AI Guidance for Non-Technical Professionals

I'm knee deep this week putting the finishing touches on my new Udemy course on "AI for People Managers: Lead with confidence in an AI-enabled workplace". After working with hundreds of managers cautiously navigating AI integration, here's what I've learned: the future belongs to leaders who can thoughtfully blend AI capabilities with genuine human wisdom, connection, and compassion. Your people don't need you to be the AI expert in the room; they need you to be authentic, caring, and completely committed to their success. No technology can replicate that. And no technology SHOULD. The managers who are absolutely thriving aren't necessarily the most tech-savvy ones. They're the leaders who understand how to use AI strategically to amplify their existing strengths while keeping clear boundaries around what must stay authentically human: building trust, navigating emotions, making tough ethical calls, having meaningful conversations, and inspiring people to bring their best work. Here's the most important takeaway: as AI handles more routine tasks, your human leadership skills become MORE valuable, not less. The economic value of emotional intelligence, empathy, and relationship building skyrockets when machines take over the mundane stuff. Here are 7 principles for leading humans in an AI-enabled world: 1. Use AI to create more space for real human connection, not to avoid it 2. Don't let AI handle sensitive emotions, ethical decisions, or trust-building moments 3. Be transparent about your AI experiments while emphasizing that human judgment (that's you, my friend) drives your decisions 4. Help your people develop uniquely human skills that complement rather than compete with technology. (Let me know how I can help. This is my jam.) 5. Own your strategic decisions completely. Don't hide behind AI recommendations when things get tough 6. Build psychological safety so people feel supported through technological change, not threatened by it 7. Remember your core job hasn't changed. You're still in charge of helping people do their best work and grow in their careers AI is just a powerful new tool to help you do that job better, and to help your people do theirs better. Make sure it's the REAL you showing up as the leader you are. #AI #coaching #managers

"You’re not “not technical enough.” You’re actually what AI needs most, and no one’s told you that yet. Every day, companies spend fortunes on AI… Only to roll out tools that fail quietly, or worse, publicly. Why? Because the people with actual domain expertise - the people who know how the work really gets done - weren’t "technical" enough to be in the room. 𝗦𝗼 𝘁𝗵𝗲 𝘀𝘆𝘀𝘁𝗲𝗺 𝗴𝗲𝘁𝘀 𝗯𝘂𝗶𝗹𝘁 𝘄𝗶𝘁𝗵𝗼𝘂𝘁 𝘁𝗵𝗲𝗺. ❌ It misses context ❌ It ignores edge cases ❌ It fails the smell test 𝗛𝗲𝗿𝗲’𝘀 𝘄𝗵𝗮𝘁 𝗔𝗜 𝗰𝗮𝗻’𝘁 𝗱𝗼 𝘄𝗶𝘁𝗵𝗼𝘂𝘁 𝘆𝗼𝘂: * Spot when data looks right but *feels* wrong * Know why something *shouldn’t* be automated * Catch the one red flag that only a seasoned human would notice Your judgment isn't optional. It’s essential. So, if you’ve been feeling like an outsider in the AI conversation, time to change that. You’re actually the main character. 𝗧𝗿𝘆 𝘁𝗵𝗶𝘀: * Ask: “How would I know if this AI output is wrong?” * Join one AI pilot in your org. Not as a tester. As the voice of reality. * Start small. But start. You don’t need to become an AI engineer. You need to bring your irreplaceable intelligence to the table. The future of AI isn’t just technical. It’s human + domain intelligence. What’s one AI recommendation you’ve seen that wouldn’t pass your ‘smell test’? Share below, we all learn from those mistakes. 𝗙𝗼𝗹𝗹𝗼𝘄 𝗺𝗲 for weekly AI thinking strategies that work. 𝗦𝘂𝗯𝘀𝗰𝗿𝗶𝗯𝗲 to never miss practical insights that upgrade your outcomes. 𝗗𝗠 𝗺𝗲 if you build this system - I'd love to hear how it works for you.

Want to future-proof your career and start leveraging AI? Here's how I did it, ranked from easiest to most ambitious: 1️⃣ 𝗥𝗲𝗮𝗱 𝘂𝗽 𝗼𝗻 𝗔𝗜 𝘁𝗿𝗲𝗻𝗱𝘀, 𝗿𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗹𝗲 𝘂𝘀𝗲, 𝗮𝗻𝗱 𝘁𝗲𝘀𝘁 𝘁𝗼𝗼𝗹𝘀 𝘁𝗼 𝗴𝗲𝘁 𝗮𝗰𝗾𝘂𝗮𝗶𝗻𝘁𝗲𝗱 • 𝗥𝗘𝗔𝗗: https://lnkd.in/eT-nzYP9 I recommend Heather Murray 's AI for Non-Techies Newsletter. It's a fun treasure trove of useful information. • 𝗥𝗘𝗦𝗣𝗢𝗡𝗦𝗜𝗕𝗟𝗘 𝗨𝗦𝗘: AI (Generative AI especially) is not infallible. Learn about the mistakes it can make, the issues it can cause, and how to navigate them. • 𝗧𝗘𝗦𝗧 (𝗜𝗻 𝗧𝗵𝗲 𝗙𝗹𝗼𝘄 𝗼𝗳 𝗪𝗼𝗿𝗸): For $15/mo, Canva is an amazing option because you can test alot of current capabilities. For $20/mo, Microsoft Copilot Pro can be added to your Office 365 account. Also for $20/mo, Google offers AI premium for your workspace (GMail, Docs, Sheets, etc). 2️⃣ 𝗔𝗽𝗽𝗹𝘆 𝘁𝗼 𝘆𝗼𝘂𝗿 𝗰𝘂𝗿𝗿𝗲𝗻𝘁 𝗿𝗼𝗹𝗲 𝗮𝗻𝗱 𝘀𝘁𝗮𝗿𝘁 𝗽𝗿𝗮𝗰𝘁𝗶𝗰𝗶𝗻𝗴 𝘀𝗽𝗲𝗰𝗶𝗳𝗶𝗰 𝗔𝗜-𝗿𝗲𝗹𝗮𝘁𝗲𝗱 𝘀𝗸𝗶𝗹𝗹𝘀. If your company offers access to AI tools, get access and use them according to their use policy. If not, create sample scenarios at home and practice. 3️⃣ 𝗙𝗶𝗻𝗱 𝗮𝗻 𝗔𝗜 𝗺𝗲𝗻𝘁𝗼𝗿 𝘄𝗵𝗼 𝗵𝗮𝘀 𝗺𝗮𝗱𝗲 𝗮 𝘀𝗶𝗺𝗶𝗹𝗮𝗿 𝗰𝗮𝗿𝗲𝗲𝗿 𝘁𝗿𝗮𝗻𝘀𝗶𝘁𝗶𝗼𝗻. Share that you're interested in learning more in your field. Ask if coworkers or your LinkedIn network if anyone incorporated AI into their work. Offer to continue to learn together. 4️⃣ 𝗔𝘁𝘁𝗲𝗻𝗱 𝗔𝗜 𝘄𝗲𝗯𝗶𝗻𝗮𝗿𝘀 𝗮𝗻𝗱 𝗲𝘃𝗲𝗻𝘁𝘀 𝘁𝗼 𝗼𝗽𝗲𝗻 𝘆𝗼𝘂𝗿 𝗲𝘆𝗲𝘀 𝘁𝗼 𝗻𝗲𝘄 𝗽𝗼𝘀𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀. There's no shortage of free webinars, conferences, etc. talking about AI. Get involved. 5️⃣ 𝗘𝗻𝗿𝗼𝗹𝗹 𝗶𝗻 𝗰𝗼𝘂𝗿𝘀𝗲𝘀 𝗮𝗻𝗱 𝗴𝗲𝘁 𝗰𝗲𝗿𝘁𝗶𝗳𝗶𝗲𝗱 𝗶𝗻 𝗔𝗜 𝗳𝘂𝗻𝗱𝗮𝗺𝗲𝗻𝘁𝗮𝗹𝘀 𝗳𝗼𝗿 𝘆𝗼𝘂𝗿 𝗳𝗶𝗲𝗹𝗱. Professional organizations and technology vendors offer lots of free training for specific use cases. 6️⃣ 𝗝𝗼𝗶𝗻 𝗮𝗻 𝗔𝗜 𝗽𝗶𝗹𝗼𝘁. Talk to your manager about opportunities. Make it one of your professional goals to stand out. If they aren't there, contact your professional or volunteer organizations. 7️⃣ 𝗣𝗶𝘁𝗰𝗵 𝗮 𝗽𝗿𝗼𝗷𝗲𝗰𝘁 𝘁𝗼 𝗴𝗲𝘁 𝗵𝗮𝗻𝗱𝘀-𝗼𝗻 𝗲𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲. Use what you've learned to pitch an opportunity to create value at your company, your professional, or your volunteer organizations. Do these make sense for you? How are you going about it? #artificialintelligence #innovation #changemanagement #technology #digitaltransformation

Most non-technical people approach AI the wrong way. They assume they need to dive into algorithms, learn how models work, or take expensive courses that leave them more confused than before. The result? Wasted time, frustration, and little practical understanding of how AI actually fits into their world. But there’s a better way—one that doesn’t involve writing a single line of code. In my latest article, I break down three practical techniques that help non-technical professionals build real AI intuition: 1️⃣ Blackboxing – Focus on what AI does, not how it works (for now). 2️⃣ Deconstructing AI in Practice – Analyze real-world applications like a detective. 3️⃣ Systems Thinking – Understand AI’s impact beyond isolated tools. These methods will give you a structured way to engage with AI, filter out the hype, and apply it effectively in your industry—without wasting months on theory. If you’re serious about building AI literacy without drowning in unnecessary complexity, you’ll want to read this. https://lnkd.in/dPdx5Ut5