Evaluating The Lifecycle Of Your Ecommerce Products

Decoding the Language of Innovation: Part 19 Every week, I decode one innovation concept/term through a Jobs-to-be-Done lens. The goal is to align your organization around a common language of innovation; one that will enhance its value creation efforts. This week's concept/term is: "Consumption Chain Jobs" Let's get into it. Since we know products have a lifecycle beyond core usage, it follows that consumption chain jobs are defined as: The jobs that the product lifecycle support team must get done throughout the product lifecycle, including: - Installing and setting up the product - Learning to use it effectively - Storing, transporting, and cleaning it - Maintaining, repairing, and upgrading it - Eventually disposing of it For example, with a professional camera system: - Unpacking and assembling components - Charging batteries and formatting memory cards - Transporting in protective cases - Cleaning lenses and sensors - Updating firmware and replacing parts Why it matters: When designing products, you should ask "what consumption-related jobs must be executed to support this product throughout its lifecycle?" Addressing the consumption chain jobs effectively will enable you to: - Improve overall customer experience - Reduce total cost of ownership - Create meaningful differentiation - Build sustainable competitive advantages See you next Friday for the next edition of Decoding the Language of Innovation! — Thanks for reading! This was part 19 of my weekly series: Decoding the Language of Innovation. Where every Friday, I decode one innovation concept/term by looking at it through a Jobs-to-be-Done lens. With a common language of innovation, your company can: -Align in the same direction - and the right direction - Make better products - Grow revenue - And beat the competition Follow me here - @tonyulwick - to get my post in your feed every Friday.

After its glory days, does your product become a landfill monster? Sadly, most of them do. It’s a HUGE waste and a burden on our planet. ️ But there's a better way → Design for Disassembly (DfD)! These are products designed to be easily broken down and have parts reused in new creations! DfD isn't just a feel-good concept––it's a big leap for sustainability! Here's why: ✂️ Cuts Costs: Faster disassembly = faster reassembly on the production line. ❤️ Happy Customers: Easy repairs, extended lifespans, and upgrade options lead to more loyal fans 🌎 Saves the Planet: By using fewer resources, these products are inherently more environmentally friendly. ♻️ Second Life for Parts: New life to old components in different markets. But how do you implement designing for disassembly? → Know your end-of-life (EOL) destinations. Think about where will each component go when the product reaches its end of life. → Design for the long-term. Is it a single-use disposable item, or are you aiming for a product that can be repaired and upgraded over time? → Planning your product's entire lifecycle from the get-go: product architecture, component design, type of fasteners used, and even the materials themselves. → Even disassembly is an economic equation. Consider the cost of labor for disassembly, disposal of any waste generated during the process, and potential revenue from selling EOL components. Tips for designing for disassembly: → Use high-quality components: Durable parts minimize collateral damage during repair. → Standardize components: Opt for readily available components to make replacements a breeze for both you and your customers! → Offer repair documentation: Share repair guides and manuals publicly to help your users extend the life of your product themselves! → Consider including repair tools: This shows your commitment to user empowerment and product longevity. → Think about the incentive to repair: Motivate users to replace a part, because the easiest thing to do is often to just throw it away ☂️ A great example is the @Ginkgo umbrella, which is 100% recyclable! ✅ Made from 20 pieces, instead of the traditional 120+ piece umbrella designs. ✅ Designed with no screws or pivots necessary for assembly–– reducing the number of parts and materials needed. ✅ Can be put apart quickly and easily, and every single element can be recycled or repurposed. Fairphone and Framework are other great modular electronics that follow Design for disassembly 🌍 Designing for disassembly is about creating products that are good for business, good for your customers, and good for the planet. What are products that you’ve seen that are have been designed for disassembly? #climatesolutions #sustainability #circulareconomy

We’re focused on making our products efficient and long-lasting. As designers we prioritize creating solutions with infinite possibilities. From the materials we choose, to the way we ship, to the longevity of our products, it's really about making a complete solution for our customers. Let's look at each stage in a product’s lifecycle: 1. Material Innovation: 100% of our PCs, workstations, displays and original HP toner cartridges use recycled materials that are widely recyclable at end of life, helping create a circular economy from the start. 2. Smarter Shipping: We’re improving logistics to reduce our carbon footprint, by redesigning the products to make packages smaller and lighter. 3. Eco-Friendly Packaging: By the end of 2025, 100% of all PC notebook packaging will be 100% compostable. 4. Customer engagement: We strive to create seamless product experiences by incorporating customer feedback and delivering solutions that meet their needs. 5. Reparability: We’re empowering customers to extend product lifespans with features such as replaceable batteries, keyboards, and upgradable cooling systems, designed for easy servicing. This not only simplifies maintenance but also aligns with the growing Right to Repair movement in Europe and beyond. 6. Second life: We prioritize creating durable products that can be returned, refreshed, and reintroduced into the world. Since 2019, we’ve used over 4 billion pounds of recycled and renewable materials in our products, waste, but we’re not done yet. We’re committed to designing technology that helps the planet, not just our customers, unlocking infinite possibilities for a sustainable future.