Federal Workforce Summit: Key Takeaways on Talent, Experience, and Modernization

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View profile for Virginia Huth

The Fed Whisperer | Transforming Complexity into Clarity and Inspiration into Innovation | NAPA Fellow | Board Member

All all-star panel at yesterday's Summit on the Future of the Federal Workforce! Thanks to Jason Miller for moderating.... with 201K federal employee departures since February 2025, the stress on the federal talent is real. Key takeaways: Avery Muse: Employee experience is still the biggest missing link. McKinsey shows productivity losses when EX is neglected — and government still runs on stitched-together legacy systems that pull time away from mission. Melvin Brown II: We’ve built some CX muscle, but we still need modernization and consolidated data. Don’t burn year-end dollars — invest in IT working capital funds (MGT Act) or TMF — but there’s still no enterprise-level strategy. Elizabeth Kolmstetter, Ph.D.: The federal workforce is exceptional — many are literally working for free. We need to leap, not tinker. 9/11 showed what is possible ; Elizabeth led the hiring of 15K screeners at TSA hired in just a year using skills-based hiring! Wonzie Gardner: We've got brain drain, we working juniors harder, and furloughed staff feel devalued. HR is built for transactions, not empowerment — AI can handle the transactions, so let's empower our employees. Where do we go: Shift from task-based / Title 5 to talent-based systems. Move from hierarchy to wire-archy. Replace org charts with work charts. Center EX like we center mission. #FutureOfWork #FederalWorkforce #GovHR #SkillsBasedHiring #EmployeeExperience #PublicSectorInnovation #AIinGovernment Michelle Clark, PMP Steve Dobberowsky Jared Bogert Amanda Wellborne Jesse McKernan James Bernath

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Avery Muse

Technology Executive (Former SES) | Digital & Business Transformation, Total Experience, IT Operations

4w

Thank you, Virginia Huth, for capturing the discussion and key takeaways so thoughtfully! It was an honor to join such an insightful panel. Completely agree — centering the employee experience is essential if we want to unlock productivity and strengthen the federal mission. Appreciate you keeping this important conversation going!

Kevin R Cooke Jr

General Deputy Assistant Secretary for Fair Housing and Equal Opportunity at the U.S. Department of Housing and Urban Development

3w

Sorry I missed this

Michael Gibbons, MBA

🔓 Follow for posts on federal career hacks, leadership & culture | GS-15 Strategist, Mentor & Podcast Host unlocking empowerment for ambitious Feds

3w

Wow superstar panel! Where can we get the replay or transcript?

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