Macy's’ Post

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In a recent interview with our Chairman and CEO Tony Spring, Fortune explores our efforts to transform the customer experience at Macy’s, focusing on sharper merchandising, renewed service standards and a return to retail fundamentals. Read the full story in Fortune to see how we’re elevating the shopping experience and inspiring change across our stores. https://lnkd.in/ep-VJWRj #Macys #RetailLeadership #CustomerExperience

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Terry Lundgren

Former Chief Executive Officer at Macy's

1mo

Macy*s, Inc. is on the right track and Tony Spring and his team deserve credit for ignoring the distractions and calls for short term returns and sticking to long term solutions of investing in the pieces of the business that matter most to Macy*s customers! That is becoming more evident everyday and Macy*s and Bloomingdale’s are emerging as the category leader, once again! I’m proud of the team and the progress! TL

Krayl Funch

Creative Event & Project Management Leader | Home & Event Stylist | Author | Connecting People, Brands & Experiences Through Elevated Hospitality, Design & Lifestyle

1mo

“a return to retail fundamentals.” - YES! I always looked forward to visiting Macys growing up. Looking forward to seeing this implemented!

Muriel Gonzalez

President, The Vitamin Shoppe

3w

Congratulations Tony Spring ! Rooting for you always and so happy to see Macys on the right track!

Joseph Cunningham

CFO Gage Technology, Inc.

4w

The stock is up; there is room in retail for a great department store. Macy's has a shot at reinventing itself and the shopping experience.

CB Babcock

Senior Buyer/ Product Development Novica Catalog and On-Line Store at Novica.com

3w

I read this with hope. However I will believe it when I see it. Retired retail executive.

William Lafe McClelland III

Experienced Results Driven Leader

2w

Congratulations Tony Spring and Macy's Teams. This was a time in the making and he’s not done. He will take Macy’s to a new height. Remember Bloomingdale’s… he did it there he will do it again.

Inspiring leadership and vision from Macy’s! 👏 Exciting to see the focus on innovation and elevating the customer experience...

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Michael Serwetz

Co-Founder, Author, Marketing and Strategy Professor, Retail Merchant, VP Global Sourcing

3w

I believe you have found the key, Tony Spring--"a return to retail fundamentals." Follow that mantra and you will be standing where Saks and others will fall--I am betting on you. My only question is, how many merchants do you have who really get and know retail fundamentals as we fundamental-taught merchants have in our muscle memory?

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Rahdric C. Dix

Founder of The Goods Virtual World | Transforming How the World Learns, Works & Discovers Purpose | AI/VR Ecosystem Builder | Radical Thinker Focused on Human Uplift | MBA/MHA

2w

I can assist with changing the customer experience easily with very low overhead with my new technology

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Jolie Schaffzin

Publisher, Playbill Magazine

3w

Focus on the consumer will always find success. Congratulations Tony. Your leadership is reaping great rewards.

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