Building A Fundraising Brand

Want to raise money from foundations? It's not just about persistence—it's about speaking their language. When I first started seeking foundation support for Mongabay, I faced a wall of silence. No responses. When I was lucky, I got a "No thanks." At the time, I thought I was taking the right approach. I targeted foundations aligned with our work in journalism and conservation. But I quickly learned that good alignment isn't enough. The way I framed our work needed to change. Program officers aren't just looking to support great causes; they want to achieve impact. Once I shifted my outreach to focus on how Mongabay could help them achieve their goals, my success rate increased—though there are still far more non-responses and nos than yeses. Here are a few lessons I've learned: 1/ Focus on their objectives, not yours. ↳ Foundations are often trying to solve complex challenges. Instead of leading with what Mongabay does, I began emphasizing how our work supports their mission. 2/ Be concise and clear. ↳ Program officers are busy. Long-winded pitches didn’t get me far. Clear, succinct messaging worked better. 3/ Cold outreach is tough. ↳ The reality? Most cold messages go unanswered. Whenever possible, I leaned on introductions where I could get them. 4/ Relationships matter. ↳ In philanthropy, as in life, trust is built over time. Regular updates, even when not tied to an ask, help maintain connections. 5/ Measure impact. ↳ Reporting back on how foundation support has translated into tangible results has been key to securing renewals. Even now, I don't have all—or even most—of the answers. But over the years, I've seen Mongabay's foundation support grow from zero to several million dollars annually. This increased support has allowed us to expand from a team of two to about 120, dramatically scaling our impact. It's clear proof that refining your approach can lead to meaningful results. For those navigating the fundraising landscape, remember: Foundations aren’t just writing checks; they’re investing in outcomes. Speak to that, and you’re on the right path.

A ‘major’ donor said to me once “The only reason I give honestly is because of you." While it might sound like the ultimate compliment, it’s actually a red flag. Here’s why: Donors should be engaged through a hearts-and-minds approach, but not just a single person. Of course, part of my job is building trust and personal connections—but if I’m the only contact for that donor, we’ve got a problem. Sustainable funding is the goal…not just immediate dollars in the door driven by one person. If the donor doesn’t trust at least two other people at the organization, I haven’t set them up to truly invest in the work itself. My charm might open the door, but their belief in the mission is what weaves them into the ecosystem. They shouldn’t just be riding for me—they should be riding for the impact, the purpose, the vision. So yeah, it’s a cute moment for my ego, but it also means I needed to organize my team and do a little more. Program staff touchpoints beyond the development folks are crucial. Donor relationships that depend solely on me don’t ensure longevity—and this work demands sustainability. Make sure folks are riding for your work, not just you. #SustainableFunding #BuildingTrust #AskSadé #SadeKnows

Most fundraising appeals are too polite. Too indirect. Too passive. Too focused on what 𝘸𝘦 do— instead of what the donor makes possible. If you want more clarity, more confidence, and more response in your writing, start here: 𝗦𝘁𝗼𝗽 𝘀𝗼𝗳𝘁𝗲𝗻𝗶𝗻𝗴 𝘆𝗼𝘂𝗿 𝗶𝗺𝗽𝗮𝗰𝘁. 𝗦𝘁𝗮𝗿𝘁 𝘁𝗿𝗮𝗻𝘀𝗳𝗲𝗿𝗿𝗶𝗻𝗴 𝗼𝘄𝗻𝗲𝗿𝘀𝗵𝗶𝗽. I call it 𝗔𝗰𝘁𝗶𝘃𝗲 𝗩𝗼𝗶𝗰𝗲 𝗙𝘂𝗻𝗱𝗿𝗮𝗶𝘀𝗶𝗻𝗴. And it looks like this: “Together, we help feed people” ➡️ “You feed hungry people” “You are helping provide education” ➡️ “You’re educating children” “With your support, we can offer shelter” ➡️ “You provide shelter to those in need” “Thanks to you, we’re able to offer medical assistance” ➡️ “You’re delivering lifesaving medical care” “Your donations support our advocacy efforts” ➡️ “You’re championing human rights” This isn’t about semantics. It’s about 𝘦𝘮𝘱𝘰𝘸𝘦𝘳𝘮𝘦𝘯𝘵. When the donor sees themselves as the one acting, they feel agency. They feel urgency. They feel 𝘪𝘯𝘷𝘪𝘵𝘦𝘥. So cut the qualifiers. Eliminate the disclaimers. And write like the donor is the one holding the pen. 𝗕𝗲𝗰𝗮𝘂𝘀𝗲 𝘁𝗵𝗲𝘆 𝗮𝗿𝗲. What’s one sentence in your next appeal you can rewrite with 𝘥𝘰𝘯𝘰𝘳 𝘱𝘰𝘸𝘦𝘳 at the center?

