Key Components of Building Trust

86% of executives believe employee trust is soaring. (Yet only 67% of employees actually trust their leaders.) I remember confidently walking into our quarterly review. Our metrics were up. Our strategy was clear. I thought trust was high. I was wrong. Here's what was really happening: → Top talent quietly updating their LinkedIn. → Real feedback staying buried in private chats. → Innovation dying in "yes" meetings. → Engagement surveys hiding hard truths. After losing three star employees in one month, I realized: Trust isn't built in fancy workshops or team events. It's cultivated through consistent moments that matter. 10 science-backed trust builders that transformed my team: (And won us an award!): 1/ Kill Information Hoarding (It's Hurting You) ↳ 85% trust transparent communicators. ↳ WHY: In the absence of clarity, fear fills the gap. ↳ HOW: Share board meeting notes company-wide. ↳ Pro Tip: Share bad news faster than good news. 2/ Own Your Mistakes (Like Your Career Depends On It) ↳ Leaders who admit errors gain 4x more trust. ↳ WHY: Perfect leaders are feared, not trusted. ↳ HOW: Share mistakes in weekly all-hands. ↳ Pro Tip: Add what you learned and your fix. 3/ Master Active Listening (Beyond The Basics) ↳ 62% trust leaders who truly hear them. ↳ WHY: Everyone knows fake listening from real attention. ↳ HOW: Block "listening hours." No phone, no laptop. ↳ Pro Tip: Summarize what you heard before responding. 4/ Show Real Empathy (It's A Skill, Not A Trait) ↳ 76% trust leaders who understand their challenges. ↳ WHY: People don't care what you know until they know you care. ↳ HOW: Start meetings with "What's challenging you?." ↳ Pro Tip: Follow up on personal matters they share. 5/ Invest In Their Growth (Play The Long Game) ↳ 70% trust leaders who develop their people. ↳ WHY: Investment in them is an investment in trust. ↳ HOW: Give every team member a growth budget. ↳ Pro Tip: Help them grow, even if they might leave. The Results? Our trust scores jumped 43% in six months. Retention hit an all-time high. Real conversations replaced surface-level meetings. Your Next Move: 1. Pick ONE trust builder. 2. Practice it for 7 days. 3. Come back and share what changed. Remember: In a world of AI and automation, trust is your ultimate competitive advantage. ↓ Which trust builder will you start with? Share below. ♻️ Share this with a leader who needs this wake-up call 🔔 Follow me (@Loren) for more evidence-based leadership insights [Sources: HBR, Forbes, Gallup]

Leaders want trust. But few know how to build it. Through decades of working with leaders and running my own company, I’ve discovered 5 essential elements that create unshakeable trust: 1. 𝗛𝘂𝗺𝗶𝗹𝗶𝘁𝘆: Start with looking for your own responsibility in any given interaction that doesn’t end well. When ruptures occur, our defensive instinct is to focus on what others did wrong. Asking “What’s my responsibility in this?” helps move us out of victim mode and gives us back the power to repair and build back trust. 2. 𝗛𝗲𝗮𝗿𝘁: Check in with how open or closed your heart is. When it feels shut down—which often happens after conflict—real repair becomes almost impossible. Simply noticing how you’re feeling and naming it can begin to create an opening. When people can feel your heart and your openness, everything tends to go better. 3. 𝗖𝘂𝗿𝗶𝗼𝘀𝗶𝘁𝘆: Instead of trying to prove your case, seek genuine understanding. “I’m wondering why…” opens more doors than “Here’s why you’re wrong.” 4. 𝗣𝗮𝘁𝗶𝗲𝗻𝗰𝗲: Trust emerges gradually. You can’t force it or legislate it into existence. Since no two humans see the world the same way, ruptures are inevitable. The key is staying open through difficulties. 5. 𝗖𝗼𝘂𝗿𝗮𝗴𝗲: Extend trust before it’s fully “earned.” This might seem risky, but when we trust our instincts about someone’s fundamental character, we create space for deeper connection. When genuine trust exists, something extraordinary becomes possible: We can share ideas without fear, be wrong without shame, and create possibilities none of us could reach alone. I wrote about building unshakeable trust in a recent newsletter (linked in the comments). If you found this interesting, subscribe using the link in my profile to receive future insights on becoming the leader—and human—you’re capable of being.

