Right place, right time: Optimizing the customer journey at every stage
We’re back with the third edition of Recharge’s LinkedIn newsletter, where we dive into the freshest content on DTC trends, industry insights, and Recharge news.
Today, we’re covering:
- How to optimize the shopper journey at every stage
- New upsell, gifting, and account management features
- Tactics to reduce CX debt
Optimizing the shopper journey with Primal Kitchen
In the first episode of a two-part segment on our Hit Subscribe podcast, we chatted with Primal Kitchen’s Anna Simon, Director of Digital Marketing. Learn Anna’s tried-and-true strategies for optimizing the shopper journey at every stage, plus ways to target customers at the right time for cross-sells and upsells.
New Recharge features to maximize your MRR
Recent updates give you more ways to increase your monthly recurring revenue through upsell and gifting options—plus, you can now more easily manage your Recharge account.
- Allow your customers to gift a shipment instead of skipping it.
- Power targeted upsell campaigns and more with the latest update to our Klaviyo integration.
- Reference past bills, update your plan, and edit your payment info right from the new billing page.
Recommended by LinkedIn
Head to our Product Roadmap page to learn about new Recharge features and Early Adopter programs.
Maximize profits by reducing Customer Support burden
You can generate more profit year-round by implementing a few simple strategies to decrease your Customer Support ticket volume. Our latest video covers every major Recharge feature aligned with this goal—and some are as simple to enable as clicking a button.
And don’t miss these other stories (we couldn’t stop at just three):
- Our friends at Sellry shared their ecommerce strategies to plan for the 2023 holiday season.
- Curious about the impact your checkout can make? Learn all about the benefits of Shopify Checkout.
- Don’t forget to register for our Q2 What’s new with Recharge webinar on June 21!
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