Best Practices for Inclusive Hiring Processes

Dwight Jackson, a Black man, claims that the Shinola Hotel denied him a job interview because of his race. He knows this, he says, because he reapplied for the same job at the same hotel with the same resume ... with one key difference. He changed his name to John Jebrowski. While the hotel didn't offer Jackson an interview, it did offer one to Jebrowski. That, Jackson says in his recently filed lawsuit, is race discrimination. Inherent bias refers to the attitudes or stereotypes that unconsciously affect our understanding, actions, and decisions. These biases can silently influence hiring decisions, leading to discrimination based on characteristics such as race. Name bias is one example of how inherent biases manifest themselves. What can an employer do to prevent these inherent biases from infecting hiring decisions? Here are 7 suggestions: 1. Implement blind hiring practices by removing identifying information from resumes and applications. 2. Develop a structured interview process with standardized questions for all candidates. 3. Use scorecards to evaluate responses consistently. 4. Train hiring managers on recognizing and mitigating inherent biases. 5. Form diverse interview panels to provide multiple perspectives on each candidate. 6. Analyze hiring data and practices to identify and address patterns of bias. 7. Define clear, job-related criteria for evaluating candidates. Eliminating inherent bias is critical to create fair and inclusive hiring practices, which in turn helps create diverse and inclusive workplaces. It also helps eliminate the risk of expensive and nasty discrimination lawsuits.

How does a company with 1000 people end up with fewer than 20 Black people or less than 10% women? It’s called “diversity debt” — the idea that if your company consists primarily of a specific type of person by hire number 10, it’s basically impossible to get representation back on track. No one wants to be a DEI hire. When we were recruiting for Chezie, a company with an explicit mission to build more diverse and equitable workplaces, we knew we couldn’t fall into this trap. We had to figure out how to promote fair recruiting practices from day 1. Here’s what we did: 1. Encouraged all to apply: We know long lists of requirements can scare people off, so we made sure to include a note encouraging candidates to apply, even if they didn’t check every box (pictured below!). More and more companies are doing this these days, which we love to see. 2. Posted clear compensation ranges: Transparency is huge for us, so we shared salary and equity details upfront in every job posting. This keeps us accountable and helps us avoid perpetuating pay gaps. 3. Standardized the application process: Every candidate went through the same @Airtable form with screener questions, which made sure we evaluated based on qualifications, not biases. 4. Sourced diverse candidates: We intentionally reached out to underrepresented communities. For example, we used Wellfound’s diversity feature filter to invite people directly to apply. 5. Accommodations-Ready: Before interviews, we asked candidates if they needed any accommodations because everyone should feel comfortable and supported during the process. You can hire for merit and make your process more inclusive at the same time. I promise. As the founder ecosystem becomes more diverse, I think more founders will prioritize building teams the right way. For any founders hiring or who’ve recently hired, what did you do to build equity into the process? #recruiting #startups

Does your business want to promote #DEI legally? I've got 11 tips straight from EEOC Acting Chair Andrea Lucas. Last year, on an episode of Cozen O'Connor's Employment Law Now podcast, hosted by Michael Schmidt, he asked Ms. Lucas about lawful actions employers can take to promote diversity, equity, and inclusion principles. Ms. Lucas responded with eleven of them. 1️⃣Audit Job Descriptions: Eliminate unnecessary job and degree requirements. 2️⃣Audit Job ads and interview questions: Ensure job ads and interview questions do not include race or sex preferences. The same applies to job descriptions. 3️⃣Standardize Interviews: Adopt uniform questions across similar roles to limit subjective biases. Eliminate questions about "fit," especially if code for a protected class. 4️⃣Formalize Promotions: Replace informal, subjective internal promotions such as "tap-on-the-shoulder" practices with transparent, standardized processes. Consider using opt-out methods to ensure all eligible employees are considered. 5️⃣Inclusive Mentorship and Sponsorship: Provide mentorship and sponsorship programs open to all, rather than creating exclusive groups based on race or sex. 6️⃣Universal Leadership Training: Offer leadership development training for all employees at a particular level without racial or sex restrictions. 7️⃣Support First-Generation Professionals: Instead of aiming to boost social mobility, consider programs directed towards first-generation professionals without regard to any protected class. These initiatives could include additional training, employee resource groups, mentoring programs, and internships. 8️⃣Individualized Training: Deliver training tailored to specific employee needs, avoiding racial or sex stereotypes. 9️⃣Conduct Privileged Audits: Identify and address existing workplace discrimination or harassment rather than targeting broader societal problems. 1️⃣0️⃣Broaden Recruitment Efforts: Expand applicant pools by diversifying recruitment channels, including various colleges and advertising forms and formats (print, radio, electronic). Companies can also remove or lower job requirements (e.g., GPA) across the board to widen the applicant pool. 1️⃣1️⃣Rethink Work Culture: Address excessive workloads to minimize barriers disproportionately impacting women and economically disadvantaged employees. Promote healthier work-life balance for improved retention and mobility. Ms. Lucas's podcast comments are not legally binding. Consult an #employmentlaw attorney for advice. However, they affirm that employers can pursue meaningful DEI efforts if they maintain clear, legally compliant frameworks. Emphasizing equal employment opportunities and making merit-based decisions will help organizations foster a diverse, inclusive, and equitable workplace environment while avoiding potential legal pitfalls. I'll link the podcast episode below (h/t Joshua L. Rogers) #TheEmployerHandbook #humanresources