Help Scout’s Post

We’ve all been there, AI that confidently gives you the wrong answer. 🫠 When has AI missed the mark for you? What could be better? We want to know! #ai #ailearning #automation

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one time i asked ai not to think about a pink elephant and i'll be gosh darned if it didn't tell me about a pink elephant.

Mathew Patterson

Customer Service Content Lead at Help Scout

1w

Sometimes it's not even wrong, just giving me unhelpful information. For example "A serial comma is placed after the second-to-last term in a list to avoid ambiguity. You have correctly used a serial comma in this sentence" Ok....thanks.

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Nicole Roskill

Global Strategy, Sales, and Partner Ecosystems | Growth Acceleration | Building & Scaling New Business

1w

Asking for an agent, and AI responding like it needed one too!

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On the research side, it's hallucinated statistics. Sometimes GPT will spill out stats and have the audacity to link them to sources that are irrelevant or non-existent. Then, when you point it out, it says "Oh, you're right", and could proceed to link you to yet another unverifiable stat 🤦♂️ GPT is a cool buddy, but never forget to FACT CHECK YOURSELF!!!

Andrea Kayal

Chief Revenue Officer, Board Member, Advisor and Investor

1w

Circular conversations with airline chats!

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