Tips to Foster Innovation During Disruption

I've scaled AI and cloud across industries. Yet the real lever? Shaping a culture where innovation is instinctive, not an initiative. Here’s how I do it Tech alone doesn't drive change. It's the human element that sparks true innovation. Here's what I've learned about fostering a culture of innovation: 1. Embrace curiosity at all levels Encourage questions, exploration, and continuous learning 2. Reframe failure as feedback Create safe spaces for experimentation and iteration 3. Cultivate diverse perspectives Innovation thrives when different viewpoints collide 4. Empower decision-making Trust your team to take calculated risks 5. Celebrate small wins Recognize progress to maintain momentum 6. Connect tech to purpose Help everyone see how innovation impacts the bigger picture 7. Foster cross-functional collaboration Break down silos to spark unexpected ideas 8. Lead by Pizza Model the innovative mindset you want to see and award teams with Pizza parties. Remember: The most powerful tool in your tech stack is the collective mindset of your team. Shift your focus from just implementing new tech to nurturing the innovative spirit of your people.

Should you try Google’s famous “20% time” experiment to encourage innovation? We tried this at Duolingo years ago. It didn’t work. It wasn’t enough time for people to start meaningful projects, and very few people took advantage of it because the framework was pretty vague. I knew there had to be other ways to drive innovation at the company. So, here are 3 other initiatives we’ve tried, what we’ve learned from each, and what we're going to try next. 💡 Innovation Awards: Annual recognition for those who move the needle with boundary-pushing projects. The upside: These awards make our commitment to innovation clear, and offer a well-deserved incentive to those who have done remarkable work. The downside: It’s given to individuals, but we want to incentivize team work. What’s more, it’s not necessarily a framework for coming up with the next big thing. 💻 Hackathon: This is a good framework, and lots of companies do it. Everyone (not just engineers) can take two days to collaborate on and present anything that excites them, as long as it advances our mission or addresses a key business need. The upside: Some of our biggest features grew out of hackathon projects, from the Duolingo English Test (born at our first hackathon in 2013) to our avatar builder. The downside: Other than the time/resource constraint, projects rarely align with our current priorities. The ones that take off hit the elusive combo of right time + a problem that no other team could tackle. 💥 Special Projects: Knowing that ideal equation, we started a new program for fostering innovation, playfully dubbed DARPA (Duolingo Advanced Research Project Agency). The idea: anyone can pitch an idea at any time. If they get consensus on it and if it’s not in the purview of another team, a cross-functional group is formed to bring the project to fruition. The most creative work tends to happen when a problem is not in the clear purview of a particular team; this program creates a path for bringing these kinds of interdisciplinary ideas to life. Our Duo and Lily mascot suits (featured often on our social accounts) came from this, as did our Duo plushie and the merch store. (And if this photo doesn't show why we needed to innovate for new suits, I don't know what will!) The biggest challenge: figuring out how to transition ownership of a successful project after the strike team’s work is done. 👀 What’s next? We’re working on a program that proactively identifies big picture, unassigned problems that we haven’t figured out yet and then incentivizes people to create proposals for solving them. How that will work is still to be determined, but we know there is a lot of fertile ground for it to take root. How does your company create an environment of creativity that encourages true innovation? I'm interested to hear what's worked for you, so please feel free to share in the comments! #duolingo #innovation #hackathon #creativity #bigideas

I am constantly thinking about how to foster innovation in my product organization. Building teams that are experts at execution is the easy part—when there’s a clear problem, product orgs are great at coming up with smart solutions. But it’s impossible to optimize your way into innovation. You can’t only rely on incremental improvement to keep growing. You need to come up with new problem spaces, rather than just finding better solutions to the same old problems. So, how do we come up with those new spaces? Here are a few things I’m trying at Duolingo: 1. Innovation needs a high-energy environment, and a slow process will kill a great idea. So I always ask myself: Can we remove some of the organizational barriers here? Do managers from seven different teams really need to say yes on every project? Seeking consensus across the company—rather than just keeping everyone informed—can be a major deterrent to innovation. 2. Similarly, beware of defaulting to “following up.” If product meetings are on a weekly cadence, every time you do this, you are allocating seven days to a task that might only need two. We try to avoid this and promote a sense of urgency, which is essential for innovative ideas to turn into successes. 3. Figure out the right incentive. Most product orgs reward team members whose ideas have measurable business impact, which works in most contexts. But once you’ve found product-market fit, it is often easiest to generate impact through smaller wins. So, naturally, if your org tends to only reward impact, you have effectively incentivized constant optimization of existing features instead of innovation. In the short term things will look great, but over time your product becomes stale. I try to show my teams that we value and reward bigger ideas. If someone sticks their neck out on a new concept, we should highlight that—even if it didn’t pan out. Big swings should be celebrated, even if we didn’t win, because there are valuable learnings there. 4. Look for innovative thinkers with a history of zero-to-one feature work. There are lots of amazing product managers out there, but not many focus on new problem domains. If a PM has created something new from scratch and done it well, that’s a good sign. An even better sign: if they show excitement about and gravitate toward that kind of work. If that sounds like you—if you’re a product manager who wants to think big picture and try out big ideas in a fast-paced environment with a stellar mission—we want you on our team. We’re hiring a Director of Product Management: https://lnkd.in/dQnWqmDZ #productthoughts #innovation #productmanagement #zerotoone

I don’t get my best ideas in forced ideation meetings. I get them during my 45-minute disconnect sessions. Most people think innovation comes from working non-stop. But real breakthroughs don't come from grinding harder - they come when you step away from: - Work - Screens - Constant hustle Research from UC Berkeley shows a striking finding: taking regular breaks from technology boosts creativity by 60%. Bill Gates does this through an annual think week - where he lives in an off-grid cabin in the woods just to disconnect and think. But that’s not an option for you and me, so here are my easier alternatives that consistently lead to breakthrough ideas: 1. Tech-free nature walks ↳ Nature walks without my phone force me to notice things I'd usually miss. The fresh air clears mental clutter, and new environments spark unexpected connections. ↳ Moving outdoors boosts my energy, making me feel more refreshed and open to new ideas. 2. Doodling and mind mapping ↳ It allows me to visually explore ideas and connect dots I'd normally overlook. ↳ The freeform process helps me think without constraints while giving my brain a productive break. 3. Zero-pressure brainstorming ↳ I ask “What if?” questions when there’s no need to do so, and welcome every idea without any judgment. ↳ It leads to bold, unexpected solutions because no idea is off-limits. ↳ By exploring all possibilities, I find more innovative answers. Following this routine fuels the kind of creativity that sets you apart. This intentional disconnection creates space for breakthrough ideas that others miss while stuck in their daily grind. What's your favorite way to disconnect? Has it ever led to an unexpected breakthrough? #breaksessions #productivityhack #personalgrowth