MSPs evolve from managers to advisors: insights from MSP GLOBAL

MSPs keep systems running... ⚙️ But are your clients seeing the real business impact? You monitor uptime and prevent outages 🖥️ But what about the value you're truly delivering? The industry is evolving. Welcome to the era of Managed Intelligence Providers (MIPs) 🚀 Here's what's changing: Traditional MSPs are trapped in a services mindset: 📊 Reporting on tickets closed and systems patched ⏱️ Measuring success by uptime percentages 🔧 Positioned as a cost center, not a growth partner The MIP approach? Outcomes over outputs. 💡 ✅ Link your solutions to client revenue growth ✅ Demonstrate efficiency gains that matter to the C-suite ✅ Position technology as a competitive advantage In today's market, clients don't just want reliable IT they want measurable business transformation. 📈 The question isn't whether you're delivering value. It's whether you can prove it. 🎯 Are you selling uptime or business outcomes? #MSP #MIP #OutcomeDrivenService #BusinessValue #MSPGrowth #DigitalTransformation #BusinessAdvisory

For many SMBs, choosing the right managed service provider for their IT-related service needs remains a major challenge, given the wide variations in capability, pricing and maturity. Clear insight into how MSPs grow, shift revenue mixes and scale recurring income is becoming essential for confident decision-making. Analysys Mason’s MSP Revenue Tracker brings this clarity through a transparent global view of total, recurring, product and service revenues—helping leaders benchmark providers, spot real growth potential and de-risk MSP choices. https://lnkd.in/gsJbRu7d #AnalysysMason #SMBTechnologyForecaster #ITspending #ManagedServices #RevenueTracker

My colleague Subrata Sarkar's illuminating article states that 𝒔𝒆𝒍𝒆𝒄𝒕𝒊𝒏𝒈 𝒕𝒉𝒆 𝒓𝒊𝒈𝒉𝒕 𝑴𝒂𝒏𝒂𝒈𝒆𝒅 𝑺𝒆𝒓𝒗𝒊𝒄𝒆 𝑷𝒓𝒐𝒗𝒊𝒅𝒆𝒓 (𝑴𝑺𝑷) 𝒓𝒆𝒎𝒂𝒊𝒏𝒔 𝒂 𝒄𝒓𝒊𝒕𝒊𝒄𝒂𝒍 𝒅𝒆𝒄𝒊𝒔𝒊𝒐𝒏 𝒇𝒐𝒓 𝑺𝑴𝑩𝒔🔍. With wide variations in pricing, capability, and maturity, businesses need 𝒄𝒍𝒆𝒂𝒓 𝒗𝒊𝒔𝒊𝒃𝒊𝒍𝒊𝒕𝒚 into how providers scale recurring revenue and deliver value. Moreover, understanding how providers grow, diversify revenue, and sustain recurring income is essential for long-term success.   Analysys Mason’s 𝑴𝑺𝑷 𝑹𝒆𝒗𝒆𝒏𝒖𝒆 𝑻𝒓𝒂𝒄𝒌𝒆𝒓 offers a transparent global view of revenue streams 🌐- delivering actionable insights and helping leaders benchmark performance, identify growth potential, and reduce risk in MSP selection. 📊 #AnalysysMason #ManagedServices #SMBTech #RevenueTracker #ITStrategy #SMBTechnologyForecaster  #TechInsights

Most MSPs treat network monitoring as a cost center. High-performing MSPs? They turn it into a revenue stream. The difference isn't the tools. It's the strategy. Obkio's MSP Growth Playbook breaks down exactly how to: - Transform monitoring from reactive troubleshooting to proactive service delivery - Package NPM as a premium offering clients actually want - Position yourself above MSPs who just "fix things when they break" - Optimize your own operations while scaling client services This isn't theory. It's the playbook MSPs are using to differentiate in a commoditized market. Free download: https://hubs.la/Q03RR7Fb0 #MSP #ManagedServices #NetworkMonitoring #MSPGrowth #NetworkPerformance #MSPTools #Obkio #ManagedServiceProvider

📊 The UK MSP landscape is big - and competitive There are thousands of MSPs in the UK contributing tens of billions to the economy. Differentiation now comes from outcomes, automation, and advisory - less from tool lists. Pick a lane and own it. #UK #MSP #Strategy #Channel

🚀 Is your MSP doing more than just fixing IT issues? At HAYNE.cloud, we believe the right Managed Service Provider should be a strategic partner that helps you stay secure, productive and ready for the future. Our latest blog breaks down 7 ways the right MSP adds real value to your business, from proactive support and predictable costs to expert guidance and scalable solutions. 💡 Discover how a people-first, future-ready MSP can transform your IT from a cost centre into a growth driver. 🔗 Read the full article: https://lnkd.in/eVUumbUN

The 2025 MSP Platform Finalists Are In 🏆 CRN just revealed the finalists for MSP Platform of the Year 2025, and the lineup shows how fast the MSP market is evolving. 👉 Full list: https://lnkd.in/ewszGgya Here’s a quick look at where each platform stands out ⬇️ 🔹 Acronis – Blending RMM, backup, and cybersecurity into one unified experience. 🔹 Atera – Lightweight, affordable, and automation-first for smaller MSPs. 🔹 ConnectWise Asio – Deep PSA + RMM integration built for scale and partner ecosystems. 🔹 HaloPSA – Streamlined business management for service delivery and billing. 🔹 Kaseya 365 – All-in-one IT stack under one license — security, backup, and management. 🔹 N-able – Mature, reliable, and proven for large, multi-site environments. 🔹 NinjaOne – Modern, simple interface that reduces tool fatigue and speeds execution. 🔹 Rewst – Automation powerhouse built by MSPs to eliminate repetitive work. 🔹 Syncro – All-in-one PSA + RMM for smaller, fast-moving MSPs focused on efficiency. The “MSP platform” race isn’t just about features anymore; it’s about integration, automation, and usability. Every vendor is chasing the same goal: one pane of glass that runs your entire MSP business. #MSP #ChannelPartners #RMM #Automation #MSPPlatform #PSA #Security #AI

These benefits combined with the ITAM and advanced exchange solutions Lifetime EPR includes in the bundle makes this offer a no-brainer for SMBs with no dedicated IT department. #LifetimeEPR #Cellhub #tmobileforbusiness #Lenovo #PCaaS #EfficientIT

Planning and budgeting season is here, and it’s time to take a closer look at your vendors. That means asking what’s working, what’s not, and where it might be time for a change. If you’re outsourcing IT to a managed service provider (MSP), now’s the perfect time to ask: Are you really getting what you need? Proactive communication? Clear visibility? Reliable support? If you’re like many who’ve recently switched to IT360 Secure, Silver Tree’s fully managed IT operations solution, it’s because you weren’t getting what you needed. Recognized by the North Carolina Technology Association for innovation, IT360 Secure delivers 24/7 monitoring, proactive management, advanced security—and a dedicated team you’ll know by name. As you evaluate your 2026 vendors, these resources can help guide your review: 🔗 9 Signs It’s Time to Find a New Managed Service Provider: https://lnkd.in/gg533z5r 🔗 From Passive Monitoring to Active IT Management: https://lnkd.in/gexJWWuZ Planning season can be complex, but it’s also full of opportunity. Surround yourself with partners who make technology feel easier, not harder. #ManagedServices #ITOps #IT360Secure

That "Safe Enough" MSP is Costing You More Than You Think. If you rated your current Managed Service Provider (MSP) a 7/10, you might be overlooking major hidden expenses. Here we break down the three hidden costs of settling for an average IT provider: