Marketers have long believed repeat customers come back out of “brand love.” Our latest research tells a different story. Fewer than one in four consumers say love drives loyalty—experience does. Join Razorfish Chief Strategy Officer Nicolas Chidiac and Associate Strategy Director Heather Kinkeade for a live webinar revealing what’s truly keeping customers connected. When: December 3rd, 12:00pm EST RSVP ➡️ https://lnkd.in/gwsajPUE
brand love comes from experience, if experience is bad then love will vanish.
Chief Strategy Officer | NYU Faculty | Global Nomad 🇬🇷🇱🇧🇺🇸
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