Attending SAAS NORTH Conference this week? You won’t want to miss our SVP of AI Solutions & Customer Experience, Jo L. speaking on #agenticAI and its role in reinventing customer experience. From CX to AI Agents: How Modern Companies Are Reimagining Customer Experience: 📅 Wednesday, November 5th | 2:20–2:50 PM 📍 SAAS North (Rogers Centre, Ottawa) In this behind-the-scenes session, Jo will share how AI is transforming customer service. From agentic AI to automation, get a real-world look at how Hopper and HTS (Hopper Technology Solutions) are approaching customer support at scale and what it takes to integrate AI with intention, clarity, and measurable ROI. Whether you’re in travel, SaaS, or services, this session will offer tactical lessons on: 💡 Rethinking CX in the AI era ⚡ Identifying high-impact automation opportunities 🤝 Future-proofing your customer journey with AI 🔗 Read more on Jo's session on SAAS North Now: https://lnkd.in/etCeRdch. #SaaSNorth #CXInnovation #CustomerExperience #AI #Automation #TravelTech