focus. And ironically, lower productivity. Here’s what I now do to actually disconnect (rewriting my handwritten list so you can read it): 1 - Make rest a requirement, not a reward. 2 - Set clear expectations with clients and your team. 3 - Block time off on your calendar way in advance—in ink. 4 - Finish work early in the week. 5 - Ease out of work a few hours (or days) before you leave. 6 - Set your out-of-office reply. 7 - Delete your work email from your phone. 8 - Plan your return week to avoid reentry shock. 9 - Don’t pack work. 10 - Don’t plan to think about work. But if ideas come, jot them down and let them go. 11 - Close the office to open strong: clean your desk, empty your inbox, water the plants. 12 - And remember: true emergencies—rare as they are—can usually be handled by someone else. In France, we even made this a legal right: Le droit à la déconnexion—the right to disconnect. It protects your personal and family life by keeping work from bleeding into every hour of your day. So this summer, if you can, take a real break. You, your business, and your brain will thank you.

The pressure to follow established cultural norms within an organisation can be strong, even if those norms are dumb and drain productive time or invade our non-work time. (And as Australia seeks to implement a right to disconnect law, it's important to remember that we all have a choice not to follow dumb cultural norms!) And one of the dumbest norms of all is to take a break from work to refresh one’s mental health and spend time with people that you love, only to dread the last two days knowing that you’ll have a thousand emails in your inbox waiting for you. I used to be the same and then I made a decision that changed everything for me. You can do the same. The last thing I wanted to do when I returned to work was to spend hours and hours reading out of date information or negating the purpose of my holiday and allowing overwhelm to immediately return. So I stopped and used the technology to my advantage. I set up a rule to send every message received during my holiday to trash. I freed up time in my first week back for people to bring me up to date - verbally - and by Tuesday I was usually all caught up. As opposed to trawling through my email day and night looking for the important messages. I ensured that people knew of my approach, so that it wasn’t a surprise that I didn’t have their email. I did this by using the text below in my out of office message. This is a cultural norm that everyone can immediately challenge. Name check someone in the comments below who would benefit from this! Copy and paste 👇 ------------- ‘Thanks so much for your email, however I’m currently on leave until xxxx. If you require assistance, please contact xxxx who is covering for me whilst I’m away. Please note that your email will be deleted. This is not because I don’t view its contents as important, but rather that I can do nothing with it, nor do I wish to return from holiday to a thousand emails, thus affecting my productive time for my first month back. Thanks for understanding (also, you should copy this approach!) [Your Name]’ -------------

A Chief of Staff’s strength isn’t always being available.     It’s trusting themselves enough to step back.      As a Chief of Staff, your team and your leader relies on you… a lot.      You’re their go-to. Their problem solver. Their safety net.     The one who keeps things running even when they’re in back-to-back meetings, on the road, or deep in strategy mode.     But here’s the thing: you can’t be any of those things if you’re burnt out.     Boundaries aren’t about stepping away from your responsibilities. They’re about ensuring you can lead effectively when it matters most.     So, how do you set boundaries while keeping trust intact?     Start here:     🟡 Set Clear Expectations     ↳ Define your availability and stick to it. Communicate your “office hours” and when you’re off the clock.    ↳ Align with your exec on what truly needs your attention versus what can be delegated.     🟡 Define ‘Urgent’ Together     ↳ Not everything needs an immediate response. Decide what’s urgent and what can wait.    ↳ Protect focus by distinguishing between urgent and routine tasks.     🟡 Use Technology Wisely     ↳ Automate where possible. Set clear OOO messages and delegate tasks.    ↳ Turn off unnecessary notifications so you’re not distracted by things that can wait.     🟡 Lead by Example     ↳ Respect your boundaries, and others will too. Model sustainable leadership and make time for rest.    ↳ When you prioritize well-being, your team will follow suit.     🟡 Create a Handoff System     ↳ Build a capable team that can manage in your absence. Define clear roles and responsibilities.    ↳ Set processes that empower others to take over without confusion.     🟡 Retrain Yourself to Disconnect     ↳ Trust your team to handle things while you’re offline. The work will still be there when you return.    ↳ Rest is part of leadership. Recharge to be more focused and effective.     🟡 Reassess Regularly     ↳ Periodically check in with your team to see if boundaries are working or need adjusting.    ↳ Get feedback and stay open to adapting as your role or team evolves.     The best Chiefs of Staff don’t just manage chaos—they manage their energy.     Because when you set boundaries, you show up sharper. More focused. More effective.     So, say it with me:     “I won’t be checking email, so if you need anything, please give me a call.”     And then? Actually, disconnect.    In the comments: How do you set boundaries in a high-demand role?     ♻ Share to help spread awareness of the Chief of Staff role.       👋 Follow Maggie Olson for daily CoS & leadership insights.