What Makes Internal Communication Successful

Leading a team of 500+ taught me a lot about communication — especially in times of crisis. Here are five key lessons I’ve learned: 1. Communicate Early: Carry people along as things evolve. People should hear from you early in the game, before all hell breaks loose. Send that email, call that meeting, announce the changes, transitions, new strategies, or new directions as soon as you can. Trust is built when your team hears from you first, not through the grapevine. It’s not just about saying it — it’s about saying it as soon as you can. 2. Communicate Openly: Your team should feel free to remark, respond, or react to what you share without fear of punishment or being marked. This creates a psychologically safe environment where people don’t have to walk on eggshells around you. It’s an organization, not a dictatorship — people’s voices should never be stifled or silenced, covertly or overtly. 3. Communicate Completely: Don’t leave loose ends or unspoken assumptions. Address direct and indirect questions as much as possible at the time. If something can’t be discussed, say so. Don’t gloss over key details or shy away from touchy topics. Complete communication bonds a team and unites everyone around the leader — especially when they hear it directly from you. As much as you can, leave no stone unturned. 4. Communicate Clearly: There should be no ambiguity. Some team members shouldn’t hear one thing and others another. This is where Q&A sessions and checking for understanding become crucial. Think through what you want to say and ensure it’s plain, simple, and leaves no room for wrong assumptions or misconceptions. A strong leader speaks clearly, so nobody misunderstands, and everyone is on the same page. 5. Communicate Consistently— Communication is the cornerstone of successful organizations. The more your team hears from you, the stronger and more connected they become. Reach out regularly and create accessible platforms for open dialogue, ensuring your team feels informed and heard. Communicating effectively is non-negotiable, and leaders who master it go far. What would you add to the list? Drop your thoughts in the comments! Have a superlative week! #LeadershipLessons #CommunicationMatters #CrisisLeadership #TeamManagement #LeadershipDevelopment #EffectiveCommunication #LeadingTeams #WorkplaceCulture #TransparentLeadership #CrisisCommunication #LeadershipTips #Teamwork #GrowthMindset #LeadershipSkills #InspirationForLeaders

Despite companies blasting out updates via Slack, email, and town halls, half the workforce still misses key information. That’s not just a communication gap; it’s a performance issue. When employees don’t get timely, relevant updates, they can’t align with priorities or feel motivated to act. And it’s not just frontline employees who are left out. Engineers deep in code, marketers across time zones, anyone not looped in at the right time or in the right way can also miss out. From my experience as a CHRO across global tech firms, I’ve learned what actually drives inclusive and effective communication. Here are tactics that work: -Morning standups with talking points from leadership -Digital messaging in an easy-to-find app -Physical communications (lunchroom posters, desk drops) for offline teams -Short video messages via QR codes -Targeted updates on Slack, mobile, and email -All-hands meetings that foster connection, not just information I loved this Nectar HR guide on inclusive internal comms: https://lnkd.in/g58S5syU One key stat: 89% of employees say regular leader communication boosts engagement. That’s material. Tactics matter, but true impact comes from a thoughtful strategy: segment messages by team, role, and language, and choose the right formats. When comms fall short, alignment and engagement suffer. People assume, check out, or move on. As leaders, we must do more than check the box—we must ensure everyone hears what matters, when it matters. What’s really working in your internal comms strategy? #InternalComms #EmployeeEngagement #InclusiveLeadership #HRTech #PeopleStrategy

Bonuses only matter, right? Think again. When it comes to project success, teams crave: 🌟 Clear Communication 🌟 Trust 🌟 Feedback Groundbreaking insights reveal: 70% of projects fail due to lack of clarity, regardless of the tools in place. Here's the real shocker: 33% of team members feel their expertise isn't utilized. That's a third of your squad feeling underutilized. Ponder on that. Why This Matters ➨ Faster Deliverables Effective feedback speeds up project timelines by 27%. ➨ Elevated Quality Clear objectives can spike the project's quality by 19%. ➨ Team Cohesiveness Teams with trust are 3.5X more likely to meet deadlines. ➨ Resource Optimization Informed teams utilize resources 42% more efficiently. Now, no doubt, tools are pivotal. Everyone needs the right resources. But they aren't the be-all, end-all. Here's the revelation: Clear communication bridges the gaps tools can't. It's the linchpin of a successful project. Your Action Plan 1. Transparent Objectives: Clarify the 'why' behind tasks. Purpose drives passion. 2. Feedback Loops: Encourage open dialogue. Mistakes are growth opportunities. 3. Trust Sessions: Team-building exercises to foster mutual respect and understanding. 4. Skill Spotlights: Hold sessions where team members showcase their expertise. 5. Delegation With Clarity: Ensure tasks align with strengths. No round pegs in square holes. Bringing It Home Don't just assign, engage. A simple "How can I support you?" changes the game. Success isn't about just meeting deadlines. It's about nurturing growth, trust, and collaboration. Kickstart the change. Witness project efficiency, team satisfaction, and quality escalate. Let's transform our project landscapes, one clear communication at a time. P.S. If this struck a chord, share to enlighten others ♻️

