In today’s competitive business environment, U.S. companies are striving harder than ever before to keep up with their customers’ continuously evolving preferences and demands while simultaneously driving innovation. The American Innovation Index™ (Aii), now in its eighth year of providing important insights into the mindset of the American consumer, scores which companies’ consumers sense they are the most innovative within their sector. Explore how customers perceive innovation across 16 industries, and how these perceptions link to brand performance and growth potential in the 2025 Aii Market Summary Report: https://lnkd.in/gfyvXGqE Learn more about the Aii: https://lnkd.in/exW2a2k Responsible Business Center IKEA Apple John Deere Amazon Microsoft Honda Toyota Motor Corporation Samsung Electronics Saks Fifth Avenue Victoria’s Secret & Co.
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Every week, I share my take on the most interesting — but not always loudest — shifts in tech, culture, and consumer trends. This week I look into the Chinese automotive market from a marketing perspective with some surprising insights around what Chinese consumers really want and the brand predicament of BYD. 📩 Read the full issue here: 👉https://lnkd.in/eUDw7uy3 If you’re into how culture and tech are reshaping consumer behavior, I’d love for you to follow along. 👇 Subscribe here: https://lnkd.in/eaUTTeAK #ConsumerTrends #TechInnovation #EVRevolution #BYD #ChinaAutomotive #ChinaInnovation #ChinaTrends
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In talks with Supply & Demand Chain Executive, Saurabh Singh (Industry Head - CPG and Retail, Polestar Analytics) reveals why retailers are finally solving their most expensive problem. For decades, they treated allocation and replenishment as two different problems—bleeding money through missed sales and dead stock. That era is over. GenAI isn't just another tech layer—it's unifying these broken processes into one predictive system. Retailers are finally shifting from reactive supply chains to anticipatory ones. See how: https://lnkd.in/gVA4_X4c
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How is the car-buying experience changing around the world? From the rise of digital-first purchasing to the growth of EV-native and value-driven brands, BCG’s latest global study shows how buying behavior is being reshaped. Brand loyalty is waning, digital-first behaviors are rising, and new players are gaining ground. Automakers can respond by listening, localizing, and advancing in software and technology. Read the full report, based on insights from 9,000 consumers across ten countries, here: https://bit.ly/47MrcdI
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Starbucks, Walmart, Lululemon, and other retail leaders partner with Nearform to bring best-in-class, AI-enabled experiences not only to their customers but also to their employees. Our data and platform engineers modernise tech stacks, unify customer data, and build AI-powered platforms that drive impact across supply chain efficiency, customer personalisation, and loyalty. Nearform’s decade-plus heritage of engineering excellence, together with our award-winning experience design capabilities, enable retailers to deliver connected journeys and intelligent products that customers demand in real time. → Discover how Nearform has powered the growth of retail leaders, who can personalise at scale and innovate at the speed of change. >> https://nf.ie/3JSqRhm
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A new study from IHL Group and Scandit shows that “shelf intelligence,” technologies like autonomous robots, fixed cameras and mobile devices that continuously monitor inventory and product-placement in-store, is now one of the top investment priorities for retailers. Inventory visibility ranked second only to personalization, and retailers with profit growth over 10% are investing more than twice as much in these tools compared with lower-performing peers. This shift reframes both operations and the consumer experience. Loss of shelf availability and poor inventory accuracy were long-standing drag factors on profitability, yet many retailers treated them as back-office issues. However, retailers are now asking how fast they can scale shelf intelligence, not just whether it works. For the ecosystem, this has cascading implications: • Consumers will increasingly expect consistent availability, accurate on-shelf inventory and minimal disappointment when visiting stores. • Retailers and brands must consider the shelf as a strategic interface; one where data, execution, and real-time response converge. • The economy is moving toward tighter operational loops: value creation will depend not just on marketing and product, but on how precisely inventory meets demand and how stores support agile fulfillment. In effect, shelf intelligence is a signal that retail is transitioning from static layouts and periodic audits to continuous, data-driven responsiveness. Those who treat the shelf as a dynamic asset, not just a display space, will define the next wave of retail advantage. Read more by Retail Customer Experience: https://lnkd.in/efVCbUmh #HalifaxWest #WinTogether #capitaladvisory #MandA #restructuring #operatingadvisory #RetailTech #InventoryVisibility #ShelfIntelligence #CX #RetailStrategy #OperationalExcellence #HalifaxWest
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Ever wondered what sets successful retailers apart? It's their ability to innovate and adapt. The Retail Technology Innovation Awards last night showcased this perfectly. Reflecting on my journey with Shiv Textiles, I realized the power of technology in retail. From improving customer experience to operational efficiency, tech is a game-changer. Key insights from the event: 1. Leverage data for deeper shopper insights. 2. Focus on sustainable practices. 3. Collaborate with tech leaders to stay ahead. These strategies are vital for growth in today's market. What innovations are you excited about in retail? #RetailTech #Innovation
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As the leaves turn and the holiday lights begin to glow, the electronics world is gearing up for a vibrant season of innovation and opportunity. From the crisp autumn air to the festive holiday momentum, now is the time to move forward — and the industry is already in motion. So as we head into the holiday shopping surge, supply-chain resets and gift-tech releases, here’s what to keep an eye on: Smart devices built on AI & robotics — more intuitive, more embedded into daily living. Sustainability and smarter supply chains — from smarter sourcing to hybrid channels, the season ahead isn’t just about volume but agility and purpose. Let’s lean into the season of transformation: crisp autumn vibes, holiday hustle, and big-tech momentum.
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Sourcing. Supply Chains. Inventory. The entire retail landscape has become too complex for analog operations—and the proof is in the widening gap between the tech haves and the tech have nots. Here Jessica Dankert of Retail Industry Leaders Association (RILA) shares how retailers are building contingencies to account for the next inevitable unknown, how they're leveraging AI to accomplishment this, and how they're getting better at "getting it less wrong." Watch the full HGI Supply Chain Outlook Call on-demand now at https://lnkd.in/eaXj3v7n #retailtech #fashionsupplychains #demandforecasting #apparel
HGI Supply Chain Outlook: AI's Role in Forecasting & Strategizing
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BCG's latest global survey reveals big shifts in US consumer preferences when it comes to automotive purchases. Nearly 60% of US consumers plan to switch brands when they buy their next vehicle. Many are exploring new brands, considering battery electric vehicles for the first time, and expecting digital experiences that match the convenience of other industries. Younger buyers are leading the shift. They’re tech-savvy, value-driven, and open to purchasing their next vehicle entirely online. Explore the full findings here: https://on.bcg.com/4hNHS9d #BCGintheUnitedStates
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The retail industry is one of the most competitive and fast-moving markets, and organisation's today face an increasingly complex set of challenges. Retailers must balance day-to-day operations with a constant influx of external pressures, competing priorities, and strategic demands — from modernizing legacy systems to harnessing the power of data more effectively. At the same time, they’re expected to embrace emerging technologies simply to stay competitive in an ever-evolving landscape. To succeed, retailers must strike a delicate balance: driving meaningful transformation amid these competing demands while keeping their focus on what drives the industry — the customer. #Retail #Tech #Transformation #Customer
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