Trust is the bedrock of any high-performing team. As someone who has led multiple organizations and coached executives across industries like real estate and nonprofits, I’ve seen firsthand how trust—or the lack of it—can make or break a team. Drawing from my experiences, failures, and lessons learned, here are three key strategies to build trust within your organization, inspired by insights from Patrick Lencioni’s *The Five Behaviors of a Cohesive Team*. 1. Set the Tone as a Leader Trust starts at the top. As a leader, you cannot expect your team to foster trust if you’re not actively modeling it. This means creating a culture where openness and collaboration are valued over perfection. I’ve failed in this area before, believing I had to have all the answers. But I’ve learned that projecting invincibility sends a message to your team: “I don’t need you.” That kills trust. Instead, lead by example. Ask for input, listen to your team’s ideas, and show them their voices matter. Building trust isn’t about being flawless—it’s about being authentic and approachable. 2. Embrace Vulnerability Patrick Lencioni emphasizes that trust is rooted in vulnerability, and I couldn’t agree more. For many leaders, admitting mistakes or sharing challenges feels counterintuitive. We’re conditioned to think we need to appear perfect. But perfectionism builds walls, not trust. When you make a mistake, own it. Share it with your team, not to dwell on failure, but to highlight that errors are part of growth. By openly discussing your challenges and uncertainties, you create a safe space for your team to do the same. This vulnerability fosters a culture where learning from mistakes is celebrated, not hidden, strengthening trust across the board. 3. Invest in Relationships Trust doesn’t happen by accident—it requires intentional effort. One of the most effective ways to build trust is by getting to know your team members as individuals. Take time to learn about their lives, families, hobbies, and aspirations. This shows you value them beyond their job titles. A simple way to start? Engage in meaningful conversations. On a Monday morning, don’t just ask, “How was your weekend?” and move on. Listen actively and ask follow-up questions. For example, if a team member mentions trying a new restaurant, ask what they ordered or how they liked it. These small moments signal that you see and appreciate them as people. Over time, these interactions build a foundation of trust, showing your team they’re valued and understood. I’d love to hear your thoughts. Whether you’re a leader or a team member, what’s one experience where trust was built well in your organization? Share in the comments below! 20/20 Foresight Executive Talent Solutions #Leadership #BuildingTrust

Trust doesn't come from your accomplishments. It comes from quiet moves like these: For years I thought I needed more experience, achievements, and wins to earn trust. But real trust isn't built through credentials. It's earned in small moments, consistent choices, and subtle behaviors that others notice - even when you think they don't. Here are 15 quiet moves that instantly build trust 👇🏼 1. You close open loops, catching details others miss ↳ Send 3-bullet wrap-ups after meetings. Reliability builds. 2. You name tension before it gets worse ↳ Name what you sense: "The energy feels different today" 3. You speak softly in tense moments ↳ Lower your tone slightly when making key points. Watch others lean in. 4. You stay calm when others panic, leading with stillness ↳ Take three slow breaths before responding. Let your calm spread. 5. You make space for quiet voices ↳ Ask "What perspective haven't we heard yet?", then wait. 6. You remember and reference what others share ↳ Keep a Key Details note for each relationship in your phone. 7. You replace "but" with "and" to keep doors open ↳ Practice "I hear you, and here's what's possible" 8. You show up early with presence and intention ↳ Close laptop, turn phone face down 2 minutes before others arrive. 9. You speak up for absent team members ↳ Start with "X made an important point about this last week" 10. You turn complaints into possibility ↳ Replace "That won't work" with "Let's experiment with..." 11. You build in space for what really matters ↳ Block 10 min buffers between meetings. Others will follow. 12. You keep small promises to build trust bit by bit ↳ Keep a "promises made" note in your phone. Track follow-through. 13. You protect everyone's time, not just your own ↳ End every meeting 5 minutes early. Set the standard. 14. You ask questions before jumping to fixes ↳ Lead with "What have you tried so far?" before suggesting solutions. 15. You share credit for wins and own responsibility for misses ↳ Use "we" for successes, "I" for challenges. Watch trust grow. Your presence speaks louder than your resume. Trust is earned in these quiet moments. Which move will you practice first? Share below 👇🏼 -- ♻️ Repost to help your network build authentic trust without the struggle 🔔 Follow me Dr. Carolyn Frost for more strategies on leading with quiet impact