To solve the problem of poor communication at an organizational level, you must prioritize clear communication by focusing on it, training heavily on it, measuring it, and rewarding those who do it well. The companies I’ve worked with that have excellent communication skills at an organizational level have built a culture that highly values the following aspects of communication: Honesty is foundational. Simply put, always speak the truth. This builds a trustworthy organizational structure where communication thrives.  Empathy softens the edges of honesty. It’s about being straightforward yet considerate, ensuring messages are conveyed in a kind and understanding manner. It’s the balance between being frank and thoughtful, avoiding harshness while not compromising the truth.  Courage is vital for addressing tough issues openly. It’s about bringing uncomfortable truths into the open and initiating discussions to find solutions, challenging the status quo, and even questioning leadership when necessary. This bold approach to communication encourages openness and proactive problem-solving.  Creating a safe environment is essential for candid communication. People must feel secure to express concerns without fear of retaliation. A culture that punishes honesty is not conducive to open dialogue or resolving issues.  Intellectual rigor is about fostering an environment where ideas are debated, tested, and refined, ensuring that only the best concepts prevail. This approach values critical thinking and the constructive critique of all suggestions. Transparency is the practice of sharing information freely across the organization. This openness supports informed decision-making and fosters trust among all stakeholders. Discover my work: https://lnkd.in/g4Sxix65 #Business #ExecutiveCoaching #ProfessionalDevelopment #Communication

Leaders -- Here’s the Harsh Truth About Communication. When I meet with a prospective client "partner" I often hear about their problems: poor/declining customer service, employee turnover, lack of engagement, retention issues, conflict, etc. All the typical "symptoms". And then once I start working with them, I find out the real disease: COMMUNICATION. My suggestion is always relatively simple. Communicate regularly. Planned. Scheduled. Various ways. No matter what. If you’re not intentionally and regularly communicating with your team, you are communicating—you’re just letting gossip, rumors, and speculation do it for you. Something always fills the VOID. When communication is irregular or reactive, here’s what fills the silence: 🚫 Rumors: Employees start guessing at decisions and motives. 🚫 Gossip: Small issues get inflated into full-blown problems. 🚫 Distrust: People stop believing the official word, even when you do share it. 🚫 Disconnection: Teams drift, priorities blur, and momentum dies. Your silence creates a vacuum—and nature (and workplace culture) hates a vacuum. The fix? Planned, consistent communication. Not just when there’s a crisis, not just when you “have time,” but on a predictable rhythm that your team can rely on. They NEED this. The simple fix: The 4x4 Communication Framework 4 Key Topics to cover every time: ✅ Wins & successes ✅ Challenges & roadblocks ✅ What’s coming next ✅ How the team is making an impact 4 Regular Touchpoints each month: Daily or Weekly team huddle (15 mins) Weekly written update (email or Slack post) Weekly or Bi-weekly one-on-ones (20–30 mins) Quarterly or Monthly all-hands or department meeting You may think you’re “too busy” to communicate like this. Here’s the truth: you’re already paying the cost of not doing it—low morale, disengagement, and mistrust. Regular, planned communication is not an extra task. It's just not a nice to have. It's a MUST have. It’s the bloodstream of your leadership. Need some help in getting started? Reach or DM me. I would love to chat with you!

"Clear & Fast Communication" is one of our core values and the backbone of successful teamwork. Without it, even the most talented teams can struggle to achieve their goals. Over the years, I’ve learned that effective communication isn’t just about sharing information—it’s about ensuring understanding and alignment. One of the first steps to clear communication is setting expectations. When everyone understands their roles, responsibilities, and the desired outcomes, it eliminates confusion and ensures that everyone is working toward the same goals. Regular check-ins are another essential practice. Whether it’s a daily stand-up meeting or a weekly progress review, these moments provide opportunities to clarify questions, address challenges, and celebrate progress. They also foster a sense of accountability and connection among team members. Listening is just as important as speaking. As a leader, taking the time to hear your team’s concerns, ideas, and feedback creates a culture of trust and openness. It shows that their voices matter and encourages collaboration. Using tools and technology to streamline communication can also enhance teamwork. Platforms like project management software or group messaging apps ensure that information is accessible and organized, reducing the chances of miscommunication. Lastly, clear communication involves being transparent. Sharing the “why” behind decisions and providing context for changes helps your team stay engaged and motivated. It transforms tasks into meaningful contributions to a larger mission. Clear communication isn’t just a skill—it’s a commitment to building stronger, more effective teams. By prioritizing clarity and understanding, you create an environment where collaboration and success thrive.

