Agentic AI and the Future of Intelligence
Welcome to this edition of LatentView’s ‘Why’ Axis monthly newsletter. This newsletter is your one-stop shop for understanding what's happening across industries – and, more importantly, WHY it matters. We present the most interesting industry developments from the LatentView lens.
Industry Perspectives
Financial Services
Balancing autonomy with accountability in the age of intelligent commerce
The rise of AI agents that can independently discover, evaluate, and even complete purchases is a major shift for digital commerce and for the financial world as a whole. We’re now stepping into a space where intelligent systems don’t just help us, but actually act on our behalf.
Of course, that kind of autonomy brings new challenges. Risk management, fraud prevention, data security, and compliance all need to keep pace with this level of intelligence. The key is finding the right balance, putting strong guardrails in place so innovation doesn’t race ahead of safety. If done right, this evolution could completely reshape the way global commerce works, making transactions faster, smarter, and built on a whole new level of trust.
-Parijat Banerjee, Global Head, Financial Services, LatentView Analytics
CPG
AI agents reshaping the CPG value chain
AI is no longer something on the sidelines for consumer goods companies. It’s becoming a part of how we make decisions, design products, and engage customers every day. From product design to supply chain optimization and customer engagement, AI is influencing decisions at every stage of the value chain. On the business side, AI is powering demand forecasts, pricing strategies, and content personalization with a level of speed and precision that was unimaginable a few years ago.
We’re already seeing AI agents help consumers find what they need faster and make smarter choices. The real value is in using these tools to cut down manual work, improve speed, and get clearer insights. It’s not about replacing people, it’s about helping teams focus on what really drives growth.
-Kaushik Boruah- Business Head, CPG and Hospitality, LatentView Analytics
LatentView Insights and Highlights
In this interaction with CIOInsider, Rajan Sethuraman, CEO, LatentView Analytics, highlighted that the real challenge in taking AI projects from proof-of-concept to production lies not in the model itself, but in the strength of the data foundation supporting it. He explained that without a scalable, secure, and governed data infrastructure, even the most advanced GenAI models cannot deliver sustainable impact.
Rajan discusses the importance of building a data-driven culture that builds collaboration between humans and AI, ensuring that innovation remains both responsible and measurable. He emphasizes that enterprises realizing true AI success are those that focus on strengthening their data foundation, nurturing the right culture, and driving adoption that directly links AI initiatives to business outcomes.
LatentView’s CHRO, Remadevi Thottathil, sees flexibility as a strategic advantage, not just a policy. In this interview with People Matters, she shares her thoughts on how workplaces should be intentionally designed, combining purposeful in-person moments with well-planned remote experiences. For her, flexibility is built on trust, outcomes, and empathy, not hours or attendance.
She emphasizes that hybrid work should be by design, balancing autonomy and belonging, and structure and creativity. Guided by LatentView’s culture of curiosity, innovation, and inclusion, her approach uses flexibility to drive engagement, performance, and long-term growth, helping employees stay connected, empowered, and purposeful wherever they work.
At LatentView, we believe education extends far beyond traditional classrooms, and the Chennai Kaalpandhu League (CKL) stands as a testament to that belief. As our flagship CSR initiative, CKL leverages the power of football to nurture teamwork, leadership, and confidence among children from Chennai’s government schools. What began as an effort to promote sports and inclusivity has evolved into a transformative platform that empowers young minds to dream bigger and build a sense of purpose and belonging.
The finals held at J. L. Nehru Stadium, Chennai, on September 13, saw Kuthambakkam Government School emerge victorious in both categories, clinching the Girls’ title 1–0 and the Boys’ title 2–0.
The event was graced by Indian cricketer T. Natarajan and national-level rifle shooter Narmada Nithin, whose presence inspired the young athletes to continue pursuing excellence both on and off the field.
Vinodhini Baskaran, Manager at LatentView Analytics, discusses the paradigm shift AI is bringing to engineering. She shares how using AI to generate test cases has reduced her manual effort by nearly 60–70%, giving her more time to focus on brainstorming and solution design. This isn’t about replacing human skill; it’s about augmenting it and making AI a collaborative partner.
