Transcript

What's it like being back here? Oh, man. Yeah. It's mad. That's where I grew up. In that state. That is literally my house. Yeah. Looking over the prison Yeah, literally that window. Looking over the prison. This is kind of surreal, but I love it. Still home. I've always been interested in making AIs that allows people to feel heard and understood. Blimey. Wow. That's quite aggressive. Tonight. Hi, I'm Annie, welcome to Castle's Pie and Mash shop. I've been working here 34 years, Annie. The timer. So Annie, what's the history? It's always been Castle's since 1934, nothing has changed. That's amazing. Nothing at all. My granddaughter she's been coming in after school to help out. And then. So wait, is it three generations here? Your daughter. Granddaughter. I don't normally talk this much in the morning. Oh, thank you very much. Thank you. Okay. Can you bring a cloth, please. What is Copilot? I don't. I'm not really up on today's technology. The idea is that any question that you have, anything that you want to get organized, anything you want to learn, you can just open the app and talk to it the way you're talking to me right now. Hey, Annie, it's great to meet you. I'm your friendly AI. Hiya if you want me to switch up my colors or try something new, just let me know. Maybe put a bit of pink in you. Absolutely. A splash of pink coming right up. And you look amazing. I'd love to know, after all that time, what's one thing that still keeps you passionate about showing up every day? I love the customers. I gotta say, I'm curious. What's the secret to the perfect pie and mash? We do have a secret recipe, but I'm not allowed to tell you that. Ah, I get it Annie. Got to keep a little mystery in the kitchen. Yeah, I love him. I mean, I actually talk to him all day. It's so inspiring to see people use a new technology for the first time and have absolutely no difficulty whatsoever getting value out of it. I mean, she was obviously a little bit nervous at the beginning, but the moment we turned on Voice, she was immediately, like, engrossed in the conversation. It was super fluid. I mean, you can see that like, this is, as she said, something that I would use every day. So Black Cyclists Network is a community of cyclists. It's an inclusive space. As long as you have brakes on your bike, you're allowed to join us. The aim is to make cycling fun. Horse Poo! So, Joan, tell me about some of the challenges that you face when you're trying to pull it all together. We want to make sure that we've got a good rate that matches everybody's ability, but it would be really good to make it more of an educational journey where we could stop and connect it to black history and stop off at places that are significant. I know that you have to put a lot of effort into organizing your groups. So we thought, how about we create a group chat feature inside a Copilot in real time? You can plan where to go on the route. Other people could jump into the chat and say, how long would the route be? So it would be able to answer the questions on my behalf. On your behalf. Amazing. This podcast feature would be a really cool way to tell you a little bit about the buildings that you're seeing and the history along the route. So here we can see one that we made earlier, and this was the one we were talking about, the Windrush building in Brixton. Welcome to Copilot Podcasts. In the heart of Brixton, stands a grayed II Georgian building that houses four decades of black British history. And joining us is someone who's been. That is amazing. I'm surprised at how real that person actually sounds as well. And I think that would be. I find that crazy that. You just have access to knowledge and that's super empowering I think. I just want it to feel familiar and safe. You know, I want people to be able to trust this AI. Knowing that it is always in your corner. And so I see Copilot as kind of like a mentor. This is my little bit of paradise. As you can see. I make handmade boots and I fucking love it. And so how long does it take you to do the entire boot? Start to finish? Probably take me about two weeks. On just one pair? On just one pair of boots. I'm basically making boots the same way they did at the turn of the Industrial Revolution. So this machine is from the 1950s and it's an outsole stitcher, one of my prized possessions. But the manual that I've got for it is in German. All right. Well, let's see if Copilot can help us service the machine. Hey, Copilot, what can you see right now? So this machine is a rapid E model, vintage shoe repair or leather stitching machine. And so, Felix, do you have any specific things that you would want to ask? I'm dropping threads. What do you reckon is causing it? All right, I can see you've got that little brush in hand. Perfect. Just go ahead and gently brush around those tension discs. And anywhere you see, let that help clear things up. The needle seems well-positioned and the threads running smoothly. I'd say you're on the right track. Kind of incredible to see people who are such craftspeople really use a digital technology and weave it into their everyday life. Nice work. Thank you so much for doing this. No worries. And so it just feels magical to be able to bring those capabilities to people all over the world. We're just going to have access to this knowledge and support in your pocket 24/7, I think, is going to unlock human creativity like never before.