If your environment is draining your energy, then you need to read this. Changing our environment can be challenging in many situations, like work or relationships. At work and in relationships we cannot change the people in our environment even if we want to. What if I told you that as a leader or executive, you still have the power to change your environment, and your perception and experience of it by simply changing your words and thoughts? Your words, thoughts and actions carry immense weight in shaping the environment and driving positive change. Effective communication is a potent tool to inspire and mobilize your team towards environmental sustainability. Here's few tools that you can use in communication that can help improve the environment in which you work. 🌿1. Express gratitude frequently. 𝐄𝐱𝐚𝐦𝐩𝐥𝐞: Instead of a generic "Good job," say, "Thank you for your hard work on the project, especially with the tight deadline. Your efforts made a big difference." 🌿2. Encourage open dialogue. 𝐄𝐱𝐚𝐦𝐩𝐥𝐞: Replace "We need to improve this" with "How do you think we can improve this?" This invites input and fosters a collaborative atmosphere. 🌿3. Provide constructive feedback. 𝐄𝐱𝐚𝐦𝐩𝐥𝐞: Instead of saying, "You made a mistake," try, "Here's an area we can improve. Let's review it together to see how we can avoid this in the future." 🌿4. Show empathy and support. 𝐄𝐱𝐚𝐦𝐩𝐥𝐞: Instead of "You need to finish this by tomorrow,” try, "I understand this is a tight deadline. Let's see what support you need to complete this by tomorrow." 🌿5. Acknowledge efforts publicly. 𝐄𝐱𝐚𝐦𝐩𝐥𝐞: Instead of only giving feedback privately, share successes in team meetings, e.g., "I want to highlight the excellent work Sarah did on the client presentation. Her insights were invaluable." 🌿6. Promote a growth mindset. 𝐄𝐱𝐚𝐦𝐩𝐥𝐞: Replace "You're either good at this or not" with "Skills can be developed with effort. How can we help you grow in this area?" 🌿7. Use positive reinforcement. 𝐄𝐱𝐚𝐦𝐩𝐥𝐞: Instead of "Don't do it like that," try ", I appreciate your effort, and here's another way we can approach this for better results." 🌿8. Promote accountability with encouragement. 𝐄𝐱𝐚𝐦𝐩𝐥𝐞: Instead of "This failed because of you," say, "This didn't go as planned. Let's analyze what happened and how we can improve next time." 🌿9. Highlight team efforts. 𝐄𝐱𝐚𝐦𝐩𝐥𝐞: Instead of "I completed the project," use "Our team completed the project, and everyone's contributions were crucial." 🌿10. Use inclusive language. 𝐄𝐱𝐚𝐦𝐩𝐥𝐞: Instead of saying "Hey guys," switch to "Hello everyone" or "Hi team." This small change ensures that all employees feel included and respected. By making these shifts leaders can foster inclusive, dynamic workplaces through improved communication, collaboration, innovation, and mutual respect. ➡︎Which point did you like the most? ➡︎Can you suggest any other points? #juliecore #success

As leaders, we can always improve our communication to become more effective. Vision, values, and expectations are all on the line. Not to mention that communication plays a huge part in decision-making, problem-solving, and developing relationships among team members. Here are 4 key components for effective communication: 1️⃣ Clarity of message. Be clear about what you expect from your team and define what success looks like. This can include creating a shared understanding of organizational goals and objectives, outlining processes and procedures that will help the team reach those goals, and providing specific feedback on tasks that need to be done. Clarity helps ensure that everyone is on the same page and working towards a common goal. 2️⃣ Active listening. Ask questions and listen carefully to the answers from your team. This will allow you to gain insight into the dynamics at play within the group and understand what motivates each individual member. With this knowledge, you are better equipped to make informed decisions about how best to meet organizational goals while still taking into account individual needs and concerns. 3️⃣ Open communication. Create situations where team members feel comfortable sharing ideas, feedback, and solutions without fear of retribution or criticism. Also encourage constructive dialogue so that everyone feels heard, allowing for different perspectives to be considered early on in decision-making process. This can lead to more creative solutions overall. 4️⃣ Consistency. This is often overlooked, but if you aren't consistent with the above, none of it will matter much. It's important to be consistent and reliable with both verbal feedback and timely follow-through. Your team needs that structure, and it will lead to greater trust. While we do all have our own leadership style, the best leaders use the above strategies to be effective communicators. Would you add anything else?

