Engaging Clients in the Training Development Process

As Clive Shepherd says: “The number one factor in engagement is relevance because relevance drives out resistance.” When learners see how training connects to their goals and daily challenges, they stop resisting and start participating. Relevance makes the difference between “I have to do this” and “I want to learn this.” It’s not just about delivering information. It’s about showing learners why it matters to them. For example, imagine a sales training course. Instead of generic lessons on communication skills, the course includes real-world examples of successful sales calls, step-by-step breakdowns of effective closing techniques, and simulations where learners negotiate with virtual clients - all while showcasing the value of these skills in increasing sales. By focusing on scenarios they’ll encounter on the job and the ROI of the skills, the training resonates with learners and keeps them engaged. Want to make your training highly relevant? Here’s how! ⬇️ 👉 Tailor your content. Customize examples, scenarios, and case studies to fit your learners’ specific roles and industries. 👉 Start with a “why”. Clearly explain how the training will help learners meet their goals or solve real problems. 👉 Use real-world applications. Incorporate practical exercises and tasks that learners can immediately apply to their jobs. 👉 Gather input from learners. Before developing the training, ask learners what challenges they face and what skills they want to improve. 👉 Update content regularly. Ensure your training reflects current trends, tools, and challenges in your learners’ fields. How do you ensure your content connects with learners? Let’s chat in the comments! 👇 ----------------------- Hi! I'm Elizabeth! 👋 💻 I specialize in eLearning development, where I create engaging courses that are designed to change the behavior of the learner to meet the needs of the organization. Follow me for more, and reach out if you need a high-quality innovative learning solution. 🤝 #InstructionalDesign #LearnerEngagement #RelevanceMatters #eLearning #AdultLearning #LearningAndDevelopment #EngagingContent

📚 My learnings on how to enhance engagement in L&D Initiatives! When I recently launched a pilot training program for an organization, I found it incredibly beneficial to present the program as a pilot. ✨ This approach ensured that employees felt actively involved in both the process and the creation of the program. It wasn’t just about delivering content; it was about fostering a sense of collaboration and buy-in from the start. 1️⃣ One key strategy was to consistently gather feedback after each session. By sending out feedback forms and addressing concerns in real-time during the next session, I showed participants that their voices were heard and valued. This not only improved the content and delivery but also significantly boosted engagement. Creating a feedback loop in your L&D initiatives can be a game-changer. 🤝 Encouraging two-way communication and making adjustments based on employee input can help them feel more invested in their development journey. It’s about creating a learning environment where employees are partners in the process, not just participants. What are your thoughts on involving employees in shaping L&D programs? Share your experiences and insights! #EmployeeEngagement #LearningAndDevelopment #FeedbackLoop #HRCommunity #LeadershipDevelopment

Empowering Clients Through Co-Creation and Hands-On Learning When it comes to training clients in new technologies, Ajay Kabra believes in a collaborative and immersive approach. As he explains on #AskTheCEO, "We like to do some diagnosis with the customer, understand their pain points, goals, objectives, vision. Now, once we understand that particular ecosystem, then it becomes simpler for us to suggest them a roadmap." Rather than simply prescribing a solution, Ajay advocates for a co-creation process, where the consultant and the client work together to develop a tailored plan. This ensures the client's unique needs and insights are incorporated, leading to more effective technology adoption. He also emphasizes the value of hands-on learning, stating, "Sometimes what I also do is, with a lot of my customers, I engineer crisis. You know, there is no crisis, but I create a situation where crisis happens and then I tell them how to solve that problem. Sometimes you really have to learn by doing it and by demonstrating how it can be done." By fostering collaboration and providing practical, immersive training, organizations can empower their clients to embrace new technologies and achieve their goals. What techniques have you found effective when training clients on emerging technologies? Share your insights in the comments. #TechTraining #ClientEngagement #CoCreation #HandsOnLearning