How to make a TTY Relay call in 4 steps

Four steps of a TTY Relay call. 1. Dial 711 on your TTY device and type the number for the relay operator to connect your call. 2. Type your message on your TTY device then “GA” for “Go Ahead” to let the other party know they can respond. 3. The relay operator reads your typed message aloud to the other party. 4. The other party listens, then speaks. The relay operator types the other party’s voiced message to you. Have questions? Leave us a comment! ID: [“Steps of a TTY Relay call.” A TTY icon. “Step 01. Dial 711 on your TTY device and type the number for the relay operator to connect your call.” “GA” in a circle icon. “Step 02. Type your message on your TTY device then “GA” for “Go Ahead” to let the other party know they can respond.” A relay operator icon. “Step 3. The relay operator reads your typed message aloud to the other party.” A listening ear icon. “Step 04. The other party listens, then speaks. The relay operator types the other party’s voiced message to you.”]

In 2002 I was fortunate enough to work on a voice over Wi-Fi project at my day job. It was more of a hope and pray approach back then but over the past 23 years I have learned a few keys to successful VoWi-Fi. 1. Signal is still king. -67 dBm is the minimum assuming a 20 db SNR. All of this, requires careful design with a Wi-Fi planning tool. 2. No unscheduled changes. Turn off DRM/RRM/ARM and create a static channel plan. I am not a fan unscheduled changes on a production network. 3. Share the knowledge. Enable 802.11r/k/v. I did not have these wonderful tools back 2002 and they make a huge difference in helping the now smarter clients roam. Disable if there are a compatibility problems. 4. Prioritize. Enable QoS end to end on both the AP’s and the switches/routers. Use DSCP46/EF for voice traffic. 5. KISS. Keep the SSID count under 4 per radio. And dedicate an SSID to voice. If you you can get away with consolidating more, congrats but voice networks are fickle and you don’t want to impact every client while troubleshooting. 6. Keep it clean. Disable low low MCS rates and opt for 12 or 24 Mbps. What does your checklist look like? This one is a collection of ideas from dozens of people over two decades, I might add one of yours next. Let me know in the comments.

Troubleshooting Story (STAR Method) Here is a real-world problem-solving. Recently, I solved an interesting issue at work that reminded me why strong troubleshooting skills matter in IT. Situation: A user reported that their system kept disconnecting from Wi-Fi every 5–10 minutes. Action: I investigated logs, checked the NIC driver, verified DHCP leases, and tested on a wired connection. Resolution: Updated the network driver + rebuilt the Wi-Fi profile → stable connection restored. Small wins like this reinforce the importance of structured troubleshooting and documenting each step. 😉

Four steps of a Voice Carry-Over (VCO) call. 1. Dial 711 on your Voice Carry-Over (VCO) phone and provide the number for the relay operator to connect your call. 2. You speak to the other party. Say “Go Ahead” (“GA”) at end of each message so the other party knows it’s their turn to respond. 3. The other party listens and speaks. The other party says “Go Ahead.” 4. The relay operator types the other party’s voiced message and you read the other party’s voiced words on your VCO phone. That’s it! Have questions? Leave us a comment! ID: [“Steps of a Voice Carry-Over (VCO) call.” A hashtag icon. “Step 01. Dial 711 on your Voice Carry-Over (VCO) phone and provide the number for the relay operator to connect your call.” “GA” in a circle icon. “Step 02. You speak to the other party. Say “Go Ahead” (“GA”) at end of each message so the other party knows it’s their turn to respond.” A speaking person icon. “Step 03. The other party listens and speaks. The other party says ‘Go Ahead.’” A relay operator icon. “Step 04. The relay operator types the other party’s voiced message and you read the other party’s voiced words on your VCO phone.”]

Is your Wi-Fi acting slow or not working at all? A quick router reset might fix it! In this video, We’ll show easy ways to reset your router — from unplugging and restarting to doing a full hard reset with the reset button. Perfect for fixing Wi-Fi issues fast. To learn more, read the blog - https://lnkd.in/d4B5_tcn #routerissue #routerreset #wifiissue #ubifiwifi

Network Made Simple Episode 4: The Door to the Outside World → Understanding Gateway You’ve got your IP address, you know your neighbors through the subnet mask,but how do you reach something outside your local network? That’s the job of the Gateway → the door that leads your data to the internet and back. When your device wants to talk to another network, it sends the data to the gateway first. The gateway then takes over, finds the best route, and delivers the packet to its destination → whether that’s a server across the room or across the world. In most homes or offices, the router acts as this gateway. It knows two sides: Inside → your local devices. Outside → the wider internet. Without it, your data would never leave your subnet. It’s like having a house with no front door → you can talk to people inside, but never step out. In short: MAC Address → who you are. IP Address → where you are. Subnet Mask → who’s nearby. Gateway → how you reach beyond.

😊10/29/2025 I just added a brand-new lecture to my Mastering Policy-Based Routing (PBR) course : “Smart Traffic Control with Policy-Based Routing (PBR)” In this new lecture, I explain: 1️⃣ Normal Routing vs. Policy-Based Routing 2️⃣ PBR Working Principle 3️⃣ PBR Decision Logic (Match and Route Process) 4️⃣ PBR Use Case 1 , Routing Based on Source IP 5️⃣ PBR Use Case 2 , Routing Based on Application Type This lecture dives deeper into how PBR gives network administrators smarter control over traffic flow, improving performance, flexibility, and efficiency. 🚀 Check it out now and take your routing knowledge to the next level! ☕ https://lnkd.in/dWDX2nad

Whether you’re deploying a new point-to-point link or troubleshooting an existing one, this guide breaks down the Ubiquiti Inc. UDB-Pro pairing process into clear, actionable steps. Check it out here: http://mvnt.us/m2445680

Parallel/Power/Manual calls oh my..... I do all 3 and here is my strategy. 1) Call a list using Parallel dialing and "clean" the list. Parallel will easily identify the NIS/Fax machines etc. 2) After removing the NIS/fax #'s, call the list 4 times using the parallel dialer. 3) Identify the ones that are constantly hitting voicemails/NA's and put them in the power dialer. 4) Identify the ones that say "call me back later" (these are your follow-up calls) and put them in the power dialer. 5) Call the NA/VM list in the power dialer. 6) Whatever is now left from your list, put it in the parallel dialer and call the list 3 times. 7) Repeat steps 3 and 4. 8) Identify the ones that you have to call at a specific date/time and call those manually. 9) Always remember to do your follow-ups. These are key. Manually or power dial these. 10) Whatever is now left on your list, do a last ditch effort in a parallel dialer leaving a voicemail drop. 11) Call the voicemail drop ones in 2 weeks. Then move to another new list and repeat from the beginning. The end.

UPDATE as of 11:23am : Audio quality for incoming 9-1-1 and non-emergency calls has been restored. TEMPORARY 9-1-1 SYSTEM ISSUE CAUSING AUDIO DISTORTION AND DELAYS Metcom and Bloomington Dispatch are advising the public that the 9-1-1 phone system is currently experiencing a technical issue that may result in distorted audio or longer-than-usual connection times when reaching emergency dispatchers. Residents who need emergency assistance should remain on the line and not hang up, even if the audio appears unclear or delayed. Dispatchers are receiving calls, and staying connected ensures the fastest possible response. Technical teams are actively working with service providers to resolve the issue. There is no estimated time of restoration at this moment, but updates will be provided as more information becomes available. “We understand how critical reliable 9-1-1 service is to our community and appreciate everyone’s patience as we work to restore normal operations,” said Rhonda Flegel, Metcom Executive Director