Infosys participated in #QuadientInnovationDay 2025—a successful two-day event held on November 5–6 that sparked fresh thinking, innovation, and meaningful conversations around the future of customer engagement. A key highlight was the session “Hyper-Personalization as a Growth Lever”, led by Parthiban Chinnasamy, which explored how organizations can move beyond omni-channel delivery to create timely, contextual, and deeply relevant experiences. Powered by data, #AI, and predictive insights, #HyperPersonalization is emerging as a strategic lever to boost retention, unlock new revenue, and build lasting customer trust. Here are some moments that captured the energy, collaboration, and innovation that made it a true success. #CustomerExperience #DigitalTransformation #CXInnovation John Premkumar I Bindya S Raj I Deverre Lierman I Yogesh Kulkarni I Varadh Srinivasan I Quadient Customer Communications
