California fines Health Net $40M for inaccurate provider directories. How Quickcoms can help.

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View profile for Rod Lowe

Personalized Print Meets Omnichannel Simplicity | Tecra & Quickcoms | Smarter Communications for Complex Industries

When California fined Health Net $40 million over inaccurate provider directories, the message was clear: “Close enough” isn’t close enough anymore. Here’s the truth — most health plans know their directories aren’t 100% accurate. But fixing it feels like chasing smoke: spreadsheets, emails, outdated provider files, and “we’ll get to it” updates that never come. The result? Patients show up to non-existent offices, members complain to CMS, and star ratings take a hit. This isn’t a data problem. It’s a workflow problem. That’s what Quickcoms fixes. We automate provider data verification, versioning, and publishing — so compliance doesn’t depend on late-night spreadsheet heroics. Because losing $40 million to fix what automation could have prevented? That’s the kind of math CFOs don’t like explaining. #MedicareAdvantage #ProviderData #WorkflowAutomation #Compliance #Quickcoms

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