Search vs. Chat: Why “Leakproof” Changes the Game
https://www.urbanoutfitters.com/shop/hybrid/owala-freesip-24-oz-water-bottle?color=081&size=ALL&type=STANDARD&_Bath=&creative=&device=c&g_acctid=312-7

Search vs. Chat: Why “Leakproof” Changes the Game

When you type “best leakproof water bottle” into Google, the results are predictable. Big brands like Hydro Flask, Yeti, and Stanley dominate. Why? Because they’ve invested in backlinks, SEO infrastructure, and ad budgets. In search, visibility is about who can outspend and out-optimize the competition.

But ask the same question in Chat, and the outcome looks different. Instead of a scroll through affiliate blogs and shopping ads, you’ll get a conversational summary. One brand comes up over and over: Owala FreeSip.

It isn’t the biggest player. It doesn’t have the SEO footprint of Stanley or Hydro Flask. But Owala has something else: its leakproof lid is consistently praised in reviews and descriptions. That single feature—reinforced by thousands of consumer mentions—signals clearly to AI models that Owala is the best fit for “leakproof.”


What this tells us about discovery today

  • Search rewards SEO, authority, and budget. The game is about placement.
  • Chat rewards clarity and relevance. The game is about signal strength.

If you want your product to stand out in an AI-driven world, you can’t just optimize for Google. You need to engineer features people care about, and then make sure those features are communicated clearly in product copy, customer reviews, and brand messaging.

Leakproof is a perfect example. Stanley is viral, Hydro Flask is iconic, Yeti is premium—but none of them own the “leakproof” association the way Owala does. That’s why Owala wins in Chat.


The bigger shift

This isn’t just about water bottles. It’s about the future of product discovery. In search, SEO made you rank. In chat, resonance makes you visible.

For challenger brands, that’s an opportunity. If you deliver on a feature that matters—and ensure the market talks about it—you can show up alongside, or even ahead of, the biggest players.

The question for brands today is: Are you still optimizing for yesterday’s search, or are you preparing to resonate in tomorrow’s chat?

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