Change Management Best Practices For Leaders

Most change initiatives don't fail because of the change that's happening, they fail because of how the change is communicated. I've watched brilliant restructurings collapse and transformative acquisitions unravel… Not because the plan was flawed, but because leaders were more focused on explaining the "what" and "why" than on how they were addressing the fears and concerns of the people on their team. People don't resist change because they don't understand it. They resist because they haven't been given a compelling story about their role in it. This is where the Venture Scape framework becomes invaluable. The framework maps your team's journey through five distinct stages of change: The Dream - When you envision something better and need to spark belief The Leap - When you commit to action and need to build confidence The Fight - When you face resistance and need to inspire bravery The Climb - When progress feels slow and you need to fuel endurance The Arrival - When you achieve success and need to honor the journey The key is knowing exactly where your team is in this journey and tailoring your communication accordingly. If you're announcing a merger during the Leap stage, don't deliver a message about endurance. Your team needs a moment of commitment–stories and symbols that anchor them in the decision and clarify the values that remain unchanged. You can’t know where your team is on this spectrum without talking to them. Don’t just guess. Have real conversations. Listen to their specific concerns. Then craft messages that speak directly to those fears while calling on their courage. Your job isn't just to announce change, but to walk beside your team and help your team understand what role they play in the story at each stage. #LeadershipCommunication #Illuminate

Too often sales managers and VP's 'Set Expectations' but then are SHOCKED when people don't follow through. More often than not it's because they skipped some VERY important steps when it comes to rolling out anything new. So for change management to really occur, any new process, these are the steps you have to follow. 1. Sell vs Tell - Sell WHAT you want done. Tell the story. Tell the impact. Sell the WHAT, not just tell it. 2. Explain the how - Aka WGLL (wiggle aka what good looks like) - Here is what good looks like. 3. Teach and Train - Don't just assume people know how to do it! You have to actually teach it step by step. 4. Get Agreement and Commitment - You need direct agreement back saying 'yes I will do this thing and I feel confident i can do this thing' 5. Do it together - The first few weeks/iterations ideally are done as a group. Get the momentum going, get the questions out of the way, etc. 6. Inspect and Follow Up - Don't let weeks go by and THEN check in. That needs to be done before something is due AND after. Don't wait for the miss. 7. The 4 R's - Recognize (If they did it, recognize them for it!) Reward (same idea, what does it unlock) Repercussion (If they didn't what are the repercussions) Repeat/Repetition (Keep it going. Review, Update, etc) This is change management. So if there are certain things your team is supposed to be doing but arent... Go to these 7 steps. Did you miss something?

Too often, I’ve been in a meeting where everyone agreed collaboration was essential—yet when it came to execution, things stalled. Silos persisted, friction rose, and progress felt painfully slow. A recent Harvard Business Review article highlights a frustrating truth: even the best-intentioned leaders struggle to work across functions. Why? Because traditional leadership development focuses on vertical leadership (managing teams) rather than lateral leadership (influencing peers across the business). The best cross-functional leaders operate differently. They don’t just lead their teams—they master LATERAL AGILITY: the ability to move side to side, collaborate effectively, and drive results without authority. The article suggests three strategies on how to do this: (1) Think Enterprise-First. Instead of fighting for their department, top leaders prioritize company-wide success. They ask: “What does the business need from our collaboration?” rather than “How does this benefit my team?” (2) Use "Paradoxical Questions" to Avoid Stalemates. Instead of arguing over priorities, they find a way to win together by asking: “How can we achieve my objective AND help you meet yours?” This shifts the conversation from turf battles to solutions. (3) “Make Purple” Instead of Pushing a Plan. One leader in the article put it best: “I bring red, you bring blue, and together we create purple.” The best collaborators don’t show up with a fully baked plan—they co-create with others to build trust and alignment. In my research, I’ve found that curiosity is so helpful in breaking down silos. Leaders who ask more questions—genuinely, not just performatively—build deeper trust, uncover hidden constraints, and unlock creative solutions. - Instead of assuming resistance, ask: “What constraints are you facing?” - Instead of pushing a plan, ask: “How might we build this together?” - Instead of guarding your function’s priorities, ask: “What’s the bigger picture we’re missing?” Great collaboration isn’t about power—it’s about perspective. And the leaders who master it create workplaces where innovation thrives. Which of these strategies resonates with you most? #collaboration #leadership #learning #skills https://lnkd.in/esC4cfjS

