Understanding the Role of AI in Business Innovation

Companies implementing AI without business process expertise waste 47% of their investment. Here's why understanding your business DNA matters first: • Transform operations by aligning AI with existing workflows, not forcing workflows to match AI capabilities - IBM research shows this approach reduces implementation time by 38%. • Leverage domain expertise to identify high-impact automation opportunities that preserve critical human judgment and institutional knowledge - preserving 82% of institutional knowledge according to Deloitte. • Build AI systems that speak your company's language - Genpact's research shows 3x better adoption when AI tools match existing business terminology and 57% faster time-to-value. • Deploy solutions that evolve with your processes - McKinsey reports 65% of successful AI implementations start with business logic mapping, resulting in 41% higher ROI. • Create feedback loops between AI systems and business users to continuously refine and improve outcomes - organizations with structured feedback mechanisms achieve 73% higher AI performance metrics. • Integrate AI gradually with proper change management - Harvard Business Review found companies taking this approach see 2.5x higher employee satisfaction with new technology. The difference between AI success and failure isn't just technology - it's understanding the business heartbeat that drives it. @genpact is here to help

𝐌𝐢𝐝-𝟐𝟎𝟐𝟓 𝐌𝐢𝐥𝐞𝐬𝐭𝐨𝐧𝐞: 𝐀𝐈 𝐈𝐧𝐧𝐨𝐯𝐚𝐭𝐢𝐨𝐧 𝐌𝐨𝐯𝐞𝐬 𝐟𝐫𝐨𝐦 𝐄𝐱𝐩𝐞𝐫𝐢𝐦𝐞𝐧𝐭𝐚𝐭𝐢𝐨𝐧 𝐭𝐨 𝐄𝐱𝐞𝐜𝐮𝐭𝐢𝐨𝐧 According to #IBM’s “5 Trends for 2025” report, leaders are now scaling innovation and empowering teams to unlock AI’s full potential. 🔹𝐊𝐞𝐲 𝐒𝐡𝐢𝐟𝐭𝐬 𝐢𝐧 𝐀𝐈 𝐀𝐝𝐨𝐩𝐭𝐢𝐨𝐧  👉AI is moving from experimentation to execution ▪46% of executives say their organizations are scaling AI this year, focusing on optimizing existing processes and systems. ▪44% are using AI for innovation, driving new opportunities and business models. ▪Only 6% of organizations are still in the experimentation phase, down sharply from 30% just a year ago.  👉AI is now a core driver of business transformation ▪85% of executives believe AI is enabling business model innovation. ▪89% say AI is driving product and service innovation. 🔹𝐇𝐨𝐰 𝐋𝐞𝐚𝐝𝐞𝐫𝐬 𝐀𝐫𝐞 𝐏𝐮𝐬𝐡𝐢𝐧𝐠 𝐓𝐞𝐚𝐦𝐬 𝐅𝐨𝐫𝐰𝐚𝐫𝐝  👉Empowering people at every level ▪Democratizing decision-making so teams can act quickly and effectively. ▪Providing robust tools, training, and support for employees to succeed with AI.  👉Fostering a culture of innovation ▪Leaders are redefining leadership by delegating more decisions as AI augments roles across the organization. ▪Teams are encouraged to rethink workflows and deploy AI agents in new ways to boost performance.  👉Strategic support for teams ▪Implementing strong security and governance as AI becomes more embedded in operations. ▪Leveraging data-driven decision support for smarter, faster choices. 🔹𝐓𝐡𝐞 𝐁𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐂𝐚𝐬𝐞 𝐟𝐨𝐫 𝐀𝐈 𝐈𝐧𝐧𝐨𝐯𝐚𝐭𝐢𝐨𝐧  👉AI is now a business imperative ▪68% of CEOs say AI is changing core aspects of their business. ▪61% believe competitive advantage depends on having the most advanced generative AI. ▪64% of leaders see automation’s productivity gains as essential to staying competitive.   👉Bold investment and risk-taking ▪62% of leaders invest in new technologies before fully understanding their value, determined not to fall behind. ▪The winners are balancing experimentation with strategic, incremental innovation. 🔹𝐏𝐫𝐚𝐜𝐭𝐢𝐜𝐚𝐥 𝐒𝐭𝐞𝐩𝐬 𝐋𝐞𝐚𝐝𝐞𝐫𝐬 𝐀𝐫𝐞 𝐓𝐚𝐤𝐢𝐧𝐠  👉Talent and skills ▪Rethinking talent strategies—people are the most important tech investment. ▪Focusing on targeted training, upskilling, and making AI proficiency a must-have.  👉Technology and data ▪Building integrated, enterprise-wide data architectures for cross-functional collaboration. ▪Using proprietary data to unlock the full value of generative AI. The organizations that will win are those where leaders empower their people, invest in skills, and foster a culture where AI-driven innovation thrives. 𝐒𝐨𝐮𝐫𝐜𝐞: https://lnkd.in/gRNGWqNQ #AI #DigitalTransformation #GenerativeAI #GenAI #Innovation  #ArtificialIntelligence #ML #ThoughtLeadership #NiteshRastogiInsights