Salesforce Unveils Agentforce 360 for AI-Driven Automation

Top 4 Ways AI is Shaping the Future of CRM with Salesforce From smarter insights to personalized experiences, AI is transforming how businesses connect with customers. Here’s how Salesforce is leading the change 👇 1️⃣ Predictive insights = smarter forecasting  2️⃣ Personalization at scale = happier customers  3️⃣ Automation = less manual work  4️⃣ Actionable analytics = faster decisions AI-first CRMs aren’t just tools; they are strategic partners driving customer growth and smarter decisions. #CRM #Salesforce #CustomerExperience #DigitalTransformation #SalesTech #Automation #DataDriven #CustomerSuccess #Innovation #UCIIndia

Is your CRM just storing data or unlocking its intelligence? Many organizations still use Salesforce mainly as a customer database, missing its potential as a powerful Data and AI platform. In our latest blog, we explore how Salesforce is evolving into a unified environment for analytics, automation and AI, helping teams make smarter decisions and deliver more connected customer experiences. Read the blog to see how Salesforce can become the core of your Data and AI strategy 👉 https://loom.ly/MOGRnIY #DigitalTransformation #DataAI #Salesforce #CRM

🚀Agentforce 360 Has Landed — And It’s a Game Changer for Salesforce Users Salesforce has officially introduced Agentforce 360 this month, marking a major leap into the era where humans + AI agents + data + apps work together seamlessly. If you haven't explored it yet — this is the moment. So what is Agentforce 360? A unified platform where: ✅ AI agents collaborate with your teams across Sales, Service, and Operations ✅ Data (structured & unstructured) becomes real-time action intelligence ✅ Customer 360 + Data Cloud + Slack converge into one intelligent fabric Why this matters for your business: • Teams will not just use systems — they will co-work with AI agents • Workflows evolve from manual clicks to intelligent automation & guidance • Strategy shifts toward agent design, governance & trust frameworks At AKAAI Infotech, we’re already mapping the impact across industries. If you have questions or want to understand how it applies to your business, connect with AKAAI Infotech — we're here to help you navigate and implement the future of Salesforce. 📩 contact@akaaitech.com 🌐 www.akaaitech.com 🔗 Follow us here for more Salesforce updates: AKAAI Infotech Let’s re-imagine your CRM & ERP together. 🤝 #Agentforce360 #Salesforce #DigitalTransformation #AI #Innovation #AKAAI #AKAAIInfotech #FutureOfWork #Customer360 #AgenticEnterprise #AIAgents #Agentforce #Salesforce #DigitalTransformation #CustomerExperience #EmployeeExperience #RetailInnovation #TravelTech #FinTech #EnterpriseAI #AgenticEra #AgentGrowth #AI #SmartCRM #EnterpriseAI #Automation #CXInnovation #EmployeeExperience #FutureOfWork #Innovation #TechTrends

The upcoming Agentforce Builder release promises a significant upgrade. Instead of the familiar drag-and-drop Lightning Builder with its blue screen, users will experience an interface mirroring the setup screen. This update introduces logic handling within topics, enabling users to build 'if/then' statements directly into the AgentBuilder. This enhancement allows for more control over topic selection during conversations, ensuring the system doesn't solely determine the appropriate topic. It seems to put more power in the user's hands. #Salesforce #AgentforceBuilder #LightningBuilder #Automation #AI #CRM #DF25

Is your Salesforce instance still optimized for today’s business reality? Most organizations implement Salesforce with clear goals: efficiency, visibility, and better customer engagement. But over time, business processes evolve, teams change, and new Salesforce features roll out at an incredible pace. Without periodic refinement, even the best Salesforce instance can slowly drift from its original purpose, reducing ROI, creating data silos, and degrading the customer experience. Top-performing organizations refine their Salesforce environment every 6–12 months, ensuring alignment with current strategies, KPIs, and market conditions. This involves: ✅ Reviewing workflows and automation against current business goals ✅ Optimizing dashboards and reports for executive insights ✅ Aligning data structures with go-to-market changes ✅ Enabling new AI and automation capabilities Salesforce releases each quarter At Taku Inc, we help companies turn this into a continuous advantage, not just a one-time project. Our Salesforce experts specialize in: - Health checks and ROI-driven optimization - Re-architecting processes to leverage the latest Salesforce AI features - Enhancing customer and employee experiences through smarter automation Your Salesforce environment should evolve as fast as your business does. Let’s make sure it’s an engine for growth, not a system of record. #Salesforce #DigitalTransformation #CRM #CustomerExperience #AI #TakuInc

