Almost five years ago when I joined commercetools, our founder Dirk made a statement that has stuck with me: commerce isn’t just about the web; it’s the ability to support shopping experiences across any channel or device. Our commitment to our customers is to build on this mindset, ensuring those experiences are continuous, contextual, and truly human. Fast-forward to today, and we're announcing an innovative milestone: commercetools Cora. It's designed to solve a problem that's increasingly frustrating for customers... Cora isn't just another chatbot—it’s a true AI shopping ally. Built on composable foundations, Cora is designed to understand context, intent, and continuity. And It closes the gap by transforming shopping from an often siloed journey into a seamless, continuous, and engaging experience. See more details below, and watch this space as we share more information very soon.

💬 Chatbots aren't just for support anymore — they're closing sales. Did you know the average cart abandonment rate is around 70%? That’s a lot of lost revenue — especially for small and medium-sized ecommerce businesses who’ve already invested in bringing customers to their site. But here’s the good news: AI-powered chatbots are now stepping up as checkout assistants — guiding shoppers through payments, offering smart product suggestions, and nudging them back when they’re about to bounce. At Cebon Digital, we just published a deep dive into how Conversational Commerce is evolving — and how SMBs can use it to sell more and support less. 👉 Read the full story: 🔗 https://lnkd.in/dTwssJq9 If you're an ecommerce business owner, digital marketer, or scaling brand — this one's for you. #ConversationalCommerce #EcommerceTips #Chatbots #AIinEcommerce #DigitalTransformation #SMB #CartAbandonment #ConversionOptimization #WooCommerce #Shopify #CustomerExperience #EcommerceGrowth #CebonDigital #AIChatbots

Do you have a Shopify Storefront? If you do, Nine10 Incorporated is looking for early partners for a new AI feature: AI ChatBot 🤖 for Shopify Stores 🛒 ---> the ability for your online customers to have a natural language conversation with a custom AI Agent about products in your Shopify Storefront. 🤔 Example Customer Question: "Do you have a Bad Ass Black Hoodie with a Skull in Large?" ☠ ✅ AI Chat Response: "We sure do, check out the 3 links 🔗 below for the Hoodies in inventory 🙌🏻" This is going to be great for E-Commerce. Hit me up with a DM or comment below if you're interested. #GeekyDetails: Shopify’s new MCP system fetches that information from the store’s catalogue and sends back just the relevant results.

When the search stops slowing customers down, everything else starts to move faster. In e-commerce, performance starts with how easily people find what they need. We’ve supported bw-online-shop.com since 2017, improving both technology and design. With thousands of products constantly changing, search and recommendations need to deliver results in real time. Until recently, the shop relied on feed updates and third-party widgets. This caused delays in product data and slower performance, making it more difficult for customers to find products. To solve this, we integrated BatteryIncluded - AI Data Discovery Framework, an AI-based search and recommendation engine, directly through API. Every search query, product update, and recommendation now happens instantly. Search suggestions adapt to the live catalog, and product sliders adjust automatically to user behavior and stock changes. This project marks another step toward a faster and more intuitive shopping experience for bw-online-shop.com. Learn more about the API integration and the results in the full article. (link in comments) ⬇️

Top AI Tools for E-commerce Businesses That Drive Sales When I first started exploring Top AI Tools for E-commerce Businesses, I didn’t realize just how much these solutions could enhance not only the customer experience but also content creation, streamline processes, and automate repetitive tasks. One major shift I noticed was how AI could take raw data, perform advanced analysis, and deliver actionable insights that would have taken days to uncover manually. It’s not just about saving time—it’s about becoming more efficient and competitive in an increasingly saturated retail sector. This article explores 14 examples of Top AI Tools for E-commerce Businesses, showing how retailers use smart systems to solve real challenges. From product recommendation engines that personalize each shopper’s journey to chatbots that respond instantly 24/7, these tools impact every layer of e-commerce, from backend operations to frontend engagement. You’ll see how AI is transforming the landscape and may even be inspired to integrate a few into your own store. https://lnkd.in/dKZjhKnJ

The right tools are finally here. For consultants: Imagine drafting a high-impact client proposal in 20 minutes, not 2 hours. For real estate agents: Imagine writing five compelling property listings before your first coffee break. For e-commerce owners: Imagine creating persuasive product descriptions for your entire new collection, instantly. The first wave of AI in ecommerce and AI in real estate was about generic tools. The next wave is about precision. It's about having industry-specific prompts that understand your workflow and eliminate your biggest time-drains. This is how you move from operator to strategist. See how it works. Get our practical guide for E-commerce, Retail & Real Estate professionals now: https://lnkd.in/gdir8W2k

💡 In 2025, AI isn’t optional for eCommerce — it’s essential. From smart product recommendations to predictive analytics and automated customer support, AI-powered Shopify services are transforming how businesses grow. In our latest blog, we break down the top AI Shopify solutions that can help you increase conversions, reduce costs, and scale your online store. 👉 Read here: https://lnkd.in/en2gCG8F #ShopifyDevelopment #AIinEcommerce #ShopifyConsulting #BusinessGrowth #ecomheroes #Shopify #Shopifyexpert

Adobe just forecast $253.4B in US online holiday spend (+5.3% YoY) and a ~520% YoY surge in AI-driven referrals. (link in the comments) AI shopping assistants aren’t “nice to have” this holiday—they’re the new mid-funnel. In our latest write-up we show how assistants like Rufus & Sparky don’t just send traffic — they compress decisions and improve conversion. Our learnings for PDP brand playbook: • Build for 2 engines content ops on every PDP: one that speaks to keywords/perf and one that “whispers to Rufus” (use-case clarity, FAQs, explicit claims) - both working together. • Voice-first copy: bullets that read like answers AI could say out loud. • Assistant-first A/Bs (10–14 days): hold price/bids steady; test FAQ density and natural-language bullets; roll winners to sibling SKUs. We broke down the tactics and examples here https://lnkd.in/dD4bsQuD #ecommerce #AIshopping #DigitalShelf #AEO #AmazonSEO #RetailMedia

Holiday ecomm is shifting from clicks to conversations. Adobe forecasts $253.4B in US online holiday spend (+5.3% YoY) and ~520% YoY growth in AI-driven referrals.

While everyone else is still talking about Shopify X OpenAI. Vendasta partners are already selling through it. When Shopify and OpenAI announced their partnership, we knew instantly: Conversational commerce is the new storefront. Introducing Vendasta’s Shopify AI Connector, built for the agencies, brands, and local businesses who refuse to lose conversions to friction. With this launch, you can now: ✅ Sell directly through chat, SMS, phone, and WhatsApp, no redirects, no app-hopping. ✅ Deploy a fully trained AI shopping assistant that answers questions, builds carts, and sends checkout links in real time. ✅ Turn conversations into conversions, accelerating every path to purchase. It’s live now and available immediately to all Vendasta AI partners. The future of commerce lies in the messages your customers are already sending. 👉 See how it works: [Demo link in comments]