Recognizing The Importance Of Work Environment

In a world where traditional work structures are being challenged, the concept of flexibility has emerged as a powerful catalyst to create better, more inclusive workplaces. This piece from Harvard Business Review explores how designing #FlexibleWork with a strength-based approach–one that advocates for employees by leveraging individuals' strengths–can lead to increased productivity, improved employee well-being, and organizational success. The author encourages us to look at organizations designed to support neurodivergent and disabled employees as a blueprint for how to successfully integrate inclusivity into our workplaces. This approach empowers leaders to cater to each team member's unique needs and talents, enhancing involvement and overall performance. The benefit of taking an intentional approach to flexible work is something we’ve seen over and over in our #WorkTrendIndex data. The bottom line is that this transition is about more than remote work or flexible hours; it represents a comprehensive paradigm shift that promises to reshape how we view productivity, employee well-being, and organizational success. As long as we keep human values at the center, we can design sustainable work models that benefit everyone.

Happy Employee Appreciation Week (EAW for short)! At Chase, we know that appreciation is more than just a yearly event—it’s a daily commitment. It means acknowledging the small, often unnoticed efforts that contribute to our success and expressing gratitude for the hard work that might not always be visible but is crucial to our achievements. In our fast-paced environment, recognition is essential. It fuels motivation, engagement, and a sense of belonging. As we kick off EAW this year, I want to highlight the importance of recognizing and valuing our incredible team members every day and share how I show appreciation – emojis and exclamation marks (and the occasional BOOM)! I love getting updates on achievements via email and use it as an opportunity to quickly thank our team and celebrate their success. Our jobs are hard! We’re breaking down big, complex challenges, at incredible scale and a positive and upbeat attitude supports and inspires people. I bring that to every interaction I have – particularly those that are in the thick of this work – as I know it inspires me when I experience the same. Here are some ways I do that: 1. Be Timely and Specific: Recognize achievements as they happen. Specific feedback is more impactful than generic praise (e.g., “You’re doing a great job” vs. sharing specifically what is great about the work that’s being done). 2. Personalize Your Approach: Understand what forms of recognition resonate with each team member. Tailor your appreciation to their preferences. Some folks prefer to be recognized privately vs. sharing praise in a big group setting and vice versa. I’ve also found some folks appreciate a written thank you more than saying it in a meeting. 3. Encourage Peer Recognition and Lead by Example: Foster a culture where colleagues appreciate and recognize each other by doing it yourself. Celebrate other peoples’ wins. Peer recognition can be incredibly powerful (and it helps boost morale and motivation, too). On that note, thank you to all my amazing Chase (and JPMorganChase) colleagues for your hard work, dedication, and passion. You inspire me every day, and I am grateful for everything you do. Let’s celebrate you this week and every week! 🎉 #EmployeeAppreciationWeek #Gratitude #Recognition

The phrase "crashing out" is rapidly gaining traction, describing a breaking point where employees, overwhelmed and exhausted, impulsively disengage—sometimes even quitting without a backup plan. This trend reflects a deeper crisis of mental fatigue, burnout, and a collective inability to cope with prolonged stress and intense workplace pressures. It’s a symptom that goes beyond simple job dissatisfaction, stemming from a fundamental disconnect between individual needs and organizational support. Research highlights several core reasons behind this phenomenon: employees' quest for progress isn't being met; they feel a loss of control, a misalignment with company values, or simply need to take a critical next step in their lives. Coupled with inadequate communication, poor performance management, and a lack of psychological safety, these factors create environments where stress turns into systemic overload, leading individuals to hit a wall. For HR leaders, this is a critical call to action. To stem the tide of "crashing out" and foster a resilient workforce, consider these essential responses: Prioritize Individual Progress: Understand each employee's unique career quest and provide pathways for skill development, challenge, and advancement. Enhance Communication & Transparency: Establish clear, consistent communication channels, ensuring employees feel informed, heard, and supported. Vague benefit details or unclear performance metrics are no longer acceptable. Revamp Performance Management: Move beyond annual reviews to continuous, supportive feedback that clarifies expectations and helps employees align their work with their goals. Cultivate Psychological Safety: Create an environment where employees feel safe to express vulnerability, set boundaries, and admit when they are not okay, without fear of repercussions. Normalize Rest & Well-being: Actively promote work-life balance and model healthy boundaries. Invest in mental health resources and peer support systems to build a more resilient workforce. Empower Managers: Equip leaders with the tools and training to have ongoing, empathetic conversations about well-being and progress, truly knowing their teams' needs. Addressing "crashing out" isn't just about retention; it's about building a sustainable, human-centric workplace where employees can thrive. https://lnkd.in/eYRGhZ3g #HR #EmployeeWellbeing #Burnout #WorkplaceCulture #HumanResources #FutureOfWork #EmployeeEngagement

