Leading transformation isn't for the faint of heart. After guiding organizations through change, I've discovered these universal principles apply — Regardless of industry, size, or challenge. These 10 Commandments of Transformation are your guide: 1. Start With Why Without compelling purpose, transformation dies. Your team needs more than "what" - they need "why." Make it meaningful, make it matter. 2. Lead By Example You can't expect what you don't inspect. Transformation begins with your own behavior. Be the change before demanding it. 3. Communicate Relentlessly When you're sick of saying it, they're just starting to hear it. Use every channel, every meeting, every chance. Consistency creates clarity. 4. Honor Resistance as Feedback Resistance isn't obstruction - it's information. Listen before dismissing. Understand concerns to address them effectively. 5. Focus On Vital Few Trying to change everything ensures changing nothing. Choose your battles strategically. Concentrate energy where it matters most. 6. Celebrate Progress Small wins fuel big changes. Recognition drives continuation. Make progress visible to maintain momentum. 7. Build Coalitions No leader transforms alone. Champions multiply your impact. Cultivate allies at every level. 8. Balance Structure and Flexibility Plan thoroughly but adapt quickly. Rigid plans break under pressure. Agility enables success. 9. Measure What Matters Select metrics that drive behavior. What gets measured gets improved. Make success visible and trackable. 10. Sustain The Change Transformation isn't an event. Reinforcement prevents regression. Build systems that maintain momentum. Which commandment resonates most with your transformation journey?
Key Strategies for Successful Transformation
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Summary
Achieving a successful transformation requires more than just implementing new tools or strategies—it’s about aligning people, processes, and goals to create meaningful and sustainable change. By focusing on clear communication, collaboration, and adaptability, organizations can navigate complex changes and avoid common pitfalls.
- Start with a clear vision: Define a compelling "why" for the transformation that connects to your organization's goals and inspires collective action across teams.
- Empower your team: Involve employees at all levels in the change process, providing them with the support, tools, and training they need to adapt their behaviors and contribute to success.
- Measure and adapt: Establish metrics to track progress and outcomes, ensuring transparency and flexibility to make necessary adjustments along the way.
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You don’t have a tech problem. You have a trust problem. A behavior problem. A leadership problem. And no platform is going to fix that. If your transformation is stalling, it’s not the software. It’s the strategy behind it. Here are the 6 root causes behind failed transformations (and how to fix every single one): 1. No Executive Buy-In ↳ Why? If leaders aren’t visibly committed, no one else will be either. ↳ Solution: Tie the change to business outcomes. Make leaders walk the talk. 2. Tool-First Thinking ↳ Why? Buying tech without solving real problems leads to shelfware. ↳ Solution: Start with pain points. Solve real work, then layer in tools that scale it. 3. No Behavior Change ↳ Why? New systems won’t help if people go back to the old way. ↳ Solution: Make the change easy. Train, support, and co-create with teams on the ground. 4. Overcomplicated Rollouts ↳ Why? Big launches overwhelm people and create confusion. ↳ Solution: Pilot first. Prove value in one area, then expand with confidence. 5. No Clear Ownership ↳ Why? If everyone owns it, no one owns it. ↳ Solution: Assign transformation leaders with authority, not just a title. 6. Ignoring the Frontlines ↳ Why? Top-down change rarely works at the bottom. ↳ Solution: Build with the people doing the work. That’s where the real answers live. Tech doesn’t transform companies. People do. But only if you build something they believe in. ♻ Repost to stop someone from wasting millions on another failed rollout. 🔔 Follow Gabriel Millien for transformation strategies that actually work. 📌 Save this before your next kickoff call.