Ever wonder if your CRM could anticipate your next move? With the rise of AI inside the Salesforce ecosystem, that idea isn’t futuristic anymore. It’s already taking shape with Agentforce 360 - where your CRM doesn’t just process data, it understands context. We’re entering an era of: • Contextual Awareness – AI that interprets situations, not just inputs. • Personalized Insights – Guidance tailored to your user, your customer, your moment. • Predictive Automation – Workflows that act before you even ask. These aren’t buzzwords; they define the next stage of intelligent CRM. And this evolution has a name - Contextual AI. 🚀 Think of it as your CRM becoming a thoughtful ally, not a cold system. It reads intent, remembers interactions, and adapts in real time. At CloudVandana, we’ve watched this transformation firsthand - helping Salesforce admins and teams move from reactive processes to predictive operations. It’s not about adding more features; it’s about systems that deliver precise answers when it matters most. Sometimes, real innovation isn’t loud. It’s the quiet intelligence that knows exactly what you need next. 👉 Follow CloudVandana for more fresh perspectives on Salesforce innovation and contextual AI in action. #Salesforce #Agentforce #EinsteinAI #DataCloud #CloudVandana

If your CRM still records rather than responds, this is worth your time. We recommend Tomorrow’s AI-Powered CRM by our partner, ServiceNow. This latest release is a concise, forward-looking brief on how AI transforms CRM from data collection to intelligent orchestration across the enterprise. 📖 Read it here: https://bit.ly/rr-aicrm #ai #crm #fieldservice #serviceexcellence #customersuccess #servicetransformation #intelligentservice #digitaltransformation #cx #recommendedread

🚀 Welcome to the Agentic Era of CRM In the past, using CRM was about recording data. Today, it’s about activating data - and with platforms like Agentforce in Salesforce, we’re now working with AI agents that think, act, and evolve. 🔍 Here are 3 key shifts to watch: 1️⃣ From people doing tasks → to agents handling them. 2️⃣ From batch analytics → to real-time insights & actions. 3️⃣ From code-intensive builds → to low-code, agile innovation. Whether you’re an admin, developer, architect or business user - the message is clear: skills and mindset must evolve. 💡 What you should pick up today: • Learn about Data Cloud + unified customer profiles • Explore how agency-style agents can free up human-focus tasks • Think about how you can build systems that trust, secure and govern their AI backbone. #Salesforce #AI #CRM #DataCloud #LowCode #FutureOfWork

💡 Transform Every Interaction into an Intelligent, Personalized Journey — with Salesforce AI Agents. Today’s customers expect more than automation — they expect intelligence. With Salesforce AI Agents, powered by Agentic AI, businesses move beyond CRM workflows to create adaptive, relationship-driven experiences. 🔹 Analyze live customer data in real time 🔹 Automate follow-ups with contextual intelligence 🔹 Personalize every touchpoint for lasting engagement The results speak for themselves: ✅ 40% faster response cycles ✅ Higher engagement and conversion ✅ Relationships that evolve — intelligently. How are you using AI to personalize customer engagement at scale? #salesforce #agenticai #aiagents #customerexperience #crm #automation #personalization #aiengineering #nexastack #intelligentautomation #customerengagement #aiforsales

🚀 Big News from Dreamforce 2024: Agentforce 360 is Now Live! 🤖 Salesforce has officially launched Agentforce 360 into general availability — a major leap forward combining CRM excellence with AI-driven customer engagement. 📈 Here’s what you need to know: ⚙️ What is Agentforce 360? Agentforce 360 is Salesforce's next-gen AI-powered contact center powerhouse, designed to transform customer support using Einstein AI + real-time insights. Think service at scale, but with personalization at every touchpoint. 💡 🤝 Strategic Deepening with OpenAI Salesforce is doubling down on its long-term AI play, expanding its integration with OpenAI to offer smarter, context-aware assistance and predictive service capabilities. Chatbots and human agents now work in synergy like never before. 💥 Why it Matters: ✔️️ Instant, intelligent routing means faster resolution times ✔️ AI-suggested replies improve agent productivity & CX ✔️ Full visibility into customer journeys, driven by automation ✔️ Scalable support functions without scaling headcounts For Salesforce users — especially those with service-heavy teams — this marks a must-watch evolution in Service Cloud capabilities. The future of contact centers is proactive, not just reactive. Want to unlock the power of Agentforce 360 for your org? Discover how we’re helping businesses integrate AI-ready Salesforce platforms today. 📊 👉 Learn more at revolusmanages.com #Salesforce #Dreamforce2024 #Agentforce360 #EinsteinAI #OpenAI #CRM #CustomerExperience #CX #ServiceCloud #SalesforceConsulting #AIinCRM #CXLeaders #DigitalTransformation #TechnologyConsulting #TechJobs #CRMStrategy #HiringNow #TechLeadership 💬 Let’s Discuss: Are you ready to embrace AI-driven service?