Gallup's measure of "employee thriving" has hit an all-time low since they started measuring it in 2009 - just 50% of U.S. employees feel they are thriving in their overall lives. What's the impact of this statistic? When employees are thriving in life overall, they miss 53% fewer days of work due to health issues and are 32% less likely to be watching for or actively seeking new jobs. Beyond the business impact, we should remember that behind every statistic is a real human being - someone's parent, child, friend, or partner. Their wellbeing matters not just for productivity, but because it's fundamentally right to care about the people who dedicate a significant portion of their lives to our organizations. While there are many variables at play, creating environments where people not only survive but truly thrive isn't just smart business - it's our fundamental responsibility as leaders entrusted with the privilege of supporting our employees' growth and success. At a minimum, every leader should consider: -regular well-being check-ins beyond performance metrics (genuinely care!) -flexible work arrangements that support work-life integration -mental health resources and support systems #Wellbeing #Leadership #MentalHealth https://lnkd.in/ep-GyJGv

Too often, work goes unnoticed. But people want to be seen. A recent statistic had me thinking: 37% of employees claim that increased personal recognition would significantly enhance their work output. This insight comes from an O.C. Tanner survey, which leveraged 1.7 million responses from employees across various industries and company sizes. Beyond just feeling nice, recognition emerges as the most impactful driver of motivation. It makes real-time feedback, personal appreciation, and meaningful rewards not just nice-to-haves — they're must-haves to fuel performance. Here are concrete ways you can supercharge your recognition efforts to resonate deeply with your team: (1) Spotlight Specifics: Highlight specific achievements. Hilton’s Recognition Calendar equips managers with daily actionable ideas that turn recognizing real accomplishments into a routine practice. (2) Quick Kudos: Swift praise is so important. Timeliness in recognition makes it feel authentic and maintains high motivation levels. (3) Tailored Cheers: Personalize your appreciation. Crowe's "Recognize Alert" system enhances recognition by transforming client praises into celebratory moments, encouraging recipients to pay it forward. (4) Genuine Thank-Yous: Don't underestimate the power of small gestures. Regular acknowledgments, whether through handwritten notes or intranet shout-outs, create a culture where appreciation is commonplace. You do it, others will do it too. (5) Big Picture Praises: Connect individual achievements to the company’s larger mission. Texas Health Resources celebrates personal milestones with personalized yearbooks that link each person’s contributions to the organization’s goals. Using these practices genuinely and consistently can make every team member feel truly valued and more connected to the collective mission. Each act of recognition builds a stronger, more engaged team, poised to meet challenges and drive success. #Recognition #Appreciation #FeelingValued #Workplace #Culture #Innovation #HumanResources #Leadership Source: https://lnkd.in/e8jUtHZH

Let’s talk about values—not the kind that hang neatly on a plaque in the break room, but the kind that show up daily in how your organization operates. Think about it: Performance might get someone through the door, but values determine if they belong in the long run. If someone on your team isn’t living the values you stand for, what message does that send to everyone else? Your organization’s values aren’t just words; they’re reflected in your policies, programs, and priorities. They show up in how you allocate resources, what you choose to reward, and how your people behave when no one’s watching. It’s the difference between a team that thrives and one that falters. So, take a moment and ask yourself:   - What does your organization value?  - How do you know? What tangible evidence proves it? - Do you have people who are out of sync with those values? If so, what’s your plan to address it? Values are the foundation of trust and alignment within an organization. They guide decisions in moments of uncertainty and shape the culture that attracts, retains, and inspires top talent. If your stated values don’t align with your actions, you risk eroding trust, both internally and externally. Ensuring your organization lives its values isn’t just about accountability—it’s about creating a culture that others want to emulate and a legacy that endures. What kind of culture are you building today, and what will it say about your leadership tomorrow? Make it a great day! Patrick #values #leadership #leader

85% of employees encounter workplace conflicts, but most leaders avoid addressing them. This used to be one of my weaknesses too, till I learnt the Thomas Kilmann Conflict Model. This categorizes all forms of conflict resolution into five distinct strategies, based on a balance between assertiveness and cooperation. Here are the 5 strategies it teaches you, and when to use each: 1. Competing You push your agenda with authority or strong arguments. It’s great for quick decisions but might strain relationships. Example: A project manager insists on a specific vendor, though the team doesn't like working with them, leading to resentment but meeting tight deadlines. 2. Accommodating You put others’ needs first to keep the peace. Best for when harmony matters more than the issue itself. Example: A team leader agrees to extend a colleague’s project deadline, even if it delays their own work, to maintain team morale. 3. Avoiding Sidestepping conflict altogether, ignoring the problem for the time being. This can be helpful when the issue is minor, but often leads to unresolved tensions. Example: An employee is unhappy with a project they’re assigned, but it’s only for 2 months, so they avoid raising concerns. 4. Collaborating You and the other party work together, investing time and resources to find a solution that satisfies everyone. Perfect for complex problems. Example: Two team leads work together to split resources between projects, ensuring both teams meet their goals without sacrificing quality. 5. Compromising You both give up something to reach an agreement. It’s a middle ground between competing and accommodating. Example: Two managers agree to split the budget increase, each getting half of what they initially wanted to support their projects. - The Thomas-Kilmann Model isn’t just a theory - it’s a practical tool you can apply daily. Consciously finding the right type of conflict handling style to use is a game changer for leaders - and will lead to a stronger team. #companyculture #leadership #strategies