12 Ways to Build Trust When Nobody Believes You Trust isn't won by being perfect. It's won by being real. Here's how smart leaders build it: 1. Never pretend to know everything. Say "we don't know yet" instead of faking certainty. Smart leaders admit gaps in knowledge and share updates as they learn. "We're still learning" builds more trust than "the science is settled." 2. Show your work, not just conclusions. Don't just announce decisions. Share the debate, data, and trade-offs that led there. "Transparency isn't weakness — it's leadership." 3. Drop the corporate robot speak. Nobody trusts a press release. Speak like a human who cares. Say "we messed up" not "inconsistencies were identified." "If lawyers love your message, the public won't." 4. Embrace emotion, don't dismiss it. Validated feelings build bridges. Start with "We hear you" before jumping to facts. "Empathy isn't soft — it's strategic." 5. Own changes before rumors do. Don't hide policy shifts. Explain them fast and loud. Context kills conspiracy theories. "People don't hate changes. They hate being confused." 6. Make risks relatable. "0.000043% chance" means nothing. "100x safer than aspirin" clicks instantly. "Data without context is just noise." 7. Face the public heat. Town halls forge credibility. Let people vent. Answer honestly. "Trust is earned in sunlight, not shadow." 8. Open your books. Share sources, math, and methods. Let people fact-check you. Transparency beats PR every time. "If you're not willing to be audited, you can't be trusted." 9. Admit failures first. Beat the watchdogs to it. Own mistakes before they own you. "People forgive errors. They punish coverups." 10. Bring critics inside. Include opposing views early. Prevention beats damage control. "Diversity isn't politics — it's protection against blindness." 11. Explain the 'no' pile. Show what you rejected and why. Make people part of the process. "Explaining 'why not' matters as much as 'why.'" 12. Teach bullshit detection. Don't just fact-check. Show how to spot lies. Give people your tools. "The best defense against lies is teaching truth." Smart leaders know: Trust is earned through radical honesty. Even when it hurts. Which of these would rebuild your trust? Share your thoughts 👇 ♻️ Repost if this resonated with you!

Trust is built through actions, not words! Trust is at the heart of any effective leadership style. I’ve found that it can make or break a team's performance, morale and overall success. Today, I want to share some insights on building and maintaining trust within your team, based on my 20+ years of experience in leadership roles. Transparency is Key: Share important updates, both good and bad. If something isn't going well, it’s better to let your team know rather than keeping them in the dark. People appreciate honesty. Open-Door Policy: Make sure you're approachable. If team members feel they can come to you with any problems or suggestions, you’re on the right track. Be Consistent: Try to treat everyone fairly and keep your promises. If people know what to expect from you, they're more likely to trust you. Acknowledge Mistakes: We're all human... we all make mistakes. Owning up to them shows maturity and reliability, two qualities that help build trust. Provide Feedback: Positive or constructive, feedback helps team members know where they stand and how they can improve. It's a two-way street... encourage them to provide you with feedback too. Tip: Always use Positive Reinforcement when giving feedback... don't make it all about the individuals shortcomings. Empower Your Team: Delegating tasks or responsibilities not only shows you trust your team's skills but also encourages their own development. The sense of ownership they get from it often leads to better results. Show Appreciation: Recognize and reward good work. Simple acts of appreciation can go a long way in building a positive and trusting work environment. Stick to Your Values: Integrity is crucial. If your actions reflect your words, people are more likely to trust you. Active Listening: Take the time to listen to your team's concerns and ideas. This not only fosters trust but can also provide you with valuable insights. Follow Through: If you commit to something, do everything in your power to make it happen. This confirms that you're reliable, further building trust. Leadership isn't about pretending to have all the answers. Simon Sinek - "In leadership, the quickest way to lose trust is to pretend you have all the answers. The best way to build it is to prove you don't." #LeadershipTrust #BuildingTeams #TransparencyInLeadership #LeadershipDevelopment #EffectiveLeadership

In this video, pay close attention to where I'm 𝘕𝘖𝘛 looking. 😬 My eyes are fixated on the jet to my right. The pilot in the jet next to me also looks to his right. And on the right side of the formation, both pilots are looking left. We're not looking at airspeed, altitude, or the ground. Most of us aren't looking forward, even when we're upside down at 400 mph! 😎 In formation, our trust in each other is everything. Thunderbird #1 (aka The Boss) is the only person with a full picture of what is happening. We trust his vision and trust him, knowing there's no space for arrogance or deflecting mistakes in the cockpit or in the debrief after. This is what trust in a high-functioning team looks like. Are you building trust on your team by doing the following? ✅ Setting clear goals. ✅ Building a culture of accountability. ✅ Creating an environment for open feedback. ✅ Empowering team members to acknowledge mistakes. ✅ Equipping your team with the necessary tools. Remember - Trust builds teams while arrogance tears them down. How do you build trust on YOUR team? ------------------------ Hi, I'm Michelle. I'm a former fighter pilot turned speaker, author, and coach. If you found this helpful, consider reposting ♻️ and follow me for more content like this. #TeamTrust #HighFunctioningTeam #LeadershipLessons #ThunderbirdTeamwork #TrustInLeadership #VisionaryLeadership #BuildCulture #AccountabilityMatters #FeedbackCulture #EmpowermentLeadership #TeamworkInAction