Marketing gets attention. Brand builds belief. Most marketing is background noise. Short-lived. Easily forgotten. But if you want behavior change? Run an event. It’s the oldest form of marketing. Events force a different kind of engagement: Time. Focus. Emotion. Dialogue. That’s where real brand equity gets built. Not from impressions, but interactions. Yet I see too many companies just going through the motions. They see events as expensive lead-gen campaigns. Or worse—just “something we do every year.” Events aren’t your short-term play. They’re a long-term investment. Because lived experiences drive long-term preference. Events work when: - They reinforce your brand narrative - They match the audience segment and deal stage - They are integrated with sales and post-event nurturing - And they are measured by influenced revenue, not just registrations So ask yourself: Is your next event a cost center? Your CFO is already asking that question. Or is it a catalyst for moving deals forward, reducing churn, and increasing customer advocacy? If it’s not doing at least one of those things… Don’t run it. Every “wasted” event reduces the ROI of your event program. Eroding the brand equity of your event program within your organization. But the companies that “figure out” events. Create brand loyalty that no other marketing channel can replicate.

Welcome to the Future of Fundraising. In today’s philanthropic landscape donors expect to feel seen, valued and connected to the causes they support. The traditional approach to donor engagement—reliant on managed gift officer portfolios—has long struggled to extend the personal relationship-driven experience to the majority of donors. Relational fundraising is the key to donor retention, re-engagement and increased giving. It provides donors with meaningful interactions that foster loyalty and inspire greater generosity. This week, I shared a recent Chronicle article (https://lnkd.in/ezeZdWEB) with my team, emphasizing the importance of bringing relational fundraising to more donors. The article’s author, Allison Fine, President of Every.org says, “The ‘relational’ part means pivoting away from the default habits of one-size-fits-all appeals with its corresponding low response rates. Being ‘relational’ means being in conversation with your donors and treating every donor as an individual with their own unique strengths, gifts, social networks and, of course, financial capital to contribute. The ‘at scale’ part requires the smart, strategic use of technology, including AI, to segment and customize communications and appeals to potential and current donors..” Executing a relational fundraising strategy for the 95% of donors who aren’t in managed portfolios has been impossible until now. Autonomous Fundraising, powered by VEOs, revolutionizes how institutions connect with donors in personalized, authentic ways. The results speak for themselves: · 30% of donors who gave through the VEO increased giving from last year—demonstrating that deeper engagement leads to greater generosity. · VEOs recapture lapsed donors up to 3x faster than traditional approaches, proving the power of timely, personalized outreach. · Nearly 500 re-engaged donors who didn't give last fiscal year have contributed with the VEO. · Almost 4,000 positive engagements show donors appreciate and respond to meaningful relational interactions. · A 54% retention rate (with more than 3 months left in the fiscal year for most orgs) demonstrates the power of relational fundraising at scale. · Major milestone: exceeding last years’ portfolio performance achieved by multiple orgs. Autonomous Fundraising allows organizations to move beyond the limitations of traditional gift officer portfolios. It expands relational fundraising to more donors to give them the personalized attention they deserve. As the sector continues to evolve, those embracing Autonomous Fundraising will be the ones who build deeper donor relationships, drive greater impact, and secure a sustainable future for their organizations. The future of fundraising is about using tech to bring donors closer than ever before. The shift to Autonomous Fundraising isn’t just an innovation; it’s a necessity to thrive in the modern philanthropic landscape.

