How supportive cultures boost productivity and revenue

The future of work isn’t a distant dream; it’s unfolding right before our eyes. As leaders, we must recognise that the intersection of HR and technology is no longer optional—it’s essential. At City Skills, we understand that HR professionals are pivotal in shaping how we adapt and thrive in this evolving landscape. We need to focus on a few key areas: 1️⃣ Embrace technology that enhances the employee experience. 2️⃣ Develop skills that future-proof our workforce. 3️⃣ Foster a culture of agility and innovation. It’s our responsibility to ensure that our strategies align with these changes. How are you leveraging technology within your HR practices to shape the future of work? #FutureOfWork #CitySkills #HRTransformation 📚Read the blog 👉🏻 https://lnkd.in/evKJ2hsX

Flexible work continues to shape workforce equity, productivity, and wellbeing across Aotearoa. While some organisations are embedding new approaches, others are pulling back. The upcoming HR Virtual Summit – Flexible Work: Still Our Future brings together leading thinkers, researchers, and practitioners to explore what’s working, what’s not, and what HR leaders need to know next. Flexibility remains a defining feature of the future of work – stay prepared, join the conversation. https://lnkd.in/gt9AjW2s #hrnz #flexiblework #summit #nz

What if the metrics you track today decide your team’s success tomorrow? When I help organizations plan their HR strategy, one thing stands out, data shapes decisions faster than ever. But not all numbers matter equally.   Here are three HR metrics I see defining 2026 planning: 1. Quality of Hire. Not how fast you hire, but how well new hires perform and stay aligned with business goals. 2. Engagement-to-Performance Ratio. The link between employee engagement scores and measurable output. It shows where leadership or process gaps exist. 3. Internal Mobility Rate. The clearest signal of growth culture, how often talent moves within instead of out. The organizations that track these consistently are the ones turning HR into a strategic engine, not a reporting function. Which HR metric do you believe will matter most in 2026?   #HRMetrics #PeopleAnalytics #HRAutomation   

💡 The Modern HR: Redefining the Future of Work HR has evolved — from managing people to empowering them. Modern HR is about combining empathy with innovation to create workplaces that truly work for everyone. Here’s what defines the new era of HR: 🔹 Data-driven decisions powered by HR analytics. 🔹 Human-centered leadership and culture. 🔹 Technology that enhances, not replaces, human connection. 🔹 Continuous learning and adaptability. 🔹 A focus on well-being, diversity, and inclusion. Modern HR is no longer confined to policies or processes — it’s about purpose, people, and performance. Let’s continue to build organizations where people thrive, not just survive. 🌱 #ModernHR #FutureOfWork #PeopleStrategy #HRLeadership #EmployeeExperience #HRInnovation #WorkCulture

In today’s fast-changing work environment, HR isn’t just about people, it’s about strategy, structure, and sustainability. Every company, big or small, can benefit from a strong HR foundation built on these essentials Compliance & Policies – Clear contracts, statutory adherence, and updated employee handbooks. Workforce Planning – Defined job architecture, manpower planning, and succession pipelines. Compensation & Benefits - Market-aligned pay, transparent structures, and holistic wellness benefits. Performance & Development – SMART goals, continuous feedback, and growth-focused learning. Employee Experience – Meaningful onboarding, engagement, and recognition that truly connect. HR Tech & Analytics – Smarter systems, data-driven insights, and automation that save time. DEI & Culture – Inclusion isn’t a checkbox; it’s the backbone of innovation. The best organizations don’t just manage people, they invest in people. That’s where true growth begins. #HumanResources #PeopleStrategy #EmployeeExperience #HRTransformation #FutureOfWork #Leadership

As this conversation around The HR Operating Model grows, the reflections we’re receiving continue to reinforce something important. The future of HR is not simply about upgrading tools. It is about reimagining the design. A design that is deeply human and brilliantly intelligent. A design that moves beyond service delivery and into capability, culture and value creation. A design where HR is not a support function, but an active architect of the organisation’s future. The responses from readers so far have been thoughtful, brave and future-facing. They speak not only to what HR is today, but what it must become next. A heartfelt thank you to Maggie Fox, Chris Metcalfe, Helena Moore, Gemma Bromfield (ACIPD) and🌻Denise McMurray Chartered Fellow CIPD for your reflections and for agreeing to share them with the world. Your insights are already expanding the conversation. So let us open the space wider once again. In one word, what do you believe HR must stop, start or amplify to remain truly relevant in 2025 and beyond? We would love to hear your thought in the comments. #TheHROperatingModel #HRInnovation #HRTransformation #PeopleStrategy #FutureOfWork

Recently, during a podcast interview, I was asked what stereotype I would like to eliminate about HR. My response was that I would remove the stereotype portraying HR as individuals who become involved in situations that go awry or are perceived as obstructions. This book and modelling is precisely why HR is more than just a transactional function. In fact, we are strategic, human-centric, and transformative enablers and partners who collaborate to construct evidence-based practices, systems thinking, and agile, purpose-driven organisations. A great read for those of us grappling with how to move from a traditional, out of date “support/process” to an “agile, transformative enabling” HR model.

A sharp take from McKinsey & Company: Alignment between HR and employees isn't just about agreeing on issues—it’s about agreeing on priorities. 🎯 Retention goes way beyond competitive pay and flexible work. It's about knowing which levers truly drive employee commitment today. What makes your people stay, thrive, and contribute their best? #HR #FutureOfWork #EmployeeExperience #Retention #McKinsey #Leadership

❓How do you manage employees with modest growth trajectories in your team? Do you focus only on high-potentials, or balance stability and ambition? I shared evidence-based strategies here: link to the article in the comments #HR #FutureOfWork #TeamDynamics

Not everything HR does can be seen on dashboards. The tough conversations, the mentoring moments, the silent trust built when someone feels heard - these don’t show up in metrics, but they shape the culture every single day. HR isn’t just about processes, it’s about the human experience at work. And sometimes, the biggest impact comes from the quietest work we do behind the scenes. #PeopleAndCulture #EmployeeExperience #WorkplaceCulture