Insights On Creating Agile Work Environments

Early in my career, someone told me that innovation only comes from the top. Years of leading transformations across Fortune 100 companies have taught me otherwise: ➡️ true innovation emerges when we create an environment of trust where every voice matters. I was reminded of this during a recent work dinner discussing LEGO's remarkable turnaround. In 2004, when Jorgen Vig Knudstorp became LEGO's first non-family CEO, the company was losing nearly $1 million daily. What fascinated me wasn't just the financial transformation, but how he achieved it: by fostering a culture of "two-way trust." Three key lessons stand out that I've seen proven time and again: 1. Create psychological safety for continuous learning. When people feel safe to experiment and even fail, innovation flourishes. 2. Break down silos to encourage cross-pollination of ideas. Some of the most powerful solutions come from unexpected collaborations. 3. Build an idea-rich environment where testing and learning is celebrated, not just tolerated. These principles aren't just theory - they're fundamental to sustainable transformation. At Humana, I've seen firsthand how creating space for diverse perspectives and encouraging calculated risk-taking leads to breakthrough solutions in healthcare delivery. Organizations don't transform - people do. And people only transform when they feel valued, heard, and safe to innovate. https://lnkd.in/eMR92bWf

I was fortunate to be a founding member of the innovation lab at PayPal and we learnt a lot along the way! most importantly that cultivating innovation is essential to navigating the digital landscape. It requires a foundational shift in our corporate culture. Here are some ways to build and nurture a workplace that drives digital transformation: - Encourage Curiosity: Promote an environment where questioning and exploring are valued. Innovation begins with curiosity. - Invest in Resources: Equip your teams with the necessary tools and continuous learning opportunities to turn innovative ideas into reality. - Normalize Risk-Taking: Support a culture where calculated risks are encouraged, and learning from failures is as celebrated as achieving success. - Enhance Collaboration: Encourage diverse teams to work together, leveraging different perspectives to ignite creative solutions. - Demonstrate Commitment: As leaders, our actions must reflect our innovative values—showing commitment through active participation and support. - Acknowledge Creativity: Regularly recognize and reward creative efforts to motivate sustained innovation across the organization. - Build Networks: Stay engaged with industry leaders and outside thinkers to bring fresh insights and practices into our fold. Fostering a culture of innovation is a commitment to continuous growth and adaptability. #DigitalTransformation #Innovation #BusinessCulture #Leadership #Growth

We don't have to have all of the same opinions about agile to get along. I know lots of coaches and scrum masters with very different opinions who are excellent. You may believe in the Scrum Guide to the letter. I'm much more like "directionally correct and usefully wrong" about following agile frameworks. You might have a bunch of certifications. I choose instead to be a rabid reader and accumulate diverse, real stories to help me be a better coach. We don't even have to define the Agile Mindset exactly the same way. HOWEVER... if you don't think these 7 cultures and mindsets are a crucial part of "being agile", then we are miles apart! * An Iterative Mindset -- Deliver value in small, iterative steps allowing for early and frequent feedback on each piece of work, which helps eliminate waste and build better products faster. * A Product Culture -- Form long-lasting, durable, product teams that reflect the company’s focus, vision, and purpose. Share a product vision that influences the teams’ backlogs and day-to-day work. * A Customer-Centric Mindset -- In customer terms, give the teams an appreciation for WHY it matters to the users before doing anything. Don’t guess what customers want, be customer-driven and empirical. * A Culture of Learning -- Team members share knowledge, make learning a priority, and invest in communities that grow people and skills that benefit the company. All failures are opportunities to learn something. * A Culture of Experimentation -- A Design Thinking mindset should be utilized from idea formation through delivery. Instead of requirements, think hypotheses. What’s the smallest thing we can do to learn something? * A Culture of Continuous Improvement -- Teams are empowered to change and improve their own process. Self-reflection, transparency, courage, and respect lead to sustainable value delivery and better results. * A Culture of Psychological Safety -- People will not be punished or humiliated for speaking up with any ideas, questions, concerns or mistakes. This breeds greater innovation, inclusive collaboration and a greater flow of ideas that can impact our products, people, and company. THIS is how I define the Agile Mindset. And that feeling you get when the team "gets it"... that mysterious sort of time when it "clicks" is because these 7 things have started to grow and become habits, beliefs, and BEHAVIORS of the team.