How to Manage Shared Inboxes with IT Brew

IT Brew recently published “How to Manage Lots of Emails from Lots of Shared Inboxes”, exploring best practices for staying organized when multiple teams share inboxes. The article highlights strategies such as setting ownership rules, leveraging automation, standardizing responses, and tracking performance to improve efficiency. Consulting Solutions SVP Amit Patel shared insights on creating processes and workflows to maintain clear, timely communication in high-volume environments. Read the full article here: https://ow.ly/G6hH50WZt6H #ProcessOptimization #Automation #ConsultingSolutions #ITBrew

IT Brew recently published “How to Manage Lots of Emails from Lots of Shared Inboxes”, exploring best practices for staying organized when multiple teams share inboxes. The article highlights strategies such as setting ownership rules, leveraging automation, standardizing responses, and tracking performance to improve efficiency. Consulting Solutions SVP Amit Patel shared insights on creating processes and workflows to maintain clear, timely communication in high-volume environments. Read the full article here: https://ow.ly/G6hH50WZt6H #ProcessOptimization #Automation #ConsultingSolutions #ITBrew

IT Brew recently published “How to Manage Lots of Emails from Lots of Shared Inboxes”, exploring best practices for staying organized when multiple teams share inboxes. The article highlights strategies such as setting ownership rules, leveraging automation, standardizing responses, and tracking performance to improve efficiency. Consulting Solutions SVP Amit Patel shared insights on creating processes and workflows to maintain clear, timely communication in high-volume environments. Read the full article here: https://ow.ly/G6hH50WZt6H #ProcessOptimization #Automation #ConsultingSolutions #ITBrew

IT Brew recently published “How to Manage Lots of Emails from Lots of Shared Inboxes”, exploring best practices for staying organized when multiple teams share inboxes. The article highlights strategies such as setting ownership rules, leveraging automation, standardizing responses, and tracking performance to improve efficiency. Consulting Solutions SVP Amit Patel shared insights on creating processes and workflows to maintain clear, timely communication in high-volume environments. Read the full article here: https://ow.ly/G6hH50WZt6H #ProcessOptimization #Automation #ConsultingSolutions #ITBrew

IT Brew recently published “How to Manage Lots of Emails from Lots of Shared Inboxes”, exploring best practices for staying organized when multiple teams share inboxes. The article highlights strategies such as setting ownership rules, leveraging automation, standardizing responses, and tracking performance to improve efficiency. Consulting Solutions SVP Amit Patel shared insights on creating processes and workflows to maintain clear, timely communication in high-volume environments. Read the full article here: https://ow.ly/G6hH50WZt6H #ProcessOptimization #Automation #ConsultingSolutions #ITBrew

IT Brew recently published “How to Manage Lots of Emails from Lots of Shared Inboxes”, exploring best practices for staying organized when multiple teams share inboxes. The article highlights strategies such as setting ownership rules, leveraging automation, standardizing responses, and tracking performance to improve efficiency. Consulting Solutions SVP Amit Patel shared insights on creating processes and workflows to maintain clear, timely communication in high-volume environments. Read the full article here: https://ow.ly/G6hH50WZt6H #ProcessOptimization #Automation #ConsultingSolutions #ITBrew

Start your week with a 5-minute automation audit. Look at your calendar from last week. Find any task you did more than twice. Now ask yourself three questions: Could this be automated completely? Could parts of it be automated? Am I doing this because it's necessary, or because it's always been done this way? Most business owners tell me they don't have time to automate. But you're spending 5-10 hours per week on tasks that could run themselves. The irony is painful. One client was manually sending follow-up emails to every new lead. Took 20 minutes per lead, 15 leads per week. That's 5 hours gone. We built a simple email sequence. Now it happens automatically. Those 5 hours? She's using them to close deals instead. Take 5 minutes today. You'll find at least one task worth automating. What repetitive task is eating up your time this week? #Productivity #Automation #BusinessGrowth

Still think automation is too complex or expensive? We busted the top 3 myths holding businesses back from scaling and shared a real client success story. 👉 Swipe through to discover the truth about automation. (Consultation link in comments 👇) #Microsoft365 #PowerPlatform #Automation #DigitalTransformation #BusinessGrowth #SoftShifters

If you think automation equals "forget it," you're risking your business. Many service owners set up automations, celebrate success, and then stop monitoring them. This can lead to unnoticed failures, silent data drift, and revenue leakage over time. To combat these issues, I use a process called the 4-Point Monitoring Stack. Here’s a step-by-step guide you can implement this week: Step 1: Monitor — Four Critical Signals 1. Failure Rate (System Errors) - Track: Percentage of automation runs returning errors. - Threshold: Alert if error rate exceeds 1% over 24 hours or 0.5% in 1 hour. - Action: Pause the workflow, capture error logs, and notify via Slack. 2. Throughput (Job Completion) - Track: Completed jobs per day vs. 7-day average. - Threshold: Alert if throughput drops below 80% of the average. - Action: Check upstream sources and run sanity checks. 3. Conversion Signal (Leads → Booked Calls) - Track: Conversion rate of automated lead touches. - Threshold: Alert if conversion drops >25% compared to baseline. - Action: Review outreach messages and verify personalization. 4.Data Quality (Missing Fields / Duplicates) - Track: Percentage of missing required fields and duplicates. - Threshold: Alert if missing fields exceed 5% or duplicates exceed 2%. - Action: Pause enrichments and run deduplication scripts. Step 2: Triage Playbook - Checklist: Identify scope, check recent deployments, verify API status, roll back changes if needed. - Notifications: Use Slack and email for urgent issues. Step 3: Fix & Iterate - Fix: Apply a safe fix to restore flow. - Iterate: Add checks to catch issues earlier. - Protect: Introduce a circuit breaker to prevent cascading retries. Step 4: Postmortem & Scale - Conduct a postmortem within 72 hours to determine failures and implement changes. - Schedule regular monitoring reviews. Real-World Outcome Using this stack, I helped a client recover from a 28% drop in bookings after a connector update, saving significant revenue and time. If you’re running automations without monitoring these signals, you’re exposing your business to invisible risks. #Automation #BusinessMonitoring #DataQuality #Efficiency

Are repetitive tasks slowing your team down?   Automation will help you develop streamlined workflows that save time and increase efficiency. 🔹 Streamline onboarding 🔹 Establish organization 🔹 Schedule and sync calendars 🔹 Develop insights   How is your team currently using automation?   Read the full blog here. https://lnkd.in/gFFnicr3   #ProductivityBoost #WorkSmart #Efficiency #AutomationMagic #Madgical