Before it was about getting donors to write checks. Now it’s about involving them in your ecosystem. Here’s 5 steps to get started today: You’re not just fundraising anymore. You’re onboarding stakeholders. If you want repeatable, compounding revenue from donors, partners, and decision-makers, you need to stop treating them like check-writers… …and start treating them like collaborators in a living system. Here’s how. 1. Diagnose your “center of gravity” Most orgs center fundraising around the mission. But the real gravitational pull for donors is their identity. → Ask yourself: What is the identity we help our funders step into? Examples: Systems Disruptor. Local Hero. Climate Investor. Opportunity Builder. Build messaging, experiences, and invites around that identity, not just impact stats. 2. Turn every program into a flywheel for new capital Stop separating “program delivery” from “fundraising.” Your programs are your best sales engine → Examples: • Invite donors to shadow frontline staff for one hour • Allow funders to sponsor a real-time decision and see the outcome • Let supporters “unlock” bonus services for beneficiaries through engagement, not just cash People fund what they help shape. 3. Use feedback as a funding mechanism Most orgs treat surveys as box-checking. But used right, feedback is fundraising foreplay. → Ask donors and partners to co-define what “success” looks like before you report back. Then build dashboards, stories, and events around their metrics. You didn’t just show impact. You made them part of the operating model. 4. Make your “thank you” do heavy lifting Thanking donors isn’t the end of a transaction. It’s the first trust test for future collaboration. → Instead of a generic “thank you,” send: • A 1-minute voice memo with a specific insight you gained from their gift • A sneak peek at a challenge you’re tackling and ask for their perspective • A micro-invite: “Can I get your eyes on something next week?” You’re not closing a loop. You’re opening a door. 5. Build a “Donor OS” (Operating System) Every funder should have a journey, not just a transaction history. → Track things like: • What insight made them first say “I’m in”? • Who do they influence (and who influences them)? • What kind of risk are they comfortable taking? • What internal narrative did your mission fulfill for them? Then tailor comms, invitations, and roles accordingly. Not everyone needs another newsletter but someone does want a seat at the strategy table. With purpose and impact, Mario

Brand positioning is not:  ❌Investor pitch ❌Vision statement ❌Grandiose message ❌Nice-to-have It’s how you frame the universal value of your product(s) shared across all segments and associate your brand with distinct emotions and buying triggers so future buyers remember and consider you when they move in-market. The truth: B2B has turned positioning into an exercise in framing the rational and functional attributes of our products. It’s less positioning and more clear articulation of the value you deliver and how it varies from one segment to the next. MASSIVELY important. But there’s a problem… Nobody cares about the hyper-specific rational and functional nuance of your product until they’re in-market and ready to buy it. Humans are not willing to exert massive loads of energy exploring the depths of every use case, feature, benefit, capability, problem or outcome. Not until real risk enters the equation if they don’t. Our brains don’t work like that. Therefore, a large part of positioning work is about creating perceptions in the minds of FUTURE buyers. That means you have to frame your value in a way they’ll listen and remember. How? By zooming out on your brand’s core and universal value shared across all segments, not the hyper-specific details of every persona. By looking beyond rational and functional attributes (which everyone in your category will replicate in 6 months) and associating yourself with emotional attributes not easily copied. By connecting your brand to relevant buying situations that trigger a move in-market (AKA “category entry points”) so you can future buyers think of you when it matters most. Brand positioning and product positioning need to work in harmony from the start. There is no right time to do one over the other. Because guess what… The market is going to create a perception of you with or without your influence. And the longer you live in the rational, functional realm of product positioning and ignore the fundamental tenets of brand positioning, the longer it will take to build a defensible position in the minds of the 95%. 

