Unlock the next level of enterprise agility with Infosys Enterprise Service Management (ESM) Café, CRM and Industry Workflow - your gateway to industry-specific, ready-to-deploy solutions that accelerate digital transformation. Designed to simplify complexity, the CRM & Industry Workflow delivers: • Pre-built CRM and industry workflows for rapid business impact • Seamless integration with leading platforms and legacy systems • Low-code configurability for faster adaptation and innovation • AI-powered automation to drive efficiency and smarter decisions • Scalable architecture to support evolving enterprise needs • Persona based User Experience with AI Powered Self Service Engagement layer With Infosys #ESMCafé, organizations can standardize processes, boost productivity, and deliver exceptional service experiences across every function. Learn more and stay tuned for more transformative workflows: infy.com/4pr3UBj. #InfosysCobalt #ServiceNow #IndustryWorkflows Anant R Adya | Umashankar Lakshmipathy | Arvind Raman | Gaurav Uniyal | Biswakesh Patnaik | Aniesh Myneni | Ankur Mathur
Global Economy & Business Strategist | AI & Digital Transformation Leader | Talent Architect for Advanced Tech | Entrepreneur & Mentor | 25+ Years Driving Growth, Innovation & Future-Ready Leadership
1dIntelligent Workflows Unleashed Infosys signals a future where enterprises activate pre built, AI powered workflows instead of building them from scratch. The ESM Cafe model turns complexity into a configurable operating layer that delivers speed, consistency and measurable impact. By shifting from automation to intelligent orchestration, organizations gain a unified engine for integration, decisioning and self service. This is how digital transformation becomes faster, scalable and strategically decisive.