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Over the past few weeks, I’ve had several conversations with talent and learning leaders to better understand their priorities and perspective on the future. A recurring theme has been the work of those leading enterprise-wide transformation. These aren’t small, isolated projects, but bold efforts to fundamentally reshape how their organizations operate. Whether it’s rethinking company culture, driving skills-based initiatives, expanding career mobility, adopting AI, managing large-scale transformation, or implementing new leadership frameworks. These leaders are operating at the intersection of business strategy, people development, and organizational change. A question I often hear is: “What separates the most successful efforts from the rest?” After these conversations and dozens of guests on The Edge of Work, a few powerful patterns have emerged. Here are four that consistently show up: 🔶 Systems Thinking: They don’t approach these initiatives as standalone projects. Instead, they embed them into the full talent system, connecting culture, skills, mobility, leadership, and strategy into one cohesive ecosystem. Silos are broken. Work aligns to enterprise goals. 🔶 Coalition Building: While they’re accountable for outcomes, they don’t go it alone. These leaders act less like the “sage on the stage” and more like the “guide on the side,” bringing others along, building ownership across functions, and fostering collective success. 🔶 Change as a Practice: Change isn’t a task list; it’s a muscle. These leaders treat change management as an ongoing practice, embedding it into daily work, meeting people where they are (not just what the spreadsheet says) and continually reinforcing new behaviors to sustain momentum. 🔶 Business First Orientation: They lead as business strategists first. While deeply skilled in talent, they speak first in the native language of their business stakeholders, (then their own) connect initiatives to enterprise outcomes, and position people strategies as drivers of organizational performance. These are just a few of the themes I’ve observed. If you're leading enterprise-wide talent, skills, career, or AI initiatives, what resonates? What would you add? I’d love to hear your perspective. #talent #futureofwork #leadership
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Executives and employees continue to tussle over return-to-office and AI adoption. Mandates aren't working, but neither does individual chaos. There's a better path forward. I've been working with senior leaders navigating both workplace flexibility and AI adoption, and here's what's striking: the organizations succeeding at one tend to excel at both. Those struggling? They're making identical mistakes. We're repeating the same management failures: Only 25% of managers are trained to lead distributed teams. Only 22% of firms have clear AI adoption plans. After working with dozens of companies, talking with hundreds of leaders and listening to employee and experts, I've identified four pillars that drive success: 🎯 Talent Strategy: Know your "why" and your "who" before mandating anything: am I after top talent, does deep engagement matter, and if so are we willing to invest in human-centered leadership? 📊 Outcomes-Based Management: Measure results, not badge swipes or tool usage. Clear goals and transparent communication unlock alignment, build momentum, and enable trust. 👥 Team-Centered Approach: Teams are where real transformation actually happens; managers and employees building norms and redesigning how they work together. 📚 Learning Culture: Building learning mindset organizations requires investments in experimentation, iteration and support -- and a mindset that knows you're never "done" getting better at how you work. The companies thriving five years from now won't be those with the "right" hybrid policy or "best" AI tools. They'll be the ones that built cultures capable of evolving with whatever changes come next. But I need your input: Which of these four pillars is your biggest challenge right now? Are you struggling with unclear strategy, activity-focused metrics, top-down mandates, or one-time policy thinking? Full framework and diagnostic tool: https://lnkd.in/gyc9ucNA What am I missing? Where do you see organizations getting this right? #FutureOfWork #Leadership #ChangeManagement
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65% of AI & Tech Transformations Fail 🚫 Why? Because they forget one thing: People. I've spent 25+ years in healthcare leadership, and here's what I know: transformation fails when we forget the human element. Digital transformations often fall short of expectations. Why? Because we're solving the wrong problem. 7 critical shifts needed in 2025: 1/ From Tools to Trust ↳ Technology doesn't transform workplaces. People Do. ↳ Start with psychological safety and clear communication. ↳ Build trust before introducing new tools. 2/ From Training to Translation ↳ Stop teaching "how to use tools." ↳ Start showing "how tools improve lives." ↳ Connect every change to personal growth. 3/ From Metrics to Meaning ↳ Move beyond efficiency metrics. ↳ Measure impact on well-being and job satisfaction. ↳ Track how transformation enables better work-life integration. 4/ From Control to Collaboration ↳ Replace top-down mandates with team-led initiatives. ↳ Create innovation councils across departments. ↳ Let solutions emerge from front-line expertise. 5/ From Speed to Sustainability ↳ Stop rushing digital adoption. ↳ Build systems that support long-term resilience. ↳ Focus on sustainable change management. 6/ From ROI to Human Impact ↳ Expand success metrics beyond financial returns. ↳ Measure employee engagement and retention. ↳ Track improvements in work-life quality. 7/ From Digital to Hybrid Excellence ↳ Balance automation with human judgment. ↳ Preserve meaningful human interactions. ↳ Create frameworks where technology amplifies humanity. Real transformation isn't about adopting new technology. It's about enabling people to do their best work. In healthcare, I've seen both sides: - Teams that resist change because they don't see the "why" - Teams that embrace change because they shape the "how" The difference? Leadership that prioritizes people over processes. ♻️ Share if this resonates ➕ Follow Dr. Elise Victor for more.