Events
Upcoming events
Data + AI world tour
We’re on a world tour, sparking the most exciting conversations in Data and AI!
As a key sponsor and Elite Partner of Databricks, we’re proud to be part of the Data + AI World Tour 2025. Our experts are joining leaders across the globe to explore how our partnership with Databricks is helping enterprises unlock the full potential of data and drive innovation at scale. After successful stops in São Paulo, Dallas, and Atlanta, we’re now heading to New York City on November 13 and Chicago on November 19.
Recent Events
The New ROI: Return on Innovation| September 25, 2025, The Savoy, London
Recommended by LinkedIn
LatentView and Decision Point Analytics brought together leaders from CPG, financial services, industrial, and digital-first firms to discuss how enterprises are rethinking value creation in the AI era at the The New ROI: Return on Innovation roundtable at The Savoy, London.
Rajan Sethuraman, CEO, LatentView Analytics delivered the welcome note highlighting that realizing returns from AI requires linking business levers such as innovation, RGM, and commercial excellence, while also underlining LatentView’s growing European footprint and its strengthened analytics capabilities through the Decision Point integration.
The first panel, “The Innovation Edge: Powering Commercial Excellence and RGM,” moderated by Rajesh Gupta, Co-Founder & President, Decision Point discussed expanding RGM beyond pricing to integrate insights, supply chain, and commercial planning. Ajay Ahuja from Kellanova shared how data-led packaging redesigns helped boost Pringles’ market share, while Akshat Pipersenia from Unilever spoke about aligning innovation with supply chain execution. Both emphasized that embedding agentic AI for proactive insights will be critical, if organizations can manage change and tie technology to business impact.
The second panel, “Pilot to Payoff: Getting the Competitive Advantage with AI,” moderated by Ravi Shankar, Founder & CEO, Decision Point, featured Andrew Phillips from Apex Group), Himanshu Shah from Sudarshan Chemical Industries, and Aditya Sehgal from Asgard World. The discussion focused on moving from AI pilots to scalable, sustained impact—stressing that success depends on business alignment, data readiness, and embedding AI in workflows rather than chasing model perfection.
The event concluded with a live demo of LatentView’s Insights Analyst Agent, an agentic AI solution that automates reporting, surfaces promotional insights, and accelerates decision-making across marketing, supply chain, and commercial planning.
Not Another AI Conference: Real stories. Real impact. | October 2, 2025, Hotel Nia, Menlo Park, CA
Not Another AI Conference broke away from hype-driven AI events to share real-world perspectives on how enterprises are operationalizing AI. Rajan Sethuraman, CEO, LatentView Analytics, opened the event by highlighting the gap between AI experimentation and enterprise-scale execution, stressing the need for strong data foundations, clear objectives, and people-process alignment.
The first joint session, “Architecting 10x Growth: From Smart Analytics to AI-Powered Impact,” featured Shikha Agarwal from Yelp and Prasun Velayudhan from LatentView Analytics). They outlined a Build–Optimize–Scale framework and introduced LatentView’s RAISE ( (Retrieve, Analyze, Implement, Sync, Execute) framework designed to guide responsible AI adoption and ensure that automation serves the customer experience, not the other way around.
The second joint session, “Back to the Data: Fueling AI’s Future,” featured Mike Becker from Stellarus and Parijat Banerjee from LatentView Analytics. Parijat noted that most AI projects fail due to poor data quality and trust gaps, stressing the need for structured, governed data. He shared real-world use cases, including an AI-first transformation with Stellarus. Mike explained how Stellarus leveraged this foundation through natural-language queries and predictive models to enhance patient care and reduce emergency visits.
The final panel, “Based on a True Story: Real Journeys of AI Driving Excellence,” moderated by Mahalakshmi Nageswaran from LatentView brought together Swetha Sunkara from Dell Technologies, Lee Davidson from AssetMark, Sharleen Sy from Adobe, and Vishal Mahna from AVEVA. They discussed AI governance, explainability, digital twins, and the importance of preserving creativity in the age of automation.