Is Your Brand Speaking the Right Language? Here’s How to Create a Voice That Truly Resonates (Hint: It’s more than just words—it’s how you make your audience feel) In today’s market, your brand’s voice is everything. It’s not just about the tone; it’s about the emotional connection you create with your audience. But how do you craft a voice that doesn’t just sound good, but feels right? Here’s a framework to help you build a voice that speaks to your audience on a deeper level: 1. Tap Into Your Audience’s Emotions Before you can speak their language, you need to understand their feelings. What keeps them up at night? What excites them? Your voice should align with these emotions. Pro Tip: Conduct surveys, read reviews, and join conversations where your audience hangs out to uncover their emotional triggers. 2. Anchor Your Voice in Core Values Your voice should echo your brand’s core values. Are you innovative? Trustworthy? Empowering? Let these values shape every word. Try This: List your top 3-5 values and brainstorm how they translate into your brand’s tone and style. 3. Personify Your Brand Think of your brand as a person. What traits define them? Are they friendly, authoritative, witty, or compassionate? These traits will help you maintain a consistent voice. Hack: Create a brand persona that embodies these traits. Use it as a guide for all your communication. 4. Meet (and Exceed) Audience Expectations Your audience has specific expectations. Are they looking for expert advice or a more casual chat? Align your voice with these expectations without losing your brand’s unique identity. Example: If your audience values expertise, an authoritative tone might be your best bet. 5. Test, Learn, Refine Start using your voice across all channels and listen closely to the response. Watch for engagement, feedback, and shifts in perception. Remember: Your brand voice isn’t static. Be open to tweaking it as you learn more about what resonates with your audience. Creating a brand voice that emotionally connects isn’t about following a formula—it’s about knowing your audience and communicating with authenticity. Start with this framework, and you’ll be on your way to building connections that matter. Question: What’s one word that best describes your brand voice? Drop it in the comments—I’m curious to see what you come up with! ♻️ Repost this if you found it valuable—let’s help more brands find their voice!

I completely misread a major donor's signals and lost a six-figure gift. It was humbling. And it transformed my approach to donor relationships. Here's what happened: After multiple positive meetings, I was confident our capital campaign proposal aligned perfectly with this donor's interests. The signals seemed clear—enthusiastic questions, facility tour requests, introduction to family members. I prepared an impressive proposal with all the recognition bells and whistles. I was already mentally spending the gift. When I made the ask, his response was immediate: "This isn't what I care about at all." He wasn't interested in naming opportunities or recognition. He wanted to fund scholarships for students like himself—first-generation college students from rural communities. The proposal I'd spent weeks crafting completely missed his core motivation. What I learned: - Enthusiasm doesn't always signal alignment - Assumptions are fundraising poison - Direct questions about motivations beat clever interpretation - Donors give from personal values, not organizational priorities I now ask every donor: "What aspect of our work matters most to you personally, and why?" The answer has never led me astray since. Share a valuable lesson from a fundraising misstep!

The connection between donors and the mission is crucial for fundraising campaigns. Imagine your donor, with a morning coffee in hand, sitting at the kitchen table, not just reading about your cause but becoming an active part of it. Here's how to transform your donors from passive contributors to active participants: 𝐒𝐮𝐫𝐯𝐞𝐲𝐬 & 𝐐𝐮𝐞𝐬𝐭𝐢𝐨𝐧𝐧𝐚𝐢𝐫𝐞𝐬: Include a survey in your mailings to gather their opinions and preferences. This simple step shows donors that their input is valuable, making them feel heard and respected. 𝐏𝐞𝐭𝐢𝐭𝐢𝐨𝐧𝐬: Encourage them to sign a petition related to your cause. It’s more than just adding their name; it’s taking a stand. This shared action binds them more closely to your mission. 𝐍𝐨𝐭𝐞𝐬 & 𝐂𝐚𝐫𝐝𝐬: Give them the opportunity to send a personal message to someone benefiting from their support. This direct interaction creates meaningful connections, making the impact of their donation deeply personal. These strategies are more than just fundraising techniques; they are powerful engagement tools that transform the act of giving into a participatory experience. When donors are actively involved, they not only contribute more, but also become long-term advocates for your cause.