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How can you address the challenge of convincing executives to view organizational change capability as a #StrategicImperative, rather than merely a tactical, project-by-project concern? Prosci recently completed a study with 267 experienced #ChangeManagement professionals, and we gathered their input on this question (and many more): What tactics have you found most effective to help executives view organizational change capability as a strategic imperative? While the finishing touches are being put on the report (Scott Anderson, PhD is creating a masterpiece), I had to share these specific examples for each of the top eight ways to position change capability as a must-have and strategic imperative. Print it out, grab a highlighter, and activate the #ProsciResearch to increase your impact! 🗺 1) Link to Strategy Create a simple one-page visual that maps each major change initiative to specific strategic objectives. Develop a "strategy realization scorecard" that tracks how change management activities contribute to achieving strategic goals. 💰 2) Demonstrate ROI Create a simple ROI calculator that compares the costs of change management activities against the potential financial benefits of successful change implementation. Develop before-and-after case studies that highlight the financial impact of well-managed change initiatives. 🧠 3) Educate Leadership Organize a "Change Management for Executives" workshop series. Create a "Change Leadership Playbook" that outlines key change management concepts and their strategic implications. 📊 4) Measure and Report Create a "Change Management Dashboard" that visualizes key metrics related to change readiness, adoption rates, and business outcomes. Implement a regular "Change Pulse" survey to track employee sentiment and engagement throughout the change process. 🏆 5) Share Success Stories Develop a "Change Management Hall of Fame" that showcases successful change initiatives and their outcomes. Create short video testimonials from employees and leaders who have experienced the benefits of well-managed change. 🛠 6) Build Internal Capability Establish a "Change Agent Certification Program" to train employees across different departments. Create a "Change Champions Network" that meets regularly to share best practices and support ongoing change initiatives. 🤝 7) Engage Stakeholders Conduct regular "Change Strategy Sessions" with key stakeholders to gather input and align on change priorities. Create a "Stakeholder Engagement Matrix" that outlines specific roles and responsibilities for each stakeholder group throughout the change process. 🛡 8) Address Resistance Create a "Resistance Management Toolkit" that includes templates for resistance assessment and mitigation planning. Implement regular "Change Readiness Check-ins" to identify and address potential sources of resistance before they escalate. Which of these #ResearchActivation tips will you try next week? #AncoraImparo
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Harsh truth: No matter where you sit in an organization, if you can't connect what you do...your value at the organization is limited. Here’s what leaders need to know about transformation: 1. Empathize with Your Team's Current State • Take the time to genuinely understand the challenges, fears, and aspirations of your team members • Put yourself in their shoes and consider how their current circumstances are impacting their motivation and performance • Acknowledge their struggles and demonstrate that you've been there too, building trust and rapport 2. Define a Clear and Compelling Destination • Articulate a vivid vision of where you want to lead your team or organization • Paint a picture of the future state that is both ambitious and achievable, inspiring your team to stretch beyond their comfort zone • Communicate this destination consistently and passionately, rallying your team around a shared purpose 3. Break Down the Journey into Manageable Steps • Deconstruct the transformation process into specific, actionable milestones • Identify the critical skills, resources, and mindset shifts required at each stage of the journey • Celebrate progress along the way, recognizing the efforts and achievements of your team as they move closer to the destination 4. Empower Every Team Member to Be a Change Agent • Emphasize that transformation is not just the responsibility of leadership, but of every individual in the organization • Encourage team members to identify opportunities for improvement within their own roles and spheres of influence • Provide the tools, training, and autonomy necessary for team members to drive change at all levels 5. Accelerate the Speed of Transformation • Recognize that in today's fast-paced business environment, the speed of transformation is a critical competitive advantage • Foster a culture of experimentation and iteration, encouraging your team to rapidly test and refine new ideas • Streamline decision-making processes and remove bureaucratic barriers that slow down progress Remember, transformation is not a one-time event, but an ongoing process of growth and adaptation. As a leader, your role is to create an environment where transformation can thrive, and to inspire your team to embrace the challenges and opportunities that come with change. Join the 12,000+ leaders who get our weekly email newsletter. https://lnkd.in/en9vxeNk
