Integrating Tech Tools for Consulting Efficiency

Ever feel like your team is stuck in an endless loop of manual data entry? (Automation Tip Tuesday 👇) That’s exactly where one of our clients — an education consulting firm — found themselves. They were juggling a whole tech stack of tools that didn’t “talk”  to each other, creating inefficiencies and double work. We started with a look into their sales workflow. 🔹 Sales data lived in HubSpot, but once a deal closed, someone had to manually update Asana to track project progress. 🔹 Internal teams worked from one Asana board, but clients needed visibility into their own project timelines — cue more manual updates. 🔹 With so much repetitive data entry, valuable time was being wasted on low-impact admin work. Here’s what we did: 🔗 HubSpot → Asana automation: We created an integration that auto-generates project tasks in Asana when a deal reaches a certain stage in HubSpot. No more copy-pasting! 📢 Internal and client boards sync: Internal progress updates in Asana now automatically reflect on client-facing Asana projects, reducing the back-and-forth. Less busywork, more productivity. By eliminating duplicate data entry, the team saved 10+ hours per week — time now spent on strategy and client success. When your tools work together, your team can focus on what really matters. Where is your team losing time? Drop a comment below! ⬇️ -- Hi, I’m Nathan Weill, a business process automation expert. ⚡️ These tips I share every Tuesday are drawn from real-world projects we've worked on with our clients at Flow Digital. We help businesses unlock the power of automation with customized solutions so they can run better, faster and smarter — and we can help you too! #automationtiptuesday  #automation #workflow #efficiency

Yesterday I posted a case study on how we reduced a client's time to contract and invoice by 30% and saved them 5-7 hours per week. Here's exactly how: After posting this yesterday, I'm receiving a lot of messages asking how we did it. I thought I'd make a post about this. Here's exactly how we did it: First, we mapped out the process. Before working with us, the company relied on a fragmented and unreliable system. Their order-taking, contracting, and invoicing processes lacked automation, leading to delays, errors, and a poor experience for both their team and clients. Then we optimized it. We designed a fully integrated workflow that begins with a Typeform order form, which feeds directly into Monday and Airtable to manage requests, generate contracts, and track invoices with a Softr interface for easy access to order updates and relevant documents. Then we implemented. The new system helped the sales team save approximately 5-7 hours per week by streamlining client intake and ensuring name cohesion across tools. It also reduced the time it took to send invoices and contracts by about 30%. Finally, we optimized again after implementation. Key features include automated contract and invoice generation, real-time order tracking, and a client-facing portal built with Softr. All of which improved efficiency, accuracy, and the overall client experience. The result? A centralized, user-friendly experience that eliminated manual steps and improved operational efficiency. The takeaway: Don't just automate. Optimize first, then implement, then optimize again based on real usage. Follow me Luke Pierce for more automation case studies like this.

RFP responses can be a real challenge. They’re often slow and inconsistent due to scattered knowledge and manual processes. This was the case for a global consultancy that wanted to speed up how it brought its offerings to market. Sales teams struggled to access past proposals, relevant case studies, and client-specific context. This customer was an early Glean Agent adopter, and we’re thankful for their feedback along the journey. To address this challenge, they deployed a suite of Glean agents. The goal was to unify content discovery and streamline proposal workflows, pulling from their company knowledge bases, CRM systems, and external research to support end-to-end RFP generation. This was paired with a methodical approach to enablement and adoption. Some examples of agents they built: • A Client Need Triage agent that maps client requirements to standard service offerings • A Research agent to pull together industry and company-specific insights • A Historian agent to surface past engagements and account activity right from the CRM • A Proposal Helper agent to accelerate proposal creation with standardized, offering-aligned drafts This foundation delivered real business value: • Proposal development time dropped from 4 weeks to just a few hours. That’s a 97% productivity gain. • A heuristic metric of deflecting over $150K if a single point enablement Saas solution was chosen. By embedding agents directly into the sales workflow, the consultancy improved both speed and precision in proposal development. Now, they’re looking to apply the same agent-driven approach to other parts of the business, like managed services and engineering, to bring that same efficiency and intelligence everywhere.