The event concluded with a showcase of LatentView’s AI-powered enterprise solutions — LASER, MARKEE, BeagleGPT, and ObserveAI. Together, these sessions and showcases reinforced LatentView’s mission to move AI from theory to tangible enterprise impact and helping leaders to rethink data, accelerate adoption, and operationalize innovation.
Shifting Gears at Topgolf - Exclusive Networking Event| October 7, 2025, Topgolf, 500 Great Lakes Crossing Dr, Auburn Hills, Detroit, MI
LatentView was delighted to host Shifting Gears, its networking event held on October 7, 2025. The evening brought together industry leaders for engaging discussions on the latest trends in analytics and AI in manufacturing, complemented by a friendly game of golf.
In partnership with Databricks, LatentView continues to create platforms that foster impactful ideas, collaboration, and shared learning to shape the future of intelligent manufacturing.
DataAisle | October 9, 2025, Marriott Santa Fe, Mexico City
LatentView Analytics and Decision Point Analytics co-hosted a dynamic roundtable in Mexico City focused on the impact of AI on organizations and the unique challenges shaping adoption across LATAM.
The event opened with a keynote from Jennifer Cuccaro, AIGP, who explored the evolving role of AI as both a growth driver and a governance challenge. Her address set the tone for a lively panel discussion moderated by Miguel Angel Ruz Alvarez, featuring Jennifer Cuccaro, Julio Alcalde, and Rajan Sethuraman, CEO, LatentView Analytics. The speakers brought diverse perspectives, spanning strategy, data, and transformation, but converged on a shared vision: LATAM’s AI growth must be grounded in sustainability, context, and capability-building.
Dreamforce 2025
We participated in Dreamforce 2025, which took place from October 14–16 in San Francisco. The event brought together leaders, innovators, and visionaries to discuss how data, AI, and CRM are redefining the future of business. Our team was there to engage in meaningful conversations around the power of real-time data, generative AI, and intelligent automation and how these technologies are reshaping customer engagement, decision-making, and enterprise growth.
Recognitions
LatentView Analytics has received the Minsky Award for Excellence in AI 2025 at AIM's Cypher for Most Innovative Use of AI in Service Delivery for LASER, our innovative solution for enterprise knowledge search. LASER solves a critical enterprise problem: instant access to the right information. The impact: 78% reduction in IT helpdesk ticket creation time, 11+ hours saved per employee weekly, and hundreds of hours freed up annually for strategic work.
Rajan Bala Venkatesan, CFO, LatentView Analytics has been awarded the Confederation of Indian Industry CFO Excellence Award 2025. This recognition celebrates Rajan's exceptional financial leadership, strategic vision, and commitment to driving innovation at LatentView.
Podcasts
Rajan Sethuraman, CEO of LatentView Analytics, joined industry leaders at DataCamp’s “The Executive Guide to Data & AI Literacy” alongside John Thompson, Senior VP & Principal of GenAI Program & AI Products, The Hackett Group, Syed Salman Rabbani (VP & Head of AI at a leading financial organization), and Sue Kraemer, Faculty, University of Washington Bothell).
Rajan emphasized that building a culture of experimentation is key to driving successful AI adoption. He highlighted that today’s technology landscape enables rapid prototyping and iterative experimentation across a broad range of business problems, allowing organizations to move from ideas to impact faster.
Rajan underscored that encouraging teams to test new ideas, embrace learnings from failures, and iterate quickly can unlock innovation and accelerate value realization. However, he noted that this mindset must be anchored in a strong data foundation, ensuring that every experiment is informed by accurate, reliable, and trustworthy data.
The shift to Generative Engine Optimization (GEO) is rewriting the rules of brand visibility. With AI-generated answers dominating search, old SEO tactics are becoming obsolete. Boobesh Ramadurai, Practice Head - Marketing Analytics COE, at LatentView Analytics, shared key insights for marketers to effectively navigate the new world of AI-powered content and strategy in this episode of The Beginner's Guide to AI hosted by Dietmar Fischer.
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