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Ever heard of the Lippitt-Knoster Model for Managing Complex Change? It's a classic in the change management world, laying out the essential pieces needed to navigate big transformations. Taking a cue from that, I've adapted it to fit the world of digital transformation. There are seven key elements you can't afford to miss: Vision, Strategy, Objectives, Capabilities, Architecture, Roadmap, and Projects & Programs. Skip any one of these, and you're asking for trouble. Here’s why each one matters: • 𝐕𝐢𝐬𝐢𝐨𝐧: This is the 'what' of your transformation. A clear vision gives everyone a target to aim for, aligning all efforts and keeping the team focused. • 𝐒𝐭𝐫𝐚𝐭𝐞𝐠𝐲: Think of this as the 'why' and 'how.' A solid strategy explains the logic behind your vision, showing how you plan to get there and why it's the best route. It’s designed to guide everyone in the company on how to make decisions that support the vision, aligning all efforts and keeping the team focused. • 𝐎𝐛𝐣𝐞𝐜𝐭𝐢𝐯𝐞𝐬: These are your milestones. Clear, specific objectives make it easy to measure success and ensure everyone knows what's important. Without them, you can easily veer off course and waste resources. • 𝐂𝐚𝐩𝐚𝐛𝐢𝐥𝐢𝐭𝐢𝐞𝐬: These are what your company will now be able to do that it wasn't able to before in order to achieve the objectives. These can be organizational capabilities (like improved decision-making), technical capabilities (such as real-time operational visibility), or other types like enhanced customer engagement or streamlined processes. • 𝐀𝐫𝐜𝐡𝐢𝐭𝐞𝐜𝐭𝐮𝐫𝐞: A robust architecture ensures all your tech works together smoothly, preventing inefficiencies and costly headaches. This includes various types of architecture such as data architecture, IT infrastructure architecture, enterprise architecture, and functional architecture. Effective architecture is central to reducing technical debt and aligning software with broader business transformation goals. • 𝐑𝐨𝐚𝐝𝐦𝐚𝐩: Your roadmap is the game plan. It lays out the sequence of actions, helping you avoid uncertainty and missteps. It's your guide to getting things done right. • 𝐏𝐫𝐨𝐣𝐞𝐜𝐭𝐬 & 𝐏𝐫𝐨𝐠𝐫𝐚𝐦𝐬: These are where the rubber meets the road. Actionable projects and programs turn your strategy into reality, making sure your plans lead to real, tangible outcomes. From my experience, I think '𝐂𝐚𝐩𝐚𝐛𝐢𝐥𝐢𝐭𝐢𝐞𝐬' and '𝐑𝐨𝐚𝐝𝐦𝐚𝐩' are the two most overlooked. What do you think? ******************************************* • Follow #JeffWinterInsights to stay current on Industry 4.0 and other cool tech trends • Ring the 🔔 for notifications!
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I was excited to see McKinsey & Company share research about teams that is very much in line with the work we are doing. Team-focused transformations can lead to 30% efficiency gains in organizations that implement these strategies effectively. The tough part? Not all teams are created equal, so this approach is a bit more complex. Here are four actions leaders can take to build a network of effective teams, based on case studies of organizations. One: Identify the Highest Value Teams Start transformation by identifying high-value teams. Select teams aligned with the organization’s purpose. Empower teams through guided journeys and support from facilitators. Begin with a core group, then add teams in waves. The result: cultural shifts, improved agility, and measurable results. Two: Activate the Teams Give teams clear goals and decision-making power. Cut bureaucracy and empowered teams. Teams focused on high-value work and involved key stakeholders. The result: faster decisions, better collaboration, and continuous improvement. Three: Lift the Leaders to Support Their Teams Traditional leadership skills must evolve to inspire purpose and remove obstacles. Leaders act as connectors, share successes, and address challenges. A growth mindset helps leaders navigate new ways of working. The result: empowered teams, faster decision-making, stronger collaboration, and a scalable transformation driven by purpose-led leadership. Four: Scale this Approach to More and More Teams Share success stories to inspire enthusiasm and highlight the benefits of the transformation. Measure impact with tools like team barometers, tracking alignment, mood, trust, and teamwork levels. Scale transformation by moving from prioritized teams to a broader group of value-creating teams. The result: scalable transformation driven by a network of change agents. The result of all of these steps: significant performance improvements.
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With a staggering 70% of transformations ending in failure and global spending on these initiatives expected to surpass $3.4 trillion, it's clear that conventional approaches are falling short and a new radically different approach is needed. I firmly believe that the key to success lies in getting your organization into alignment. In alignment, every element of your business should work cohesively to fulfill the organization's purpose. There are two critical dimensions to alignment. - Vertical alignment: harmonizing strategies, goals, knowledge, and activities from the C-suite down to individual contributors. This involves defining everyone's role precisely so it's clear how they contribute to the organization's purpose. - Horizontal Alignment: emphasizing effective collaboration and coordination. Across various business and functional areas. This means breaking down silos and fostering synergies. So that units work effectively to achieve common goals and objectives. To achieve alignment, and I mean in A. Real. Tangible. Way, a common languages needed. This language creates a shared understanding across diverse perspectives. Enabling clear communication by removing ambiguity and confusion. It fosters collaboration in delivering on a complex transformational agenda. For a common language to be effective. It must satisfy three criteria. - It has to be should be business oriented, which is critical for driving change through the lens of how the organization creates and delivers value. - It must facilitate cross-functional connectivity linking concepts from different teams through that common language to tear down organizational silos and promote stronger communication and collaboration. - It must represent different levels of granularity being useful for both senior leadership and lower-level staff at the same time. I've considered this question extensively. My conclusion is that the only candidate that satisfied these criteria is process. This requires organizations to invest in building a process capability to create and maintain an inventory of all processes. This new and holistic method is the antidote to transformation failures and is the key to your organization succeeding into the digital age! This approach will save time, money, and be significantly more effective in delivering on the business vision for the transformation.