Operationalizing GenAI isn't just a technical challenge — it's a learning process. At Zocdoc, we didn’t set out to “add AI.” We set out to understand where GenAI could actually make a difference and how to build for reliability, safety, and real-world use and value. This post from our Tech Blog unpacks what we learned: 📌 How to scope high-value use cases 📌 Where GenAI doesn’t make sense 📌 What it takes to go from prototype to production in a healthcare setting For teams navigating the noisy, fast-moving GenAI landscape: this is the kind of experimentation and learning that grounds progress. Read the full post: https://lnkd.in/efrxhkay
How Zocdoc operationalized GenAI for healthcare
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