How to Get Referrals in the Creative Industry

90.99% of all my freelance work has come from referrals. Ok so that's not an exact figure, but it's close. I've landed one client from a cold email and another through Upwork. The rest: All high-quality referrals. Since many of you asked, I'll tell you how. Here are three things I consistently do to get referral business: 1. Give referrals. I stopped trying to be everything for everyone a while ago. I realized that if I do my best work and tap other people to do something I don't specialize in, it's a win for everyone. If we've worked together on a project or developed a relationship (and I know that you do good work), then you're on my list. I'm constantly giving referrals and pointing leads in the direction of folks who I know can get the job done well. More importantly: they're lovely to work with. This creates goodwill. It also keeps me top of mind with my referral network. When a job that matches my skillset comes across their world, who they gonna call? Not ghostbusters. 2. Maintain a system for building relationships. This "system" for me is nothing more than an AirTable spreadsheet, where I list my contact's name, what they specialize in, their ideal clients, and notes from our most recent conversation that'll help me deepen the relationship. That last column is the most important. During all of my relationship-building calls (a.k.a. networking), I take note of things that are top of mind for the person I'm speaking with. Maybe they just had a baby. Maybe they bought a house. Maybe they're about to launch a new product or service. Then, I put a date on the spreadsheet for when I want to reach back out and check in with how it's all going. I genuinely care, and having a check-in system ensures I'm following through on building the relationship over time. 3. Create strategic relationships. Beyond the relationships I naturally build with people I work on projects with or friends of friends in my network, I'm strategic about whom I spend my time talking to. By that, I mean connecting with people who provide adjacent services. For me, that means people who do PR, design work, paid ads, email marketing, social media management, etc. These are all folks who provide complimentary services to my content strategy work. We don't compete—we compliment. That's a beautiful referral ecosystem right there. There's more to this, but these things will get you started if you're not already strategically using your network to get ideal clients and projects. Was this helpful or should I go deeper here?

I booked 75 first meetings over three months last summer when I launched Inspirewell. 99% through outbound. My totally repeatable trick? Ask for a referral on Every. Single. Call. Prospect calls. Customer calls. Partner calls. Build the habit to not leave any commercial calls without asking for someone else to speak with. Here is a simple 4 step framework I follow: Toward the end of the call, ask for permission to ask one more question. “Hey, before we jump, okay if I ask one last thing?” Describe several characteristics about what kind of a referral you are looking for, e.g. company size, company sector, position, personality traits, etc. The idea is to help narrow their field of vision a bit and make the task seem more approachable. Use an open-ended question. Not “Do you know anyone?” but rather “Who do you know?” Make it a low-friction ask. Not “That would want to partner with us?” but rather “That may benefit from a quick call with us?” All summarized the ask may look like this: “Really great chatting with you today. Before we jump, would it be okay if I ask one more quick question?” “Thanks. Generally the right person for us to speak with is someone that is only 1-3 years into managing sales people. Who do you know in your network, maybe someone that you used to work with, that may benefit from a quick call with us?” And shut up. You won’t hit every time. But you’ll certainly get a lot more contacts than by not asking. Happy Selling. What other referral strategies work for you? P.S. - I keep this sticky note on my computer to always remind myself of this practice. Even after years of practicing this, I still find myself wanting to chicken-out sometimes!

The proper way to ask for referrals is the way where you do 95% of the work for the person you're asking to go to bat for you. Here's an example - with scripting - that's worked for me since the Nixon administration: Step 1 - Ask for permission: "Hey Keith! Noticed on the ol' LinkedIn that you were connected to Dan Wardle over at Noibu. Do you happen to know him well? Taking a look at his company, I'm confident we'd be able to add as much value to his team as we have been to Bullhorn over the past few years. If I wrote a separate email that includes a bit of context as to why I'd like to meet him, would you feel comfortable forwarding it along to him and seeing if he's open to an introduction? That way, if he's not interested, he can decline to take the intro, and you haven't really used any social capital on your end. All you did is forward along something from me. 🙂 What do you think?" Once Keith agrees to make himself useful, comes the next step... Step 2 - Writing a forwardable "opt-in" email: SUB: Intro to Dan at Noibu? "Hey Keith - how'd the month end up for your team? Noticed you're connected to Dan on LinkedIn - do you happen to know him well enough to feel comfortable making an introduction? I saw they added some BDRs and AEs to the team over the past few months. Given how much your GTM team has been engaged with and loved Sales Assembly over the past few years, I was hoping he'd be interested exploring how we could possibly be supportive to him and his team as well! If he's not interested in that, I'd still invite him to join our monthly Executive Revenue Leader Peer Group, so that he can jam with a room full of 30-50 of his VP and C-level peers every month.  We'd love to have him there as our guest. If you don't know him that well or just aren't comfortable, all good. Just figured I'd float this by you. Thanks!" What happens next? Keith forwards that to Dan. Now, is it possible that when he forwards that to Dan, he simply says "See below - interested?" Sure, I guess so. What's more likely? He forwards that to Dan and says: "Hey Dan, see below. Not sure if you've heard of Sales Assembly, but they've been an amazing partner to us at Bullhorn over the past few years. No obligation to take the intro, of course, but I think at the very least it would be worth connecting with Matt." Back to the original point about doing 95% of the work for your advocate, what did I ask Keith to do? Nothing. Just click forward on an email. I didn't ask him who he knows that might be interested. I did the work for him. I didn't ask him to look through his connections. I did the work for him. I didn't even ask him to endorse us. I just presumed he would anyway. And they usually do. This works when you're trying to meet prospects. This works when you're trying to get a new job. Do 95% of the work. Ask your advocates to simply slick FWD. Make it easy for people to refer you, and they'll refer you.

