Utilizing Technology to Enhance Inclusion Efforts

Many leaders aim to use AI to promote diversity and inclusion, but not all understand how to manage the challenges it brings. And that’s where things can go wrong. Here’s the truth: AI can either be a tool for driving diversity or a source of unintended bias. Without the right approach, you risk: Bias creeping into hiring algorithms Overlooking diverse talent Creating a less inclusive workplace culture But it doesn’t have to be this way. 🔑 Here’s how leaders can leverage AI to drive diversity and inclusion: 1️⃣ Ensure AI Systems are Bias-Free → Regularly audit AI systems to identify and eliminate biases that could affect recruitment, promotions, or workplace culture. 2️⃣ Use AI to Amplify Diverse Talent → AI can help uncover talent from underrepresented groups by focusing on skills and potential rather than traditional backgrounds. 3️⃣ Foster a Culture of Inclusivity with AI → Use AI-driven insights to create policies and initiatives that actively promote inclusion and belonging within your teams. 4️⃣ Invest in Continuous Learning → The landscape is always evolving. Regularly update AI tools and strategies to ensure they reflect the latest in diversity and inclusion best practices. AI can be a game changer for workplace diversity—but only with the right strategy and oversight. 👉 Ready to explore how AI can help you build a more inclusive workforce? Let’s connect and discuss ways to leverage AI responsibly for a more diverse future.

Technology – can be a barrier or a bridge to #inclusion and #accessibility for disabled people. Had the chance to moderate a great discussion on this topic with Wendy Adams from Sorenson, Christopher Grous from TextHelp and Sena Pottackal, MS from Current Global hosted by Disability:IN. Each gave strategic and practical advice for individuals and companies looking to build a more inclusive, accessible workforce. Some of the learning: - Get educated. Training is crucial starting with basics like disability etiquette. Then how to leverage technology build an accessible marketing campaign and more. Most are virtual and take less than an hour to get going e.g. Fundamentals: https://lnkd.in/eC6HT3dC - Accommodations. Technology is crucial for disabled employees, but the process of asking for it can be hard. Every company needs to make this as easy, quick as possible. - Research. Some great research out there to help with understanding the landscape around accessibility. Sena shared this great piece from UK last year: https://lnkd.in/e4AHzaEj - Communication. Takes many forms. Disability is diverse! Wendy talked about the importance of direct video for the deaf, Chris, why read aloud is important to neurodiverse and Sena, screen readers for the blind. Building your meeting and content so people can use it in whatever way works best for them - that's inclusion. - Build it in! The quickest, smartest and most cost-effective way is to build in accessibility right from the start. Use principles of inclusive design. Whether it’s a building, an email, image, or a piece of code. If tackling inaccessible content, there are some great tools you can use to help prioritise the work ahead. - If in doubt, reach out. Chris said this and it made me smile. Its so true! If you don’t know where to start.. ask. As to the future: AI was the hot topic! Couldn’t agree more. AI has to be accessible by design, and empower everyone – especially people with disabilities to be more productive. Time to get back to making that a reality. Thanks Disability:IN, Emily and Russell our fantastic hosts. And Sena, Wendy and Chris for so many learnings and a great conversation!

Generative AI is only as fair as the data it learns from. It is revolutionizing the financial services industry, driving smarter decisions, enhancing customer experiences, and unlocking new opportunities. But to realize its full potential, we must ensure inclusion is built into its foundation. As leaders, we must guide the technology’s evolution with ethical frameworks and responsible governance. Gen AI can also expose hidden gaps in diversity and reveal areas where inclusion efforts may be falling short. By analyzing patterns in team interactions and decision-making processes, Gen AI provides organizations with actionable insights to improve team composition and inclusivity. One of its most significant contributions lies in challenging stereotypes. It can reduce the influence of subjective factors such as emotions or personal relationships. This article offers our latest expert perspective examining how Gen AI enables organizations to move beyond the status quo and build high-performing teams by addressing biases, fostering inclusivity, and enhancing collaboration. Learn more: https://bit.ly/4jJTmuJ