"If you haven't said it, don't expect your people to know it. Communicating is much easier than mind reading." .....Natalie Hochstetter How you communicate is as important as what you communicate. A lack of commitment in your voice or the wrong non-verbal cues can create barriers in your communication that disrupt your messaging. Effective communication is central to our success, as individuals or within our organizations. It's a skill we can hone and refine, and when done well leads to better understanding, improved relationships, and increased productivity. Here are some thoughts on effective communication: As Individuals: Effective communication begins with active listening. Paying full attention to the speaker and not just hearing the words but understanding context, emotions, and intentions. Clear and concise communication minimizes misunderstandings. Using simple language, avoiding jargon and big words, and getting to your point ensures your message is easy to hear and understand. Always put yourself in the other person's place. Understand their perspective, emotional state, and needs. These insights enable you to tailor your communication to their mindset and frame of reference. Ask for and encourage open and honest feedback. Feedback helps anyone improve their communication skills, identify areas for growth, and continually refine their approach. Your body language, tone, and facial expressions are crucial to your message. Be aware of your habits and the signals you send when in direct dialogue with others. Organizationally: Establish transparent and consistent channels for communicating within your team. Ensure everyone knows how and where to share information, concerns, or feedback. Always have a unified message. Discrepancies lead to confusion and mistrust. All team members should agree on and align communications that involve your organization's mission, vision, values and strategic objectives. Invest in training programs to enhance the communication skills of your entire team. Effective communicators should be nurtured to become skilled at leading others. Be prepared for challenging events and circumstances with a well-defined crisis communication plan. Clarity and transparency during a crisis can help to prevent or minimize any damage to your business' reputation. Use the right level of communication to celebrate successes and create a positive communication culture. These moments inspire your teams and reinforce the value of effective communication. According to Tony Robbins, "To effectively communicate, we must realize that we are all different in the way we perceive the world, and we must use this understanding as a guide for how we communicate with others.” Stop reading your people's minds. Communicate directly with them if you want the best results. #CEOs #leadership #communication #execution Communicate better by going here https://lnkd.in/gXpc_pyu

Is poor communication killing your company? Poor communication in business is so common in organizations that many brush it off as just another corporate flaw. But, if left unchecked, it becomes a gateway to toxicity. When leaders fail to communicate clearly, consistently, and with purpose, confusion fills the void. People start guessing. Misinformation spreads. Distrust grows. And the gap between leadership and the rest of the organization widens. In many cases, it looks like this: - Leaders hold critical information close, sharing only what they think is necessary or maintains their control. - Internal updates lack meaning or connection to strategy, often sounding like corporate wallpaper. - The organization's employees don't know who its true stakeholders are, so external communication is shallow, inconsistent, or purely reactive. - Customers become abstract: mentioned in passing, but never truly understood, and often blamed when things go wrong. - Strategies, policies, and standards are written in a vacuum, ignoring employee and customer needs and feedback or what competitors are doing. How can you tell if you are drifting into toxic territory? Ask these questions: Are teams making up their own narratives about what's going on? Do important initiatives die in silence, without explanation? Are customers, employees, and/or partners expressing confusion or losing confidence. Do leaders dodge hard conversations or refuse to engage with uncomfortable feedback? Here’s how to turn this around before it breeds deeper, toxic problems: 1. Identify your key stakeholders. Map out exactly who needs to hear from you both internally and externally, and identify why and what they need to hear from you. 2. Consistently connect all of your communication to the business’s strategy and purpose. Make sure every message ties back to what you are trying to achieve and why it matters. 3. Be 100% transparent, especially when it is hard. Openly talk about risks, changes, and failures so people learn to trust your words. 4. Leverage structured channels that your audiences use. Provide regular updates, hold Q&A sessions, and conduct informal check-ins. Do not rely on rumors or one-off emails to keep people informed -- they don't work! 5. Make the customer real and evident. Bring customers into the work center, share customer stories and feedback, and provide competitive insights so your teams stay grounded in who they serve. Be a "Best Leader," not a toxic one. The best leaders use communication to pull people together around a shared mission, purpose, vision, and values. The toxic ones let silence or spin create a breeding ground for fear, blame, and speculation. What’s one way you could improve how you communicate vision, priorities, or problems with your team this week? ….. Follow me if you enjoy discussing business and success daily. Click on the double notification bell 🔔 to be informed when I post. ##betheeagle