How AI is transforming customer experience: AICX Summit

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AI is changing CX fast, but the real shift is happening in the day to day work. At the AICX Summit, these leaders will break down what is actually working: - Caela Castillo, Director of CX at JAXXON: Brand voice and support aligned across every channel. - Courtney Anderson, CX Manager at Princess Polly: Bringing personality to high velocity fashion support with the right automation. - Jordan Gesky, Associate Director of Customer Experience at True Classic: Scaling CX with AI while keeping the human experience intact. - Larry T., Post Purchase Experience Expert at parcelLab: Smarter post purchase journeys that protect retention. If you want a real look at where CX is going in 2025, this is the one to be at. Register: https://lnkd.in/gn9hSHdK #AI #CXstrategy #AICXSummit

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