Change Management Strategies That Cultivate High Performance

Rebuilding a High-Performing Team in an RTO World: A Client’s Success Story When my executive client was tasked with bringing his 650-person department back to the office after four years of remote work, we knew the challenge wasn’t just logistical—it was strategic - and his concern wasn’t just about getting people back to their desks but ensuring he had the right people in the right roles to drive business success. Through our collaboration, we decided to develop a two-phase approach that allowed him to manage change effectively while restructuring his team for optimal performance. Phase 1: Managing the Change of RTO (Months 1-3) Rather than rushing into assessments and restructuring, we agreed that it was best to focus on re-acclimation first. 🔹 Gradual Reintegration: He implemented a structured return—starting with three days in-office before scaling up—giving employees time to adjust. 🔹 Listening Sessions: My client led discussions with teams to understand concerns, workflows, and career aspirations post-remote. 🔹 Cultural Reset: He modeled the company values, reinforced the why behind RTO, and reinforced the culture in every meeting. Phase 2: Assessing & Restructuring the Team (Months 3-6) Once stability was established, the next step was restructuring the team for the future. 🔹 Skills & Contribution Audit: Partnering with HR and others, my client assessed whether each role still aligned with business needs. He found that some functions were now redundant, while others required a new skill set after four years. 🔹 Team Effectiveness Review: He restructured teams to improve efficiency and positioned high performers in roles that leveraged their strengths. 🔹 Strategic Reassignment & Exits: Some employees transitioned into new, more fitting roles. Others, who struggled to adapt or no longer aligned with the business, were respectfully transitioned out. Still others were supported in their current roles with new training to equip them to succeed in the future. Messaging the Changes: Transparency & Stability 🔹 Communicating the Vision: Early on, we knew framing the restructuring as an opportunity was important. 🔹 One-on-One Conversations: My client ensured employees moving into new roles—or out of the company—had clear, respectful conversations about their next steps. 🔹 Rebuilding Trust: By reinforcing that changes were intentional and strategic, employees recognized the thoughtfulness that had been invested in the changes. The Outcome? He's rounding out his six month and says his department is performing at a higher level than pre-pandemic. It's not been easy and there have been a few surprises, but he knows his team is set up for long-term success. What my client learned was that returning to the office wasn't the real challenge - rebuilding the right team was. If you’re navigating RTO and need to reassess your team for long-term success, let’s connect.👇

High performance doesn’t just appear because you have cool perks. It comes from environments where people can actually do their best work. Here’s what that looks like in practice: 1. Role clarity beats perks every time ↳People disengage faster from unclear jobs than from offices without snacks. ↳Write 90-day success metrics into every job description so expectations are never vague. 2. Pay equity builds more trust than benefits ↳A visible comp framework where two people in the same role can explain why their pay is different. 3. Recognition fuels consistency ↳Teams don’t need pizza parties. They need specific, public acknowledgment of the impact they made (“Your onboarding process cut client ramp time in half”). 4. Growth opportunities retain top talent ↳Perks don’t replace a clear path to bigger challenges. ↳The best performers leave when their learning curve flattens not when the snack bar runs dry. 5. Autonomy creates ownership ↳Remote or hybrid teams thrive when measured by outcomes, not hours. ↳Flexibility without accountability is chaos, but flexibility with clear goals is a growth multiplier. 6. Psychological safety drives innovation ↳Teams won’t take risks if they fear public failure. ↳Leaders who respond to mistakes with curiosity get better ideas, faster. That’s what keeps your best people  and gets their best work.

Any manager can have a high-performing team. Pick one and take action today (tips below): 1. Set a Clear Mission Average teams execute tasks. High-performing teams drive outcomes. Your team needs to know exactly: • Why their work matters • How it impacts the company • What winning looks like The mission isn't a statement. It's their North Star for daily decisions. 2. Hire Aligned Talent High performers want to work with high performers. Stop compromising on: • Work ethic • Learning appetite • Team-first mentality One mediocre hire can destroy your culture. One fantastic hire can elevate everyone. 3. Care for Your Team High performance requires high trust. Get serious about: • Understanding their personal goals • Supporting their life challenges • Being there when it matters The best performers choose teams that care. Show them that's you. 4. Give Real Support High performers need rocket fuel, not red tape. Invest in: • Spaces that raise their energy • Tools that multiply their impact • Resources that accelerate results Remove one major obstacle weekly. Watch their productivity soar. 5. Respect Autonomy High performers need freedom to excel. Start trusting them to: • Design their approach • Make key decisions • Own their outcomes Micromanagement suffocates excellence. Give them space to innovate. 6. Reward Generously High performers know their worth. Get aggressive with: • Above-market compensation • Accelerated growth tracks • Meaningful recognition Don't wait for annual reviews. Reward excellence in real-time. 7. Develop Constantly High performers crave mastery. Create opportunities for: • Skill growth • Stretch assignments • Leadership development Treat learning like a priority. Not an after-party. 8. Eliminate Problems High performers hate waste. Ruthlessly target: • Broken processes • Unnecessary meetings • System inefficiencies Every barrier you remove Multiplies their impact. The difference between good and great teams? Great teams get better every day. Pick one area. Take action today. Watch your team transform. Helpful?  ♻️ Repost to help others.  💡 Follow Dave Kline for more.