Over the past few weeks, I’ve had several conversations with talent and learning leaders to better understand their priorities and perspective on the future. A recurring theme has been the work of those leading enterprise-wide transformation. These aren’t small, isolated projects, but bold efforts to fundamentally reshape how their organizations operate. Whether it’s rethinking company culture, driving skills-based initiatives, expanding career mobility, adopting AI, managing large-scale transformation, or implementing new leadership frameworks. These leaders are operating at the intersection of business strategy, people development, and organizational change. A question I often hear is: “What separates the most successful efforts from the rest?” After these conversations and dozens of guests on The Edge of Work, a few powerful patterns have emerged. Here are four that consistently show up: 🔶 Systems Thinking: They don’t approach these initiatives as standalone projects. Instead, they embed them into the full talent system, connecting culture, skills, mobility, leadership, and strategy into one cohesive ecosystem. Silos are broken. Work aligns to enterprise goals. 🔶 Coalition Building: While they’re accountable for outcomes, they don’t go it alone. These leaders act less like the “sage on the stage” and more like the “guide on the side,” bringing others along, building ownership across functions, and fostering collective success. 🔶 Change as a Practice: Change isn’t a task list; it’s a muscle. These leaders treat change management as an ongoing practice, embedding it into daily work, meeting people where they are (not just what the spreadsheet says) and continually reinforcing new behaviors to sustain momentum. 🔶 Business First Orientation: They lead as business strategists first. While deeply skilled in talent, they speak first in the native language of their business stakeholders, (then their own) connect initiatives to enterprise outcomes, and position people strategies as drivers of organizational performance. These are just a few of the themes I’ve observed. If you're leading enterprise-wide talent, skills, career, or AI initiatives, what resonates? What would you add? I’d love to hear your perspective. #talent #futureofwork #leadership

An open door means nothing if people don't feel safe walking through it. Most leaders struggle with team communication. Not because they're bad leaders— But because they mistake silence for everything being fine. Silence hides your biggest risks. If you see even one of these signals, pay attention: 1. The sudden drop in questions → When "any questions?" gets zero response That's fear, not clarity 2. The quick "yes" to every proposal → When pushback disappears overnight You've lost the real conversations 3. The "everything's fine" updates → When status reports are too perfect Problems are hiding in plain sight 4. The private back-channels → When feedback comes through others Direct trust is broken 5. The missing disagreements → When was the last time someone challenged you? Harmony isn't always healthy Here's what actually works: 1. Ask Better Questions → Not: "How's everything going?" → But: "What obstacle should I know about?" → And: "What would you do differently?" 2. Create Multiple Channels → Schedule skip-level meetings → Set up anonymous feedback loops → Use async channels for timely inputs 3. Go Where They Are → Walk the floor (or virtual rooms) → Join project channels → Show up in their space, not yours → Engage with those whom you haven't heard from Most importantly: Act on what you hear—even if you disagree. Nothing kills trust faster than ignored input. When people see their input matters, they'll give you more of it. Leadership is active, not passive. Stop waiting. Start seeking. 💬 Leaders: What other listening mechanisms work for you? ---- Follow me, tap the (🔔) Omar Halabieh for daily Leadership and Career posts

Change is a team sport. When the stakes rise, I do something radical: I pick up the phone (yes—your smartphone still makes calls). I ring a few friends and colleagues to brainstorm, pressure-test my hypothesis, and—sometimes—just vent. That helps too. How I use my “Change Council”: ✔️ Keep 5–7 trusted friends, colleagues, or ex-colleagues who’ll brainstorm with you—and call your BS when you need it ✔️ Share a crisp 1–2 pager: what you’re seeing, the challenge, and options to act/learn/get more data ✔️ Ask for feedback on your read, context from what they’re seeing, and red flags in your plan ✔️ Play out the plan together—and adjust sequencing What usually happens: 🆕 Fresh info shifts my perception  🎯 My point of view sharpens, and I can say it better  📣 Comms—vision, plan, and why now—get stronger  💡 Confidence grows (or I pause to gather more data, which is a win too) Prompts I always ask: “What are YOU seeing?” “Am I missing something?” “What would you do in my place?” Six smart voices + a good pre-read beats going it alone. —— Who’s on your informal change council—and what’s the one question you always ask? Tag the first person you’d call. #Leadership #ChangeManagement #NavigatingChange #Product #Engineering #Tech #Management

