Transcript

So my name is Will Maynard. I'm the owner of Goshen Area Storage. My wife and I opened it a few months ago. We built it ground up construction. It is our first facility. So a white label's been fantastic on the setup side. I, I came to them, we had a business, a plan. We were still just an empty lot at the time and all I really had was a a business name and a web domain. They helped us set everything up, uh, starting from, you know, integrating with storage, getting that customer lease set up so that we've got standard, a good standard practices for our, for our customers before we even checked in the first customer. I think for me, knowing that I take a lot of comfort in the fact, knowing that there's somebody out there who's watching this business all the time on my behalf, right? So I, I don't do this full time just yet. This being my first facility and it's always great when I log into storage and I can see, oh, we got a lead. Ohh, they've already followed up on it and here they are moved in. They had trouble with the gate. They've already called. They've gotten that fixed and I didn't have to do anything. So that, that's my favorite part is knowing that they're, they're helping us put together the nuts and bolts of the, the really intricate part of the everyday operations. You know, we because we have looked at a couple different management companies and we are, we are our own boots on the ground as far as the physical management of the facility. And I was really looking for somebody who had a strong reputation on helping us manage the digital side. You know, especially being a ground up construction and not really knowing exactly how to market. I was looking for somebody who's going to help us both, you know, manage the business and market it. And white Label had a really strong reputation for both of us. You know, I have an overall a really positive experience. You know, every problem that we've had that, that we've, they've been super responsive and helping us fix it. And I love having that call center that's available to my customers solving problems I don't even know about. So I, I, I, I really do enjoy, you know, being a part of the white label team.