In a world where stability feels comforting, your capacity to navigate uncertainty determines what's truly possible. According to McKinsey & Company's 2025 Adaptability Index, organizations with high change readiness outperform competitors by 52% in market share growth and demonstrate 47% faster recovery from market disruptions. Here are three ways to transform change resistance into strategic advantage: 👉 Create "future-back thinking" rituals. Regularly practicing visualization of desired future states before mapping backward reduces change anxiety by 64%. Design structured processes that normalize positive future imagination as a core organizational competency. 👉 Implement "change partnership" protocols. Pair stability-oriented team members with naturally adaptive colleagues to create balanced change navigation teams. These partnerships demonstrate 3.4x greater implementation success than traditional top-down change management. 👉 Practice "possibility mapping". Replace threat-response with opportunity identification when disruption emerges. Build adaptive capacity by immediately documenting three potential advantages for every perceived challenge in the change landscape. This works and neuroscience confirms it: constructive change engagement activates your brain's reward pathways rather than threat responses, enhancing creativity, reducing cortisol, and enabling higher-order problem-solving. Your organization's resilience isn't built on rigid planning—it emerges from a culture where change becomes the most reliable competitive advantage. Coaching can help; let's chat. Follow Joshua Miller #executivecoaching #change #mindset

I was excited to see McKinsey & Company share research about teams that is very much in line with the work we are doing. Team-focused transformations can lead to 30% efficiency gains in organizations that implement these strategies effectively. The tough part? Not all teams are created equal, so this approach is a bit more complex. Here are four actions leaders can take to build a network of effective teams, based on case studies of organizations. One: Identify the Highest Value Teams Start transformation by identifying high-value teams. Select teams aligned with the organization’s purpose. Empower teams through guided journeys and support from facilitators. Begin with a core group, then add teams in waves. The result: cultural shifts, improved agility, and measurable results. Two: Activate the Teams Give teams clear goals and decision-making power. Cut bureaucracy and empowered teams. Teams focused on high-value work and involved key stakeholders. The result: faster decisions, better collaboration, and continuous improvement. Three: Lift the Leaders to Support Their Teams Traditional leadership skills must evolve to inspire purpose and remove obstacles. Leaders act as connectors, share successes, and address challenges. A growth mindset helps leaders navigate new ways of working. The result: empowered teams, faster decision-making, stronger collaboration, and a scalable transformation driven by purpose-led leadership. Four: Scale this Approach to More and More Teams Share success stories to inspire enthusiasm and highlight the benefits of the transformation. Measure impact with tools like team barometers, tracking alignment, mood, trust, and teamwork levels. Scale transformation by moving from prioritized teams to a broader group of value-creating teams. The result: scalable transformation driven by a network of change agents. The result of all of these steps: significant performance improvements.

Stop spending so much time setting goals for your team. Start changing their habits: 45% of our daily behaviors are habits. • They happen unconsciously • They happen automatically • They happen naturally And as a result, they happen easily. No one resists pouring their morning cup of coffee. • They prioritize it • They protect it • They savor it High-performing teams know this. And use it to their advantage. The teams create rituals. ➝ Like the Navy Seals After Action Reviews The leaders enforce it. ➝ Like Jeff Bezos mandating 6-page Memos The people give it a secret language. ➝ Like Bridgewater's Radical Transparency And slowly, the team shows up differently. Until different is the new normal. And the new normal is higher performance. Here are 7 habits that yield outsized results: 1. Daily Metrics • Give everyone a number • Make the scoreboard public • Track progress visually ➝ Tip: Celebrate improvements, not just targets 2. Daily Feedback • Let them self-critique first • Start with "Did this meet expectations?" • Reinforce winning behaviors ➝ Tip: Make it a conversation, not a conviction 3. Weekly Network Outreach • 2-3 connections per team member • Keep relationships warm • Show gratitude or find value-add when connecting ➝ Tip: Share success stories to motivate outreach 4. Weekly Called Shots • AM: 3-5 commitment bullets • PM: Brief explanation for misses • Friday: Summarize reflections ➝ Tip: Share transparently to increase accountability 5. Weekly BWWB • Brags: Team wins • Worries: Perceived risks • Wonders: New opportunities • Bets: Clarify priorities ➝ Tip: Lead by example. Share yours 6. Weekly Loom Wrap-Up • Record short video updates • Show emotion and tone • Build connection at scale ➝ Tip: Keep it under 3 minutes 7. Monthly Cleanout • List all recurring problems • Prioritize as a team • Dedicate a day to fixes ➝ Tip: Measure the gains from fixes Remember: We don't achieve big goals all at once. We achieve them by stacking small wins day after day after day. Don't overthink it. Pick one habit to start. Commit for 30 days. Adjust based on results. ♻️ Share to help someone 🔔 Follow Marsden Kline more Join our free session on July 24 @ Noon ET "How AI Can Make You a More Persuasive Leader" https://lnkd.in/e37ph8ib

We don’t resist change. We resist not knowing where we’ll land. Most pushback is rational. We hold on to what’s worked because the next step isn’t clear. If we don’t see the logic, If it doesn’t feel safe to try we stall. Every time. The job isn’t to “manage resistance.” It’s to de-risk what’s ahead. Here are 7 strategies that have helped my teams (and me) move through change faster: 1. Model it first → If leaders don’t go first, nothing moves. → We follow behavior, not slide decks. 2. Share the why, not just the timeline → Don’t wait for the perfect plan. → Share what’s changing, what’s at stake, and what we’re betting on. 3. Involve the people closest to the work → Real alignment doesn’t come from top-down decisions. → It comes from early input. 4. Make the first step feel doable → We don’t need the full blueprint. → Just a clear first move we can act on with confidence. 5. Train for what’s different → Belief ≠ readiness. → We resist when we don’t feel equipped. 6. Name what’s really going on → Resistance often hides fear or confusion. → Ask early. Ask directly. Don’t let it build. 7. Show it’s working and work hard on what’s not → Small wins build trust. → But trust grows faster when we’re honest about what still needs fixing. Most of us try to scale with complexity. But the real unlock? We simplify. That’s how we move forward - together. * * * I talk about the real mechanics of growth, data, and execution. If that’s what you care about, let’s connect.