A common partnership snafu is that companies want partnership success, but don’t provide the resources to get there. I heard of a case where a whole marketing team quit, the partnerships team was given no marketing support, and they didn't yet have an integration with product -- and yet, the CEO expected the partnership strategy to deliver instant revenue. Wild. But not uncommon. Partnerships can't thrive in a vacuum. They need cross-functional support—marketing, product integration, sales enablement—all aligned to succeed. Before you set revenue targets for your partnerships, ask yourself: Do we have the resources to support them? If the answer is no, you have to help your leadership teams to reconsider their expectations. To help create the cross-functional support needed for partnerships to thrive, here are four strategies: 1. Involve Cross-Functional Leaders from the Very Beginning Bring key leaders from marketing, sales, and product into the partnership planning phase. Early involvement gives them a sense of ownership and ensures they understand how partnerships align with their own goals. Strategy: Schedule a kick-off meeting with stakeholders from each relevant department. Create a shared roadmap that outlines how partnerships will impact each team and their specific contributions. 2. Tie Partnership Success to Department KPIs To gain buy-in, tie partnership goals directly to the KPIs of each department. Aligning partnership outcomes with what each team is measured on ensures they have skin in the game. Strategy: During planning sessions, ask each department head how partnerships can contribute to their targets. Build specific KPIs for each function into the overall partnership strategy. 3. Create a Resource Exchange Agreement Formalize the support needed from each department with a resource exchange agreement. This sets clear expectations on what each function will contribute—whether it's a dedicated product team member for integrations or marketing resources for co-branded campaigns. It turns vague promises into commitments. Strategy: Draft a simple document that outlines the roles, responsibilities, and deliverables each team will provide, then get sign-off from department heads and the executive team. 4. Demonstrate Early Wins for Buy-In Quick wins go a long way toward securing ongoing resources. Identify a small pilot project with an internal team that shows immediate impact. Whether it's a small co-marketing campaign or a limited integration, these early successes build momentum and demonstrate the value of supporting partnerships. Strategy: Select one or two partners to run a pilot with, focused on delivering measurable outcomes like leads generated or product adoption. Use this success story to demonstrate value to other departments and secure further commitment. Partnership success requires cross-functional alignment. Because partnerships don’t happen in a silo.

Leadership today isn’t what it used to be. There was a time when managers could succeed by: * Enforcing rules instead of inspiring commitment * Expecting loyalty instead of earning trust * Rewarding long hours instead of real impact That time is gone. The workforce has changed. Employees expect clarity, autonomy, and purpose. The leadership habits that worked five years ago won’t work today. The Data Is Clear: Leadership Has Changed * Leaders who coach instead of command see a 32% increase in team performance (McKinsey). * Only 21% of employees trust their leadership (Gallup). * High psychological safety leads to 76% higher engagement and 50% lower turnover. Old leadership habits are breaking teams. The best leaders are shifting. Four Mindset Shifts You Need to Make in 2025 1. From “Control = Leadership” to “Trust = Leadership” Micromanagement kills performance. High-trust organizations outperform low-trust ones by 286% (Harvard Business Review). Instead of controlling every detail, ask: “Here’s the outcome I need. How do you think we should get there?” Coaching Question: If you stepped away for 30 days, would your team thrive or fall apart? 2. From “Effort Matters Most” to “Impact Matters Most” Busyness isn’t a badge of honor—it’s a failure of delegation. Overworked employees are 68% more likely to disengage. Results-driven teams see 23% higher profitability (Gallup). Instead of rewarding effort, ask: “How can we get this same result in half the time?” 3. From “I Give Feedback” to “I Create a Feedback Culture” Top-performing teams give feedback in all directions (Google). If your team never challenges you, they don’t feel safe enough to. Instead of one-way feedback, ask: “What’s one thing I can do to support you better?” 4. From “They Work for Me” to “I Work for Them” The best leaders don’t see their teams as employees—they see them as partners. Instead of asking, “Why aren’t they performing?” ask: “What’s getting in their way, and how can I remove it?” The Leaders Who Adapt Will Win The best people won’t stay for outdated leadership. And the leaders who don’t evolve will get left behind. So here’s the part no one tells you: You can keep leading the same way and keep getting the same results. Or—if you know it’s time for a shift—you can reach out. Because the best leaders don’t wait until they’re struggling to change. They change before they need to. Your move.

