Reimagining the enterprise with an AI-led Operating Model

Your monthly roundup of the key technology and leadership trends from HCLTech Trends and Insights  

Welcome to the September edition of the HCLTech Trends and Insights newsletter, where we showcase the latest developments in technology and business innovation.   

This month, we spotlight the transformative power of the AI-led Operating Model, a strategic framework that integrates AI across products, platforms and processes to drive agility, resilience and human-centric innovation. As outlined in HCLTech’s latest research report, The Blueprint to AI-led Operating Model, this approach is helping enterprises move from experimentation to execution — scaling AI with trust, speed and purpose. 

In addition to sharing insights on this shift, we’ve explored how leaders across HR, manufacturing, cybersecurity and product engineering are navigating the AI-led transformation and unlocking new sources of value.

Key themes highlighted across these topics in the past month are summarized for you below. 

Empowering transformation through people and process 

In this video podcast, Satish Srinivasan, AVP, Digital Business Services at HCLTech, discusses how role clarity, value stream alignment and cross-functional collaboration are essential to scaling AI. He emphasizes that transformation is not just technical — it’s deeply human. 

Watch the conversation:

Scaling AI across the enterprise 

Srinivas Kompella, SVP and Global Lead, Data and AI at HCLTech, explains how multidisciplinary teams and productization are key to scaling AI, highlighting the importance of trust, governance  and agile data strategies.

Read more:

Driving platform-led innovation 

Sadagopan Singam, EVP and Global Head of SaaS and Enterprise Platform Edge Services at HCLTech, discusses how GenAI demands a cultural shift, agile leadership and real-time feedback loops to drive enterprise-wide transformation.   

Read more:

Reimagining onboarding with GenAI 

Shweta Sehgal Mittal, Country HR Head for UAE, Oman and Turkey, shares how HCLTech built a GenAI-powered onboarding solution in just one day. This initiative reduced induction time from three hours to 30 minutes, showcasing how even non-technical professionals can lead AI innovation.   

Read more:

Navigating digital transformation in manufacturing 

Shankar Gopalkrishnan, EVP, MEGA-LT at HCLTech, outlines how manufacturers can overcome digital transformation challenges through adaptable frameworks, workforce engagement and proactive cybersecurity.   

Read more:

Managing security in the AI era

Based on a LinkedIn Live hosted by HCLTech Trends and Insights, Amit Mishra, Jeff Crume and Guy Shanny explore the risks of informal AI adoption and the need for robust governance, cross-functional collaboration and proactive security to balance innovation with compliance. 

Read more:

Physical AI: Enabling the next wave of innovation 

Sukant Acharya, EVP and Global Head, Physical AI and AIoT business at HCLTech, describes how AI plays a 360-degree role in merging operational and information technologies, unlocking new possibilities in robotics, drones and smart machinery.   

Read more:

Accelerating innovation with silicon-to-software collaboration

Anand Swamy, EVP and Head of Tech and ISV Ecosystems at HCLTech, highlights how ecosystem-first strategies and silicon-to-software integration are accelerating AI scalability, reducing costs and enabling sustainable innovation.

Read more:

Transforming product engineering in heavy industries 

V G Krishnamurthy, EVP and Global Head of Delivery – MEGA-LT, ERS at HCLTech, shares how AI is transforming product engineering by reducing prototyping, enhancing quality and enabling predictive design.   

Read more:

In between editions of the HCLTech Trends and Insights Monthly Roundup, you can explore the latest stories impacting business and society by following us on LinkedIn or visiting us at Trends and Insights.