Yoga, meditation, pizza parties, and smoothie bars often get a bad rap—or become easy scapegoats—for ineffective wellness strategies. But these activities can support well-being when used alongside deeper organizational efforts. Real change only happens when organizations tackle the core drivers of burnout and embed well-being into their core values and culture. This includes: • Fair workloads and staffing levels to prevent chronic overwork • Clear roles and expectations to reduce confusion and stress • Psychological safety so employees feel comfortable speaking up • Supportive leadership that models healthy boundaries • Flexible schedules and work options where possible • Opportunities for career growth, learning, and personal development • Effective communication and alignment to reduce unnecessary stress • Access to mental health resources and peer support networks Sustainable and holistic well-being isn’t served by isolated activities or “wellness programs.” It requires building a culture of joy, purpose, and connection where people feel valued and empowered to thrive in their work and life. Have you seen organizational cultures that get this balance right? #JustOneHeart #Wellness #Leadership #Culture

I recently spoke with Hailey Mensik of WorkLife News about a new report from Scoop and Boston Consulting Group (BCG) that found #flexible companies outperform those with more restrictive work policies. One compelling stat shows 20% revenue growth from 2020-2022 at companies without in-office requirements compared to just 5% at those companies with hybrid or fully in-person arrangements.     We’re not surprised that companies that have embraced #flexiblework models are outperforming those who have not. As I said in the article, “This research is dollars and cents data,” and it reflects and validates what we’ve been finding for the past ten years in our research: flexibility drives business outcomes.   Like our research, the Scoop/BCG data points to the increasing need to bring leaders and employees together to reimagine how, when, and where we work. Addressing the current divide is key to moving forward in a way that benefits both the business AND its people:   “There is a gap between the employees working flexibly that did translate into operational growth, and the way leaders are seeing flexibility, that is going to stand in the way of leaders being able to prepare their organizations to be future ready.”     #remotework #hybridwork #returntowork #returntooffice #talentretention #employeeengagement #workflex #flexiblework #flexibleworkplaces #workplaceflexibility #highperformanceflexibiity #futureofwork #reimaginework https://lnkd.in/gQSn8hkN

Another shocking headline below. Half of benefit managers know their wellness programs are failing. 🙄 Humans are a little more complicated than a program, portal or prize (or a benefit). In my opinion, there are two main directions employers can take to create the best opportunities for employees to be healthier and happier: 👉 Create the institutional infrastructure needed to support employees. 👉 Create a well-being culture that prompts the shared behaviors, beliefs and attitudes that align with health and well-being. What does this mean in practical terms? 1. Choose an organizational assessment tool that is evidenced-based. These tools provide a framework to approach the policies, leadership support, interpersonal strategies and yes, benefits, that support most employees' needs. Examples include: 👉 The Centers for Disease Control and Prevention Worksite Health Scorecard 👉 The American Heart Association's Well-Being Works Better Scorecard 👉 WELCOA (Wellness Council of America)'s Well Workplace Checklist [now sponsored by the International Foundation of Employee Benefit Plans (IFEBP)] 2. Create a Well-Being Culture. You can't buy this from a vendor and it's certainly not a point solution from a benefit company. You have to roll up your sleeves and build it yourselves. The good news is that you don't have to guess how to build this culture. There is a framework that addresses these six pillars: 👉 Leadership Engagement 👉 Peer Support 👉 Norms 👉 Social Climate 👉 Connection Points 👉 Shared Values The full recipe can be found in 📖 "A Cure for the Common Company". https://amzn.to/3bG1q1D Also not shocking... this is a marathon, not a sprint. Have a 3-5 year plan. #HumanResources #OccupationalHealth #EmployeeBenefits https://lnkd.in/eB_iZT_Y *** Hi, I'm Rich Safeer. I’ve been in the employee health and well-being space for 25 years and continue to learn how the intersection of our workplace, our jobs and the people at work impact our health and well-being. I’m a husband, dad, son and brother, manager, author, speaker and the chief medical director of employee health and well-being at Johns Hopkins Medicine. 📖 Trying to develop a new healthy habit? Try ‘A Cure for the Common Workday’, a journal designed to keep you on track. https://lnkd.in/ex5ywsc5 🎤 Keynotes, Workshops and Podcast Guest 💻 Already read the book and you want to learn more? Try the training program at https://lnkd.in/eeidfsrM 💙 Learn more at RichardSafeer.com Want to stay connected? 🔔 Ring the bell on my profile