Effective Communication For Overlapping Projects

Overcommunicate! If there’s one thing I’ve learned from working on same/different clients and recently on a CME project, it’s this: Do not assume anything. Be proactive and ask questions. I learned this firsthand while working on a Rett syndrome needs assessment and slide deck. A few key moments could have thrown the project entirely off track: ➡️ Outdated prevalence data: The numbers the client provided were years old. We would have misrepresented key disease burden stats if I hadn’t double-checked against the latest research. ➡️ Shifting focus mid-project: Halfway through, the client realized they needed the slide deck to focus more on emerging therapies rather than early diagnosis. Luckily, I had been sending regular updates, so we caught it early—before I spent hours going in the wrong direction. ➡️ Last-minute SME scheduling issues: One of our key neurologists had to reschedule their review at the last minute. Because we had built-in buffer time for feedback, it didn’t cause a crisis. Lesson learned? Over-communication isn’t annoying. It’s essential. ✔️ Clarify deadlines & expectations upfront esp. for multi-phase projects. ✔️ Check in regularly. A quick “Here’s where we are” email can prevent major rewrites later. ✔️ Flag potential issues early, whether it’s missing data, SME/KOL delays, or shifting goals. 💡 Pro Tip: Clients appreciate writers who proactively communicate—not just react when things go sideways. Clear communication keeps projects on track, avoids wasted effort, and makes you the kind of partner they want to work with again. Now, I’d love to hear from you! 💬 How do you handle communication challenges in CME or other projects? Have you ever saved a project by speaking up at the right time? Let’s swap insights! 👇 #CMEWriting #MedicalWriting #MedicalEditing #MedComms #FreelanceSuccess #KJCmediahealth #Sciencewriting #scienceediting

Project managers - you need to speak the language of your stakeholders Effective communication isn't just about sharing updates. It's about knowing: → What to share → With who → When You may be tempted to think sharing more is better. But not always. Some stakeholders want all the deets. Others just want the status of the big picture. And some only want to be tagged if things are getting dicey. The key: adapt your message based on your audience Some examples: 👉 Executives may only want to know whether things are on-track 👉 Teams are looking for the technical details and the "how" 👉 Customers care about the end product and impacts Tailor your communication to each stakeholders needs. It builds trust. Keeps everyone aligned. And shows respect for their time and project role. So don't just deliver results. Deliver the right message to the right people at the right time. 🤙

The biggest lesson I learned this week? Overcommunication isn't just helpful; it's mandatory when working with multiple teams. This week, we wrapped up a major integration project where we worked closely with another vendor to streamline HubSpot and Entrata for seamless lead reporting and Paid Media attribution. One thing that stood out to me was how crucial it was to clearly align expectations upfront. Not just between the client and Optidge, but across all partners involved. Key Takeaways: 1️⃣ Overcommunicate Requirements: Assumptions are the enemy of smooth projects. Clear documentation and regular check-ins make a huge difference. 2️⃣ Leverage Each Partner's Strengths: Understanding each team's unique expertise helps to solve problems faster and with more insight. 3️⃣ Be Open to Adjustments: Mid-project adjustments aren’t signs of failure, rather, they’re opportunities to align and improve. Working with others always sharpens our processes and broadens our perspective. Great partnerships don’t just get things done, they get things done right. And that only happens when everyone’s fully aligned. Onward and upward. #DigitalMarketing #CRMIntegration #Teamwork #ContinuousImprovement #PaidMedia #Attribution #CRM #Hubspot #Entrata