Leadership isn’t about choosing sides. It’s about learning to hold the rope without letting go of your values or your people. Because the real challenge isn’t skill. It’s tension. The tension between being bold and being quiet. Between giving grace and demanding excellence. Between trusting your gut and trusting the data. Most leaders aren’t failing because they’re weak. They’re failing because they’re tired from pulling too hard in just one direction. Let’s talk about the 10 tensions great leaders learn to hold. THE 10 TENSIONS OF LEADERSHIP 1. Speaking Up ↔ Listening Speak when it matters, but make sure your team feels heard. Trust is built when voices are valued. 2. Empathy ↔ Accountability Support your team, but don’t lower expectations. Understanding challenges doesn’t mean excusing performance. 3. Power ↔ Empowerment Step in when needed, but give your team real responsibility. A culture of trust drives better results. 4. Vision ↔ Execution Inspire your team with a clear direction, then break it into practical steps they can execute. 5. Expertise ↔ Curiosity Share what you know, but invite fresh perspectives. Especially from those closest to the work. 6. Consistency ↔ Adaptability Be clear about what won’t change, but stay agile when needed. 7. Instinct ↔ Data Trust your intuition, but pressure-test it with facts. The best decisions come from both. 8. Candor ↔ Compassion Be direct without being harsh. People do their best work when they feel safe to learn and improve. 9. Autonomy ↔ Support Give your team room to solve problems their way, and step in when they need you. Trust grows both ways. 10. Perfection ↔ Progress Ship, learn, refine. Sometimes “good enough to test” is exactly right. s/o to Justin Wright for the graphic Thoughts? Which of these tensions are you navigating right now?

Stop checking your team's timesheets. Start checking their impact. After 25+ years leading teams, here's what I know for sure: The tighter you hold on, the faster talent slips away. I learned this the hard way, when I tracked every minute of my team's day. Spoiler alert: It killed creativity and crushed motivation. Here's my 7-step system to build a high-trust team: 1/ Master the Art of Letting Go ↳ Define the "what," skip the "how" ↳ Give them room to innovate ✅ Review outcomes, not activities 2/ Kill the "Always On" Culture ↳ Stop praising midnight emails ↳ Ban weekend Slack messages ✅ Set boundaries, watch productivity soar 3/ Create Psychological Safety ↳ Make it safe to fail fast ↳ Celebrate quick recoveries ✅ Turn mistakes into team learning 4/ Hire Smart, Trust More ↳ Recruit for judgment, not just skills ↳ Give full ownership from day one ✅ Let them surprise you with solutions 5/ Enable Smart Decisions ↳ Share the full context upfront ↳ Make your thinking visible ✅ Trust them to course-correct 6/ Build Decision Confidence ↳ Start with small autonomy wins ↳ Gradually increase scope ✅ Watch their judgment strengthen 7/ Show, Don't Tell ↳ Model the behavior you expect ↳ Be first to admit mistakes ✅ Share your learning journey Truth is: Micromanagement is fear in a business suit. Timesheets won't create the next breakthrough. Giving your team space to think differently will. Stop checking time, start trusting talent. What’s one outcome you track that matters more than hours logged? ♻️ Repost to help others build trust. 🔔 Follow me (Nadeem Ahmad) for more.

Leaders: create an environment where your team doesn't second guess themselves. Failure is okay. Difficult conversations need to happen. Worthwhile work is hard. But here's the thing: your team will fail to execute according to your standards when you've built a system around fear (whether intentional or not). And even worse, the standards they can achieve. Here's how I try (and fail at times) to build a culture of trust on the marketing team: Encourage Transparency: Make it safe for your team to share challenges, ask for help, and voice concerns. Have monthly or quarterly meetings with every team member, make it a safe space to share their concerns. Show Your Vulnerability: Lead by example, show your own vulnerability. Admit your mistakes, and model how to learn and move forward. Get Agreements: Fear often arises from uncertainty. Be clear about goals, priorities, and what success looks like. Share Before Ready: Encourage your team (and yourself) to share work-in-progress ideas, drafts, and projects. Waiting for "perfect" never works. Give Feedback With Empathy: Feedback should be constructive, not destructive. Focus on the behavior, not the person. Fear can stifle even the most hardworking and intelligent. It also blunts creativity, slows your team, and severely limits trust. It's your job to remove the barrier.