How To Turn Networking Conversations Into Referrals (7 Simple Steps): 1. Getting “Stuck” After A Great Call Most of us get stuck in this trap. You worked so hard to get this call. You jump on, ask your questions, and it went great! Then you realize you have no idea what to say or do to keep the relationship going. 2. The “Open Door” Strategy I ran into this same problem during my job search. And I created the “Open Door” Strategy as a solution. Once I began implementing it, I always knew exactly what step to take next. That led to referrals and, eventually, job offers. 3. The Overarching Concept At a high level, the goal of the “Open Door” Strategy is to create a plan to keep the door open for the next step. When you set this as an intention, you can proactively plan around it. This gives you multiple options to “open the door” no matter how the conversation goes. 4. Start With A Brainstorm First, start by brainstorming different ways you could use to create a “Door Opener.” Ex: You could ask for a piece of advice, then you could ask if it’s ok to follow up after you take action on it. You could ask about a specific challenge, then ask if it’d be ok to follow up with some ideas around it. 5. Keep Several Options On Hand When you book your next networking conversation, keep you list of “Door Openers” on hand. When it feels natural in the conversation, introduce one of them and see what kind of response you get. If they don’t bite on one, introduce another option from your list when it makes sense. 6. Get A Follow Up Commitment This is the most important part. After you use the “Door Opener,” ask if it’s ok to follow up by X date. When they say “yes,” you’ve essentially added a placeholder in their mind for the next step in the relationship. Now you can confidently follow up knowing you both agreed to it! 7. Repeat At Each Relationship Stage The best part about this strategy is that it works at every stage and touchpoint. Your goal should be to never leave a networking conversation without leveraging it. If you adopt that approach, you’ll always know the next step you need to take and your contact will have the same expectations set on their end!

🚀 This is how I landed interviews at LinkedIn and The New York Times with referrals from my secondary network I saw open roles at LinkedIn and The New York Times (NYT), but didn’t know anyone directly working in those teams. What most people do: 💬 Send cold DMs asking for referrals directly. But I took a different approach—I reached out to people I already knew and asked if they knew anyone in those companies or teams. 🔗 New York Times: When I saw an opening at NYT, I reached out to my ex-manager at The Washington Post. Since she had worked with people at NYT, there was a high chance she knew someone. She did. She connected me with them and sent a stellar intro message. I got a referral from her network, which led to an interview. 🔗 LinkedIn: I found a role at LinkedIn in a team I had no connections with. Instead of cold DMing, I reached out to a VP I had built a strong relationship with. He knew the hiring manager and put in a good word for me. The result? I got an interview! 💡 In 2024, I learned you can leverage your secondary network to get amazing opportunities. But remember—only ask for this kind of favor if you’ve built a strong relationship and the person can vouch for your work. Next time you see an open role and don’t know anyone at the company, ask your connections if they know someone there. Don’t just ask for a referral—ask if they can introduce you to the right person. #career #network #tips #jobsearch #earlycareer #students

Referrals are by far the highest ROI channel for B2B businesses. So why aren’t you getting more of them? I use a dead-simple, but incredibly effective method to double my inbound referrals. 1 — Be Direct. The biggest mistake people make is relying on “automated emails” and “programs”. They take the easy way out because they are afraid. They wait for a follow-up email and send vague requests like, “If you think of anyone, let me know!” The reality is people don’t have time to brainstorm referrals for you! 2 — here’s what I do: make a specific and direct ask. And when possible, do it face-to-face right on the video call. Yes, you can do this over email, but asking directly, person-to-person, makes a stronger impact. 3 — Instead of leading with an ask, start by GIVING a lead first. Before ending a call, try this: “Before we wrap up, I’d like to give you two leads I think would benefit from your service. Would you mind sharing two people on your client roster who might find us interesting? I’ll send you a tailored email for easy forwarding.” Even better, do your homework: “I noticed these logos on your website. These two companies look like they’d be a great fit for us because [reason]. Would you mind making an introduction?” Be specific. Be proactive. Be intentional. What’s your go-to approach when asking for referrals? Let me know in the comments.