If we're going to be effective with the execution of our organization's strategy it's going to hinge on the skills and capabilities of the leaders and managers we entrust with accomplishing it. The difference between a good strategy and its successful implementation lies in the hands of those who consciously lead others, recognize what's happening, and don't see giving up as an option. Here is what that takes: Articulation of Vision. Effective leaders possess a clear vision of desired outcomes and communicate it compellingly, ensuring everyone understands their goals and how to achieve them. Transparent Communication. Regular, open communication is essential. Managers who keep teams informed about progress, changes, and challenges foster a culture of trust and engagement, listening to feedback and responding to concerns. Goal Alignment. Effective managers ensure individual goals align with key initiatives at every level, breaking down the strategy into actionable plans for each department, team, and individual. Resource Allocation. Successful leaders allocate and manage resources—time, budget, and talent—efficiently, investing where needed to support critical aspects of the strategy. Clear Expectations. Winning at strategy execution requires clear expectations and performance standards, defining actions, metrics, and milestones to guide teams. Accountability. Leaders inspire accountability by supporting their teams, reviewing performance, removing obstacles, and helping them get unstuck when needed. Agility. Strategies require adjustment in response to internal and external changes. Leaders who pivot quickly ensure their organization remains on track despite unforeseen challenges. Problem-Solving Skills. Effective managers anticipate obstacles and develop contingency plans, addressing issues promptly to minimize disruptions. Regular feedback loops help leaders assess progress and make necessary adjustments. Empowerment and Collaboration. Effective leaders empower their teams by delegating authority and responsibility, this builds trust, ownership, and innovation, while enhancing cross-functional collaboration. Continuous Learning. Investing in training and development enhances your team's skills and capabilities, equipping them to execute at high levels daily. We recognize that all of this represents a significant amount of work. However, integrating these attributes into a dynamic process can make them disciplined habits that can lead to the results you need. What are you currently doing to enhance your people's understanding of strategy and its execution? #CEOs #Leadership #Strategyexecution #Attribute

Most technology leaders at larger companies will tell you that implementing AI and generative AI at scale is no small task. Many will also tell you that strong change management is one of several components of a successful implementation plan but the most challenging to get right. As widespread use of generative AI has taken shape, there are a handful of themes I’ve heard consistently about change management as it relates to the technology: ✋🏽 Preparing for resistance: Introducing generative AI may be met with apprehension or fear. It's crucial to address these concerns through transparent communication and consistent implementation approaches. In nearly every case we are finding that the technology amplifies people skills allowing us to move faster versus replacing them. 🎭 Making AI part of company culture and a valued skill: Implementing AI means a shift in mindset and evolution of work processes. Fostering a culture of curiosity and adaptability is essential while encouraging colleagues to develop new skills through training and upskilling opportunities. Failure to do this results in only minimal or iterative change. ⏰ Change takes time: It’s natural to want to see immediate success, but culture change at scale is a journey. Adoption timelines will vary greatly depending on organizational complexity, opportunities for training and—most importantly—clearly defined benefits for colleagues. A few successful change management guiding principles I have seen in action: 🥅 Define goals: Establishing clear objectives—even presented with flexibility as this technology evolves—will guide the process and keep people committed to their role in the change. 🛩 Pilot with purpose: Begin small projects to test the waters, gain insights and start learning how to measure success. Scale entirely based on what’s working and don’t be afraid to shut down things quickly that are not working 📚 Foster a culture of learning: Encourage continuous experimentation and knowledge sharing. Provide communities and spaces for people to talk openly about what they’re testing out. 🏅 Leaders must be champions: Leaders must be able to clearly articulate the vision and value; lead by example and be ready to celebrate successes as they come. As we continue along the generative AI path, I highly suggest spending time with change management resources in your organization—both in the form of experienced change management colleagues and reading material—learning what you can about change implementation models, dependencies and the best ways to prioritize successes.